Coordinator (Customer Support)ID:61012

4,000 MYR ~ 7,000 MYR武吉免登/吉隆坡城中城 Bukit Bintang/KLCC约3小时 ago

概述

  • 薪资

    4,000 MYR ~ 7,000 MYR

  • 工作行业

    Hospitality/Tourism & Leisure

  • 工作内容

    - Act as the primary point of contact for clients regarding travel planning, bookings, and itinerary coordination
    - Coordinate domestic and international travel arrangements including flights, accommodations, ground transportation, and activities
    - Customize travel itineraries based on client preferences, budgets, and schedules
    - Communicate with airlines, hotels, tour operators, and other vendors to secure reservations and confirm availability
    - Manage booking systems and ensure all travel details are accurately recorded and updated
    - Prepare and distribute travel documents such as itineraries, vouchers, tickets, and confirmations
    - Monitor travel schedules and proactively handle changes, cancellations, or disruptions
    - Respond promptly to client inquiries and provide support before, during, and after travel
    - Collaborate with internal teams to ensure smooth handovers and consistent service quality
    - Ensure compliance with travel policies, visa requirements, and industry regulations
    - Handle billing coordination, invoicing support, and basic cost tracking where required
    - Maintain strong relationships with suppliers and negotiate solutions when issues arise
    - Stay up to date on destination information, travel advisories, and industry trends

资格

  • 任职资格

    【Must】
    - Bachelor’s Degree, Diploma or SPM in any field
    - Having 1 year experience of Customer Support

  • 英文

    -

  • 其他语言

    English

附加信息

  • 福利制度

    - EPF, SOCSO, EIS provided
    - Bonus(Depends on the Performance)
    - Salary Increment
    - AL:14 days
    - MC:14 days
    - Company Mobile Phone Provided
    - Medical Allowance(RM600 per year)
    - Insurance(Group Personal Accident, Group Hospital & Surgical & Group Term Life)
    - We have two company cars for work purposes only

  • 工作时间

    09:00 ~ 18:00

  • 假日

    Sat, Sun, Public Holiday

  • 职业类别