Job Description

• Provide Tier 2/3 technical support for Active Directory environments.• Troubleshoot and resolve user authentication and group policy issues.• Manage user accounts, groups, and permissions within Active Directory.• Ensure the security and integrity of the Active Directory infrastructure.• Perform regular maintenance tasks, including backups and system updates.• Conduct health checks on domain controllers and replication status.• Create and maintain documentation for configurations and procedures.• Participate in Active Directory upgrades and migration projects.• Provide training and support to IT staff and end-users.• Collaborate with network and system administrators for integration.• Stay updated on Active Directory features and best practices.• Recommend improvements for AD processes and architectures.