41个职位: 招聘信息 销售协调员/行政/接待员/秘书
Customer Service Executive (Logistics)ID:60882
4,500 MYR ~ 6,000 MYRPort Klang工作内容
＜Summary＞Lead the Customer Service Department by managing daily operations, customer relationships, team performance, business development, and overall service quality within the logistics operation.＜Job Responsibilities＞・Oversee the daily operations and overall functions of the Customer Service Department.・Manage customer orders and job processing, including monitoring critical and urgent shipments.・Prepare quotations, sales forecasts, and management reports while monitoring performance against targets.・Liaise with customers to handle operational matters, requests, complaints, and service-related issues.・Monitor team performance, KPIs, attendance, discipline, and staff development.・Ensure timely completion of job files, billing, documentation, and ISO-related requirements.・Review and improve SOPs, departmental processes, budgets, and cost-saving initiatives.・Develop new business opportunities and maintain strong relationships with existing customers.
福利制度
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedCustomer Support Specialist (Parts Management）ID:61027
3,800 MYR ~ 4,500 MYRUSJ/Subang Jaya工作内容
< Job Summary >• Support service parts inventory management• Coordinate fulfilment of parts distributors’ orders• Support tech team and service partners on spare parts related matters• Processing returned defective parts and DOA main units• Processing defective consumable claims< Key Accountabilities >• Supporting Service Parts Inventory Management ➢ Maintain balanced inventory consistent with service requirement and targets. ➢ Support inventory forecast and ordering. ➢ Ensure timely parts stock-up for new models via recommendation from technical team/Regional HQ. ➢ Communicate with Regional HQ, Partners and Supply Chain on parts related matters. ➢ Update and maintain spare parts pricing in SAP and SPI website in accordance to price setting mechanism. ➢ Prepare performance and inventory reports for timely submission. ➢ Review and proposed parts write-off based on policy defined criteria• Coordinate Fulfilment of Parts Distributors’ Orders ➢ Process orders from Parts Distributors. ➢ Obtain Parts Distributors forecast monthly. ➢ Provide monthly updates to Parts Distributors on new parts info and price changes, if any. ➢ Report Parts Distributors sales monthly. ➢ Follow-up on overdue payments.• Support Tech Team and Service Partners on Spare Parts Related Matters ➢ Process spare parts warranty claims (in-warranty & over-warranty). ➢ Provide weekly ETA update on spart parts shortage. ➢ Support queries raised pertaining to parts (courier, shortage, changes in SKU, etc)• Processing Returned Defective Parts and Main Units ➢ Coordinate the monthly reverse-logistics of defective parts from Service Partners. ➢ Coordinate physical verification of returned defective parts and main units @ warehouse. ➢ Write-off returned defective main units from SAP system monthly.• Processing of Defective Consumable Claims ➢ Conduct tests and physical checks on consumables. ➢ Ensure warranty claim submissions for consumables meet criteria before submission. ➢ Process all consumable warranty claims promptly. ➢ Coordinate with dealers and customers for the collection of consumables. ➢ Responsible for proper storage and disposal of faulty consumables.
福利制度
◆AL
>> Less than 5y: 14d
>> Equal to or >5y: 18d
>> Equal to or >10y: 21d
◆MC
>> Less than 2y: 14d
>> Equal to or >2y: 18d
>> Equal to or >5y: 22d
◆Public holiday fall on Sat->entitle to replacement leave
◆Zero medical leave incentive = RM 400
** Employee who does not take medical leave in one year
◆ Medical Coverage
>> Outpatient claim RM 400/y
>> Hospitalization under insurance
◆Business mileage claimable: RM 0.60/km
◆Outstation allowance : RM 50/d (more than 150 km travel in Malaysia)
◆Family Friendly Benefit = RM 800/y (for life welfare usage such as dental, medical without necessary to claim in receipt basis)
◆Co. Trip (Bangkok in May 2023)
◆Annual Dinner
◆Team Building
◆Average about 1~2m bonus (Based on performance)
◆CPD (Continuing Professional Development) Training provided
** Car park expenses around office = RM 100~120/m, no subsidy from companySenior Customer Service ExecutiveID:61011
4,500 MYR ~ 6,000 MYRUSJ/Subang Jaya工作内容
【Summary】Responsible for customer service and order coordination, handling customer enquiries and complaints, order processing, delivery arrangements, and internal coordination to ensure smooth and timely customer service.【Key Responsibilities】・Handle customer enquiries via phone, email, instant messaging, and walk-in interactions professionally.・Respond to enquiries regarding products, pricing, stock availability, delivery information, and complaints.・Process customer orders, application forms, and related requests accurately and efficiently.・Handle customer complaints by investigating issues, submitting necessary Credit Note applications, and following up until resolution.・Prepare pick lists, Delivery Orders (DO), invoices, and other required documentation.・Follow up on backorders and coordinate delivery arrangements with customers and internal teams.・Coordinate with Branches, Purchasing, and Warehouse teams to check stock availability and arrange stock transfers.・Coordinate the collection of tools and returned goods from customers.・Maintain accurate records of customer interactions, enquiries, complaints, and transactions.・Prepare weekly and monthly reports using Microsoft Power BI.・Create promotional pricing through the CRM system.・Perform other ad hoc duties assigned by the immediate superior.
