Mandarin Speaking IT Service Desk AnalystID:51716
4,700 MYR ~ 6,200 MYRUSJ/Subang Jaya3个月以上前概述
薪资
4,700 MYR ~ 6,200 MYR
产业类别
Manufacturing(Pharmaceutical/Medical Equipment)
工作内容
Company Profile:
This is a shared service center for a famous biotech company
Location: Subang Jaya
Job Scope:
> Supports Standard and Non-Standard Software, Hardware & Infrastructure.
> Provide 1st level technical & customer support for services for our internal employees
> Can support standard and non-standard software, hardware & infrastructure.
> Support and handles incidents & requests with few channels like 60% phone, 5% chat, 30% email and 5 % self-service portal request.
> Mainly guide customers on self-service portal, provide good customer experiences, IT troubleshooting
资格
应征条件
Requirements:
- Education: Diploma in IT / Computer Science is advantage
- Experience : 1 year China/Taiwan market customer service/IT support experience (non China/Taiwan market IT support experience can be considered if candidate is graduated from China/Taiwan)
*this position is required to support China/Taiwan market in Mandarin hence native level of speaking, reading & writing in Mandarin is compulsory
For more information,
1. Send in your latest resume to info-my@reeracoen.asia英文
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其他语言
Mandarin, English
附加信息
福利制度
Total Remuneration:
Total Salary up to RM 6200
Language Allowance
18 days Annual Leave
Parking Subsidy
Medical Clinic
Performance Bonus
Details to be discussed during the interview工作时间
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假日
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职业类别