【招聘结束】 Customer Service Officer (Fresh Grads OK)ID:56818
该职位的招聘已结束
3,000 MYR ~ 3,500 MYR武吉免登/吉隆坡城中城 Bukit Bintang/KLCC3个月以上前概述
薪资
3,000 MYR ~ 3,500 MYR
工作行业
Retail/Distribution(Fashion&Apparel), Retail/Distribution(Other)
工作内容
- Communicate with customers via phone, email & face to face.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience.
资格
任职资格
- At least 1 year of working experience in the related field is required for this position.
- Knowledge of MS Excel &Word
- Willing to work multitask and able to work independently and with minimal supervision.英文
-
其他语言
Mandarin, English
附加信息
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 days工作时间
9.50am ~ 7pm
假日
Follow Malaysia PH
职业类别
相关职缺
Client Services Executive (Russian Speaker)ID:60410
7,000 MYR ~ 8,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service
工作内容
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
福利制度
・Basic Salary: RM 7,000 ~ RM 8,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedClient Services Executive (Russian Native)ID:60409
7,000 MYR ~ 8,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service
工作内容
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
福利制度
・Basic Salary: RM 7,000 ~ RM 8,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedCustomer Service ExecutiveID:60691
2,800 MYR ~ 3,800 MYRBukit Bintang/KLCC职业类别
Custmer support/service, Other(Business Administration & Management)
工作内容
• Handle customer and distributor enquiries via phone, email, WhatsApp, and face-to-face in a professional and timely manner. • Provide accurate information regarding company products, pricing, promotions, membership, incentives, and order-related enquiries. • Respond promptly to customer enquiries and follow up until issues are resolved. • Handle and resolve customer complaints while ensuring a high level of customer satisfaction. • Process customer orders and maintain accurate customer records and databases. • Support the Company's e-Invoice process and ensure customer documentation is completed accurately. • Coordinate with internal departments to ensure smooth order processing and efficient customer support. • Assist in communicating company announcements, operational updates, promotions, and important information to customers and distributors. • Prepare daily, weekly, monthly, and annual operational reports. • Provide feedback and suggestions to improve customer service processes and operational efficiency. • Perform other duties and ad hoc assignments as assigned by Management.
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 days【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service, Customer service/Sales, Clinical Development/Clinical Trial, Medical Representative, Interpreter/Translator
工作内容
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
福利制度
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per year