福利制度
【Benefits & Allowance】
・EPF
・SOCSO
・Medical claim (RM 2,000) Family can claim
・Bonus （1-2 months in dec)
・Salary adjustment 1st April
・Insurance (Group Hospital & Surgical, Group Personal Accident) Only staff can claim
・Parking in premise
・Replacement leave if public holiday fall on Saturday
・Staff price purchase
・Uniform provided
・AL:18days
・ML:18daysStudent Affairs OfficerID:60491
4,000 MYR ~ 6,000 MYRKota Damansara/Petaling Jaya工作内容
■ ROLE MISSIONTo give our students the best experience we can provide in every step of their journey.This role will also involve executing sales efforts to drive student enrollments, boost course registrations, and promote program offerings, directly contributing to sales targets.■ KEY RESPONSIBILITIES ・Ensure that we follow up with our students regularly after they graduate and track their status. Analyze the information collected and identify ways to improve our products and services.・Oversee and manage student engagement, support services, and communications. Follow up on leads and inquiries, converting potential students into confirmed enrollments.・Reporting on the status of students, reflect on their success rate, propose improvements we can do to increase their success rate.・Define the content, time-to-send and channel of communications that need to go out to the students at every step of their program. Measure the effectiveness of all the communications, e.g. email open rate of every email we send out.・Monitoring all student support channel to ensure that we maintain the expected response time and quality.・Supporting internal and external events on administrative and sales related issues.・Setup and update the event preparation, e.g. platforms, automation, forms, slides and etc
福利制度
・Basic Salary = RM 4,000 ~ RM 6,000
・Life and Medical Insurance
・Medical Claims (Annual RM 5,000)
・Dental and Optical Claims (Annual RM 1,000)
・Parking Allowance
・Gym membership subsidy (Annual RM 840)
・Discounted access to all our investing and trading education programsAssistant Sales CoordinatorID:61006
2,600 MYR ~ 3,100 MYRShah Alam工作内容
• Provide administrative and operational support for day-to-day sales activities.• Assist with order processing, including order entry, documentation, and follow-up on order status.• Coordinate with internal team members, customers, and suppliers to ensure smooth communication and timely fulfilment of orders.• Assist in preparing and maintaining sales-related documents, records, and reports.• Follow up with relevant parties on order status, delivery schedules, and other sales-related matters.• Provide support to the Senior Sales Coordinator on assigned tasks and projects.• Perform other sales coordination and administrative duties as required.
福利制度
• Salary range: RM2,500 - RM3,000
• Annual Leave
• Medical leave
• Company annual dinner
• Annual bonus (subject to company and individual performance)
• Medical check-up
• Company tripExport Sales Assistant (Fresh Grads OK)ID:60918
3,000 MYR ~ 5,000 MYRBukit Bintang/KLCC工作内容
Job OverviewWe are seeking a detail-oriented, organized, and reliable Export Sales Assistant to join our team. In this role, you will provide vital administrative and data processing support to the Export Sales Department. You will be responsible for sales data entry, preparing accurate reporting, tracking trade statistics, and acting as a bridge between the sales team and production units to ensure export orders are processed and delivered smoothly.Key Responsibilities1. Sales Administration & Contract Processing- Accurately input sales contracts, proforma invoices, and customer orders into the internal ERP/Database system.- Review contract terms and trade documentation details to ensure consistency across pricing, payment terms, and delivery schedules.- Maintain clean, organized digital records of all client correspondence, contracts, and export files.2. Reporting & Trade Analytics- Consolidate monthly/quarterly sales data and compile detailed Sales Reports for senior management.- Gather, extract, and maintain export/import statistics to help track market movements, regional shipping volumes, and sales trends.- Assist in monitoring regional sales performance targets and order status tracking.3. Order Tracking & Production Follow-Up- Liaise regularly with plant operations, production scheduling, and warehouse management to monitor order fulfillment status.- Track production progress to ensure goods are manufactured on schedule according to client requirements.- Flag potential delay risks to Export Sales Executives promptly to facilitate proactive client management.4. Customer & Operations Liaison Support- Coordinate with internal logistics/shipping personnel to ensure required shipping documents (CoO, BL, Packing Lists) align with contract terms.- Assist in handling general administrative inquiries from existing global clients or overseas sales representatives.- Undertake ad-hoc administrative duties as assigned by the Export Sales Manager.
