概述

• 薪资

  15,000 MYR ~ 25,000 MYR

• 产业类别

  Finance(Banking)

• 工作内容

  < ROLE OVERVIEW >
  The Chief of Distribution is responsible for leading and driving the company’s overall distribution strategy across multiple financial products, including mortgage loans, property financing, personal loans, and investment planning.
  This role will oversee the development of distribution channels, expanding call centre and its productivity, strengthen strategic partnerships with insurers, banks and brokers (agency force) and build high performing direct sales teams to deliver sustainable business growth while maintaining compliance with regulatory standards.
  
  < KEY RESPONSIBILITIES >
  Strategic Leadership
  - Develop and execute the overall distribution strategy to achieve business growth and meeting the assigned profitability targets.
  - Lead transformation of traditional distribution models into modern, technology-enabled (AI and fintech ecosystem), customer-centric channels.
  - Identify and establish new partnerships with banks, insurers, fintech platforms, brokers (agency), developers, and ecosystem players.
  - Drive product cross-sell and bundling opportunities across mortgage, lending and investment offerings.
  Channel Management
  - Oversee all distribution channels: direct sales, in-house call centre, agency force, digital platforms, referral partners, and institutional alliances (investors).
  - Design and implement sales incentives and campaigns, applicable KPI frameworks, and performance reward systems to drive productivity and sustainable business growth.
  - Monitor and optimize the customer acquisition journey - from lead generation to onboarding and retention (cross selling and upselling)
  Business & Financial Performance
  - Deliver on revenue, loan disbursement processes, and investment inflow targets.
  - Analyse financial market trends, customer behavior, and competitor movements to ensure competitive positioning.
  - Implement data-driven performance management with clear KPIs, dashboards, and mandatory reporting.
  People & Culture Leadership
  - Recruit, develop, and retain top-performing distribution leaders and sales teams.
  - Foster a performance-driven, ethical, empathetic and customer-first culture.
  - Provide leadership, guiding, coaching, and succession planning within the distribution department.
  Governance & Compliance
  - Ensure adherence to regulators’ guidelines - Bank Negara Malaysia (BNM), Securities Commission Malaysia (SC), and relevant financial regulations.
  - Promote responsible lending and ethical investment practices.
  - Collaborate with Risk, Compliance, and Legal teams to uphold high governance standards.