工作内容

Responsibility:- Receive and process customer orders, upload forecasts into IFS, and coordinate with the Planner to review order feasibility based on capacity and material availability. - Communicate regularly with customers to arrange and update delivery schedules, including consignment parts and forecast alignment.- Analyse customer forecast trends to develop realistic and achievable production plans that align with capacity and material availability. - Monitor production schedules and material plans to ensure timely material arrival and smooth production flow. - Proactively manage on-hold, quarantine, or slow-moving inventory to minimize excess stock and improve turnover. - Collaborate with the shipping team to ensure timely execution of deliveries and meet OTD (On-Time Delivery) targets. - Maintain accurate item planning attributes in the system to ensure data integrity. - Serve as the point of contact for order and supply-related communication with customers and internal teams. - Work closely with production to prioritize job orders in alignment with customer requirements and build plans. - Monitor customer orders, flag potential delays, and escalate to superiors as necessary. - Maintain strong customer relationships to ensure consistent and positive customer experience. - Conduct monthly account reconciliations and follow up on customer payments. - Perform other duties as assigned by superior. - Ensure compliance with RBA and Supplier Code of Conduct requirements.