186 Jobs: Job Vacancies for Business Administration & Management Positions
Business Relations ExecutiveID:60907
3,000 MYR ~ 4,500 MYRBukit Bintang/KLCCJob Description
【Job Responsibilities】Business Relationship Management• Assist in resolving escalated tenant’s issues and disputes regarding sales and services.• Collaborate with Sales Promotion department in ensuring that the strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives.• Assist in preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review.• Participate in monthly sales report meetings between managers and staff.• Understand tenants’ respective business models in order to better facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company.• Provide intelligence reporting to tenants for further betterment of performance.• Identify and create value added opportunities to further enhance sales and service according to corporate targets.• Focal point contact between tenants and other relevant Departments within the Company• Facilitate in providing quick / immediate response towards tenants enquiries, issues, problems and concerns• Understand tenants’ respective business models in order to facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company• Understand market trends / demands and provide valuable intelligence to tenants for further betterment of performance• Support tenants in order to further enhance their sales and service standards according to corporate targets• Manage a comprehensive database for each tenant in relation to business matters for quick reference• Consolidate and analyze sales performance data as well as make recommendations for extension / renewal of contract at least 9 months before expiry• Maintain category management and present findings and recommendations to management• Coordinate internally with other units / departments for a consolidated annual calendar of events / activities / campaigns / maintenance exercise• Ensure contract and operational compliance to meet business and customers’ expectations• Supervise daily operations of Information Counters• Handle customer related matters• Attend to customer complaints, investigate and propose resolutions in a timely manner according to Corporate Policies and Procedures• Propose trainings that will further improve service levels of Information Counter staff, sales staff, etc.• Ensure customer service policies and procedures are observed• Ensure customer service contracts are executed according to agreed customer service levels and standards• Co-ordinate customer service projects and initiatives• Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role.
Benefit
- Transportation allowance
- Company phone will be provided
- AL : 15 days for less than 2 years of service,
16 days for more than 2 years but less than 5 years of service
- MC : 14 days
- Medical claim : up to RM 2,000 per year (not includes dental and optical)
- Company insurance
- Medical (inpatient)Service Desk Shift Lead (Cantonese Speaker) (Working in Shift)ID:60897
4,930 MYR ~ 5,230 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
JOB PURPOSE This role is responsible for leading the customer service helpdesk operations, providing high-quality service delivery in line with defined SLAs and business objectives. Serves as a key contact for customers from Hong Kong, coordinating with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.KEY RESPONSIBILITIES- Responsible for customer service helpdesk operations, including receiving, validating, and logging client requests, capturing the detail of the request.- Ensures high-quality service delivery in line with defined SLAs and business objectives.- Coordinate closely with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Take ownership of complex, high-impact, or chronic fault cases, including customer communication and root-cause follow-up.- Lead or support customer complaint investigations, ensuring issues are properly analyzed, documented, and addressed.- Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.- Identify operational gaps, recurring issues, and process inefficiencies, and recommend improvement actions to supervisors or management.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Provides an administrative support service to the Managed Services Client Service Desk team.- Participate in special projects, service onboarding activities, and process enhancement initiatives as assigned.
Benefit
- Phone Allowance: RM200
- Shift Allowance: RM230
- Annual Target Bonus (10% of Annual Basic Salary)
- Annual leave: 15 days
- Medical leave:14 days
- Insurance coverage:
- Outpatient: Reimbursement of outpatient medical expenses from panel hospitals/clinics (Employee & dependents)
- Group Hospital & Surgical Insurance (Hospitalisation, Surgical treatment and expenses): RM100,000 (Employee & dependents)
- Group Term Life Insurance: RM100,000 (Employee only)
- Group Personal Accident Insurance: RM150,000 (Employee only)
- Dental: RM750 per annum (reimbursable)
- Health Screening:
Reimbursable of annual health check-ups based on age limit
- Wellness: RM 550 per annum (reimbursable) for wellness benefits
- Wellness Leave: 2 days
- Volunteer Leave: 3 daysSales CoordinatorID:60880
3,500 MYR ~ 5,000 MYRShah AlamJob Description
Job Description:- Provide comprehensive administrative and operational support to the Sales Team to ensure smooth and efficient day-to-day sales activities.- Prepare cost estimates, quotations, and commercial proposals based on project requirements, supplier costs, and internal pricing guidelines.- Coordinate with internal departments, including Design, Project, Production, Purchasing, and Logistics, to ensure projects progress according to agreed requirements and timelines.- Process and manage Sales Orders (SO), ensuring all product specifications, quantities, pricing, delivery requirements, and customer information are accurate and properly recorded in the system.- Maintain and update customer databases, sales records, project information, quotations, orders, and other relevant documentation.- Liaise with clients on quotations, purchase orders, documentation, delivery schedules, project updates, and other sales-related matters.- Assist the Sales Team in coordinating client meetings, site visits, presentations, project discussions, and follow-up activities.- Coordinate with suppliers and subcontractors to obtain costing, material prices, lead times, and other information required for quotation preparation.- Follow up with suppliers and internal departments to ensure costing and project information are received accurately and on time.- Prepare and coordinate Certificate of Origin (COO) documentation and handle applications under relevant Free Trade Agreements (FTA) where applicable.- Coordinate shipment bookings, liaise with freight forwarders and logistics providers, and monitor shipment and delivery status.- Prepare and maintain relevant shipping, export, customs, and project documentation as required.- Assist in monitoring quotation, order, production, and delivery status and follow up with relevant parties to ensure deadlines are met.- Support the preparation of sales reports, project updates, costing analysis, and other management reports when required.- Ensure proper filing and documentation of sales-related records for easy reference and audit purposes.- Assist with tender submissions, project costing, and other sales-related documentation where required.- Perform general office administration and undertake other ad-hoc duties and responsibilities as assigned by the Sales Manager or Management.
