Business Operations AdministratorID:55377

3,000 MYR ~ 6,000 MYRKota Damansara/Petaling Jaya13 days ago

Overview

  • Salary

    3,000 MYR ~ 6,000 MYR

  • Industry

    IT/Telecommunications, Civil Engineering/Architecture

  • Job Description

    Job Description:
    Provides programs, business practices, processes to improve operational efficiency, consistency. Drives policies and procedures that monitor and support the organization’s operational and financial business objectives. Provides analysis reports and advice to management in the areas of operations, resource management, finance, revenue accounting, pricing, and/or contracts. Develops and monitor metrics to measure other key performance indicators and group performance.
    May have project lead role in implementing new application system or enhancement of the current System.

    Roles and Responsibilities:
    • Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.
    • Be responsible for program quality, adoption, compliance throughout the process.
    • Report overall program status to management on regular and ad-hoc basis.
    • Understand users' business needs, set up, configure, and maintain the business applications to meet operational requirements.
    • Evaluate and drive improvements to the business processes using systems as the enabler.
    • Conduct end-user training when necessary.
    • Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
    • Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
    • Work with other Departments to generate reports from a variety of sources, including Field Service management system.
    • Drive and coordinate the metrics for a Monthly Business Review.
    • Put in place the governance and operational working practices of the program.

Qualifications

  • Requirement

    1. Degree in business administration, engineering, or equivalent.
    2. Minimum 3 years’ experience in Business Application Support. Fresh graduate who have strong interest are encouraged to apply.
    3. Knowledge and experience in supporting technical Field Service Management system or other similar applications is an added advantage.
    4. Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint
    5. Excellent analytic skills, attention to detail. Ability to turn data into Insights.
    6. Ability to drive a culture of using data insights to help drive decision-making.
    7. Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
    8. Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.
    9. Ability to work independently with minimal oversight while exercising excellent judgment.

  • English Level

    -

  • Other Language

    English

Additional Information