Client Services Executive (Russian Native)ID:60409

8,000 MYR ~ 12,000 MYR武吉免登/吉隆坡城中城 Bukit Bintang/KLCC5日 ago

概述

  • 薪资

    8,000 MYR ~ 12,000 MYR

  • 工作行业

    Finance(Insurance)

  • 工作内容

    ■ COMPANY OUTLOOK
    We are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.
    By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.
    We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.
    However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.
    You will be able to enjoy your private life as there is little overtime work.

    ■ JOB DESCRIPTION
    • Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools
    • To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.
    • Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)
    • Evaluate all products by assessing the risks according to company guidelines and regulations.
    • To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
    • Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
    • Advise clients on the progress of their applications/requests.
    • Follow up the request on rider added from existing clients.
    • To perform any incoming changes request.
    • Apply or adapt knowledge (obtained from training) to the task at hand.
    • Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
    • Perform other responsibilities and duties periodically assigned by supervisor/manager.

资格

  • 任职资格

    ■ MUST REQUIREMENT
    - Language : English (Internal communication), Russian (Native)
    - Education Background : Degree/Diploma holder in any discipline (preferable in Accounting, Finance, Business Admin or a related field qualifications.)
    - Require Skill : Computer literate with MS Office ­Word, Excel, and Outlook; essential typing skill in English and Japanese
    - Translating skill from English to Russian, from Russian to English

    ■ ADVANTAGES
    - Experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage.
    - Candidate with 2 ~ 3 years experience in client services, insurance industry, banking and financial institution.

    ■ OTHER REQUIREMENTS
    - Sense of responsibility and patience.
    - Demonstrate strong analytical skills, data literacy, and attention to detail.

  • 英文

    -

  • 其他语言

    Others, English

附加信息

  • 福利制度

    ・Basic Salary: RM 8,000 ~ RM 12,000
    ・Employment Status: Permanent Role
    ・AL: 14 days, MC: 14 days
    ・Health Insurance
    ・Dental Insurance
    ・Corporate Training
    ・Health Screening
    ・Vision Benefit
    ・Free meal will be provided(Break first and Lunch)
    ・EPF provided according to labor act
    ・Corporate Events
    ・Relocation Package
    - One way flight ticket to Malaysia
    - Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
    ・VISA: will be provided

  • 工作时间

    8:00 ~ 17:00

  • 假日

    Sat, Sun
    Working on Malaysia Public Holiday
    ( Replacement Leave or Financial Payout provided )

  • 职业类别