福利制度
- Annual Leave 12 days
- 13th months salary
- Higher than industry average performance bonus (can up to 6 months)
- Outpatient Medical (including spouse and dependent) and Dental benefit (Employee only)
- Group hospitalization (including spouse and dependent) and Group Personal Accident (Employee only)
- Public holiday falls on a Saturday, one day is credited to the leave creditsSenior Executive (Raw Material & Machinery)ID:60965
5,000 MYR ~ 7,000 MYRUSJ/Subang Jaya工作内容
Supplier and Customer Relationship Management- Act as the primary liaison for assigned accounts, local and overseas Business partners.- Ensure timely issuance and follow-up of projects details, purchase orders, manage delivery schedules, and monitor timely settlement of accounts payable and receivable.- Foster and maintain strong working relationships with existing and potential suppliers and customers to support efficient and uninterrupted business operations.Global Coordination with International Communication- Collaborate closely with overseas offices or external Business Partner to support cross-border business development and customer service activities.- Coordinate international efforts and align strategic objectives for designated accounts to ensure unified global business execution.Machinery Sales and Business Development- Identify and develop new machinery/equipment business opportunities with existing and potential customers.- Understand customer manufacturing requirements and coordinate with machinery makers or suppliers and coordinate the information with customer or vise verse.- Manage quotation request activities including specification review, supplier sourcing, quotation preparation, submission and approval follow-up.- Conduct commercial negotiations with customers and suppliers covering pricing, delivery schedule, payment terms and other commercial conditions.- Monitor sales targets, project profitability and gross margin to ensure sustainable business performance.- Maintain awareness of automotive manufacturing trends, localization opportunities, automation and new production technologies.Project Management- Coordinate projects from quotation request and order confirmation through manufacturing, custom clearance / permit application, delivery, installation, commissioning and final customer acceptance.- Develop and monitor project schedules, key milestones and deliverables together with customers, suppliers and service providers.- Coordinate technical meetings between customers, machinery makers and relevant internal or external parties.- Monitor project risks, delays, technical issues and commercial issues, and escalate critical matters to management in a timely manner.- Coordinate local contractors or service providers for machinery installation, modification, testing and commissioning based on individual project requirements.- Support after-sales service, yearly calibration and technical issue coordination following machine installation.Reporting- Prepare budgets and conduct monthly sales performance analysis for effective business tracking and decision-making.- Ensure monthly sales closing completion with all sales and purchase or cost transactions recorded in system timely and accurately.- Timely project progress update with superior and customer.Compliance- Ensure all business activities comply with Malaysian laws, corporate governance standards, and the company’s Code of Conduct.- Perform ad-hoc tasks or other assignments as directed by immediate superiors or senior management.
福利制度
• Annual Leave from 18 days
• EPF Employer Contribution: 15%
• Company trip
• Medical and dental benefit (unlimited for employee)
• Group H&S and PA
• Company dinner
• Minimal 2 months performance bonus
• Oversea training opportunity
• Attendance allowance RM100
• Meal Allowance RM50
• Transport Allowance RM500 max (depends on distance from home to company)Sales Admin Executive/Senior ExecutiveID:60952
4,000 MYR ~ 6,000 MYRUSJ/Subang Jaya工作内容
· Reports to the Sales Manager / General Manager.· Receives orders from customers and commits them to delivery instructions.· Liaise with customers and the factory regarding delivery schedule, etc.· Prepare Sales Invoice, Collection Advice, weekly Sales Report etc.· Responsible for monthly Stock take & Inventory adjustment.· Input of daily blending transaction into accounting system.· Dealing with Export shipments matters.· Awareness of Quality Policy, Objectives, Risks and their Controls.
