Building & Facilities Management - Assistant ManagerID:48675
6,000 MYR ~ 8,000 MYRBukit Bintang/KLCCOver 3 months agoOverview
Salary
6,000 MYR ~ 8,000 MYR
Industry
Real Estate
Job Description
Job summary: In charge of whole operation of building & facility management as follows.
▼Facilities Management
• Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’ business activity and pleasant shopping environment for shoppers.
• Conduct tenant orientation meetings, which covering ground rules and policy, communication systems, emergency procedures, security procedures, and other relevant procedures.
• Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours, waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance through official warning or lease contractual penalties as required.
• To handle all correspondence and administration of license application, ensure compliance and approval from relevant authorities.
• Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e. PDRM, Bomba, Paramedic Services, and etc.
• Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits, certification / letter of approval from Government / authority departments.
• Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any shortcomings and proposing further improvement measures.
▼Mall Service
• Maintain good communication and business relations with tenants, handling tenants’ complaints and queries professionally and act in the best interest of Company.
• Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand guidelines and Company policy.
• Maintain close relationships with Mall Operation teams as well as consultants to ensure that all tenants requests, issues, or cases are attended appropriately and in a timely manner.
• To constantly look out the latest retail market trend, concept, brands, products, services, as well as shopping mall industry development.
▼Building Maintenance
• To implement and develop flexible system focusing on monitoring of consultants / contractors /
vendors’ service contract as well as delivery of task.
• To undertake feasibility studies and make recommendations and execution of new development assignment within the Mall.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant Department Heads and follow up on quality and execution.
• Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure, mechanical and electrical maintenance.
• Monitor the ‘Planned Preventative Maintenance’ schedule.
• Assist in the preparation and maintenance of the service charge budget and expenditure.
• Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
▼Safety & Health
• Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
• Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
• Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
• Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental procedures and are compliant with appropriate regulations.
▼Carpark Management, Housekeeping and Landscape Architecture
• To manage and ensure the efficient delivery of building operation management including facility management, maintenance, security, safety, car parking management, housekeeping, pest control, waste management, landscaping, engineering services and etc.
• Develop and manage the operation expenses and budget planning.
• To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s requirements.
• To manage the operations of the Mall’s car parking system.
• To review and anticipate traffic flow, take necessary action to prevent traffic congestion and minimize shopper inconvenience.
• To ensure the income integrity for the entire carpark collections.
• To maintain and improve the cleaning services and standard of hygiene set by the Management.
• To audit on the collection and management of waste disposal.
• Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
control.
• To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
• To work with tenants on the reserved bays and season passes allocation.
• To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
• Oversee and monitor the execution of landscape works in the rooftop garden.
Qualifications
Requirement
QUALIFICATIONS:
• At least Diploma in Business Studies / Administration, Project Management, Commerce or equivalent.
• At least 3 years’ experience in Mall and facilities operations and management
PREFERRED SKILLS
• Preferably experienced in a reputed large shopping mall or real estate company
• Strong business acumen and good technical knowledge of Commercial Facilities.
• Strong Mall operations and management skill.
• Strong analytical skill with excellent communication, negotiation, and interpersonal skill.
• Possess leadership quality with ability to motivate and sustain high level of teamwork among team members.
• Self motivated with high sense of initiative and responsibility.
• Able to be trusted with confidential and sensitive Company information.
• Good command of English and Bahasa Malaysia, both oral and written.
• Computer literate.English Level
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Other Language
English
Additional Information
Benefit
Salary Package: 6,000-8,000 MYR
Transport Allowance
Mobile Phone Allowance RM150
Parking Allowance ( Claimable up to RM250)
Title Allowance RM500 (subject to change)
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The working hours for Shift Employees will be as follows:
Category A: 9.00am to 6.00pm (Break 12.00pm to 1.00pm)
Category B: 2.00pm to 11.00pm (Break 7.00pm to 8.00pm)
*However, as of now before the mall is in operation, all Operations members will be working from 9.00am to 6.00pm until further notice.
*Weekends included after the mall opened, the off day & rest day will be based on duty rosterWorking Hour
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Holiday
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Job Function