概述

• 薪资

  15,000 MYR ~ 20,000 MYR

• 产业类别

  Software/Information Processing, IT/Telecommunications, Human Resources, Call Center

• 工作内容

  Job Summary:
  The Internal Control Manager is responsible for overseeing governance across multiple countries
  in terms of internal processes for HR, Finance, GA and IT. Also, this position manages Internal
  Control team that secure standardized processes running in the companies in line with the
  governance and provide support, maintenance, and continuous improvement of the company’s
  PLATFORM, with a focus on systems like Work flow system. This role involves collaborating
  with various departments to identify process enhancements, managing both back-end and front-
  end modifications, and ensuring that all system changes align with organizational goals and
  standards. The position also serves as a liaison between the company and external vendors,
  driving system enhancements and managing stakeholder relationships.
  
  Key responsibilities:
  1. Process Flow and Governance Oversight:
  Secure company governance by liaising with many stakeholders from multiple countries and
  Oversee the development of process flows, system changes, and governance frameworks within
  the PLATFORM.
  Ensure knowledge continuity and that all modifications are consistent with organizational
  standards.
  2. System Support and Maintenance:
  Support and maintain the company’s PLATFORM, particularly Work flow system and other
  related systems, ensuring optimal performance and reliability.
  Drive continuous improvements in the PLATFORM to align with organizational goals and
  enhance operational efficiency.
  3. Process Enhancement and Collaboration:
  Collaborate with various departments to identify and prioritize process enhancements within the
  PLATFORM, ensuring that system modifications support business objectives.
  Work with stakeholders across the enterprise to ensure that process improvements are effectively
  implemented and aligned with company standards.
  4. Development and Modifications:
  Assist in leading back-end development and front-end modifications within Platform, Work flow
  system and other platforms.
  Coordinate with internal stakeholders and the workflow tool vendor to implement necessary
  system changes and improvements.
  5. Vendor Liaison and System Enhancements:
  Act as the primary liaison between the company and the workflow tool vendor, seeking support
  and leveraging expertise for system improvements.
  Drive system enhancements by maintaining strong relationships with external vendors and
  utilizing their expertise to support the company’s needs.
  6. Stakeholder Management:
  Build and maintain strong relationships with both internal and external stakeholders, ensuring
  effective communication and collaboration in driving system enhancements.
  Leverage external expertise to support ongoing system improvements and align them with
  organizational objectives.