福利制度
Salary package : RM4,000 - RM6,000
- No fixed allowance
- AL / MC
- Company insurance
- Bonus (subject to company performance)
- Annual increment
- Company trip
- Travel expenses: claimableExport & Logistics Executive(Premium Chocolate & Confectionery Manufacturing)ID:60934
3,500 MYR ~ 4,000 MYRSeri Kembangan工作内容
【Job Summary】We are seeking a proactive, highly organized, and detail-oriented Export & Logistics Executive to join our growing global operations team within the premium food and confectionery manufacturing industry. In this role, you will be the core dedicated specialist responsible for end-to-end export administration, supply chain logistics, and international trade compliance. Reporting directly to the Senior Sales & Marketing Manager, you will manage all cross-border shipping activities, ensuring that our high-quality artisanal products reach international markets safely, efficiently, and in full compliance with global trade regulations.As a key member of our commercial division, which handles both domestic and international markets, your primary focus will be dedicated entirely to export operations. You will act as the crucial operational bridge between internal manufacturing, sales teams, external freight forwarders, shipping lines, custom brokers, and international clients across key overseas destinations including China, Indonesia, Singapore, and expanding global regions. Your role ensures that every shipment adheres to strict international customs standards, regional food safety documentation requirements, and timely delivery schedules.If you thrive in a fast-paced manufacturing environment, possess a strong foundation in international shipping regulations, customs documentation, and freight management, and enjoy collaborating across departments to optimize global supply chains, this opportunity is ideal for you. You will play a vital role in supporting our brand’s footprint across global markets, driving operational excellence, and maintaining seamless customer satisfaction across diverse international jurisdictions.【Responsibilities】・Export Documentation & Customs Clearance: Prepare, verify, and process comprehensive export shipping documents, including Commercial Invoices, Packing Lists, Bills of Lading (B/L), Airway Bills (AWB), Certificates of Origin (COO), Free Sale Certificates, Health Certificates, and Halal documentation to ensure seamless clearance across destination ports in China, Indonesia, Singapore, and beyond.・Logistics & Freight Coordination: Coordinate day-to-day outbound freight logistics by liaising closely with shipping lines, air freight operators, trucking partners, and freight forwarders to secure competitive shipping rates and optimal routes.・Stakeholder Management: Work in tandem with the Senior Sales & Marketing Manager, internal warehouse/production teams, and international distributors to align production schedules with container bookings and shipment dispatch timelines.・Regulatory Compliance: Stay updated on regional export/import regulations, customs procedures, trade agreements, and food import safety compliance laws specific to food and beverage (FMCG) manufacturing for target export markets.・Shipment Tracking & Issue Resolution: Track shipments continuously from factory dispatch to final port delivery, proactively identifying potential transit delays or customs bottlenecks and resolving operational issues swiftly.・Cost Optimization & Billing Verification: Review, audit, and approve shipping invoices, freight charges, and customs fees to maintain cost transparency and operational efficiency within the export budget.
福利制度
- EPF, SOCSO, EIS provided
- Bonus(1month - Depends on the Performance)
- AL： 16 days
- MC：14 days
- Insurance
- No fixed any allowance, but business-related expenses are claimable.Sales CoordinatorID:60880
3,500 MYR ~ 5,000 MYRShah Alam工作内容
Job Description:- Provide comprehensive administrative and operational support to the Sales Team to ensure smooth and efficient day-to-day sales activities.- Prepare cost estimates, quotations, and commercial proposals based on project requirements, supplier costs, and internal pricing guidelines.- Coordinate with internal departments, including Design, Project, Production, Purchasing, and Logistics, to ensure projects progress according to agreed requirements and timelines.- Process and manage Sales Orders (SO), ensuring all product specifications, quantities, pricing, delivery requirements, and customer information are accurate and properly recorded in the system.- Maintain and update customer databases, sales records, project information, quotations, orders, and other relevant documentation.- Liaise with clients on quotations, purchase orders, documentation, delivery schedules, project updates, and other sales-related matters.- Assist the Sales Team in coordinating client meetings, site visits, presentations, project discussions, and follow-up activities.- Coordinate with suppliers and subcontractors to obtain costing, material prices, lead times, and other information required for quotation preparation.- Follow up with suppliers and internal departments to ensure costing and project information are received accurately and on time.- Prepare and coordinate Certificate of Origin (COO) documentation and handle applications under relevant Free Trade Agreements (FTA) where applicable.- Coordinate shipment bookings, liaise with freight forwarders and logistics providers, and monitor shipment and delivery status.- Prepare and maintain relevant shipping, export, customs, and project documentation as required.- Assist in monitoring quotation, order, production, and delivery status and follow up with relevant parties to ensure deadlines are met.- Support the preparation of sales reports, project updates, costing analysis, and other management reports when required.- Ensure proper filing and documentation of sales-related records for easy reference and audit purposes.- Assist with tender submissions, project costing, and other sales-related documentation where required.- Perform general office administration and undertake other ad-hoc duties and responsibilities as assigned by the Sales Manager or Management.
福利制度
- AL: Starting from 14 days
- MC: Starting from 14 days
- Performance Bonus
- Medical Claim
- Medical Insurance
- Group Personal Accident
- Group Surgical & Hospitalization
- Uniform