Benefit
- AL: Starting from 14 days
- MC: Starting from 14 days
- Performance Bonus
- Medical Claim
- Medical Insurance
- Group Personal Accident
- Group Surgical & Hospitalization
- UniformOperations Manager(Logistics)ID:60884
7,500 MYR ~ 10,000 MYRPort KlangJob Description
【Job Summary】Manage and oversee warehouse and freight forwarding operations, including export/import and customs clearance, while driving operational efficiency, customer satisfaction, and business growth.【Key Responsibilities】・Oversee daily inbound and outbound warehouse operations, including receiving, storage, order fulfilment, and delivery.・Manage inventory, warehouse space utilization, stock accuracy, and operational productivity.・Coordinate domestic and international shipments by air, sea, and land, including export/import and customs clearance procedures.・Liaise with customs brokers, carriers, shipping lines, and other logistics partners to ensure smooth and timely delivery.・Lead and monitor operational KPIs, resolve operational issues and customer complaints, and maintain high service standards.・Review and improve SOPs and implement lean practices to enhance operational efficiency and reduce operational costs.・Manage departmental budgets, expenses, sales forecasts, and performance against targets while identifying cost-saving opportunities.・Lead and develop the operations team while supporting business development and ensuring compliance with safety, regulatory, and ISO requirements.
Benefit
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedForwarding Manager(Logistics)ID:60883
6,000 MYR ~ 8,000 MYRPort KlangJob Description
【Job Summary】Manage and oversee customs brokerage and freight forwarding operations, ensuring efficient shipment handling, customs compliance, team performance, and high-quality customer service.【Key Responsibilities】・Oversee import, export, re-export, transhipment, and customs clearance operations.・Ensure accurate preparation and submission of customs declarations, permits, and supporting documents.・Ensure compliance with Royal Malaysian Customs Department and other relevant authorities.・Liaise with Customs, port authorities, free trade zone authorities, and other relevant parties.・Monitor customs procedures, licenses, exemptions, tariff classifications, duties, taxes, and related requirements.・Manage customer LMW licenses, material lists, bank guarantees, and other compliance records.・Resolve customs and forwarding issues, audits, inspections, disputes, and penalties while minimizing operational risks.・Lead the forwarding team by monitoring KPIs, productivity, manpower, costs, and overall service quality.
Benefit
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedPayroll Executive (Outsourced)ID:59735
3,500 MYR ~ 4,200 MYRBangsarJob Description
• Handle end-to-end payroll administration, ensuring accurate processing, timely payouts, and compliance with statutory requirements (e.g., KWSP, PERKESO, LHDN) for clients• Prepare and remit monthly salary to clients’ employee and statutory contributions to relevant statutory bodies for clients• Responsible on statutory updates of new hires registration and resignation update on statutory portal and tax filings such as CP22, CP21 and CP21A• Maintain and update employee records for clients• Collaborate with internal teams and clients to identify areas for improvement and streamline the administrative work process and enhance efficiency• Prepare suppliers payment listing and upload to banks for clients• Collect and analyse sales data and other related reports to prepare invoices for clients• Prepare and submit for client’s application and renewal of all licenses and permits related to government agencies and local authorities.• Ensure compliance with all relevant labor laws and regulations• Perform other ad-hoc tasks as assigned by the superior※Being in professional firm has faster progress in career growth. In Phoenix, we do yearly appraisal to assess promotion and in this case the earliest is 1year later provided the employee outperform herself/himself.
Benefit
<Benefits>
EPF/SOCSO
MC:14 days
AL:14 day
Bonus : Once a year, subject to the company performance
Medical claimImport & Export CoordinatorID:60875
2,500 MYR ~ 3,500 MYRPort KlangJob Description
＜Summary＞Responsible for managing import and export operations while coordinating with customers and logistics partners to ensure smooth shipment execution. This role requires strong attention to detail, customer service skills, and the ability to handle international logistics documentation accurately.＜Job Responsibilities＞・Handle daily import and export operations, including shipment coordination and documentation management.・Prepare, verify, and maintain import/export documents such as invoices, packing lists, and bills of lading.・Coordinate with customers, shipping lines, freight forwarders, warehouses, and internal teams to ensure smooth shipment arrangements.・Respond to customer inquiries regarding shipment status, delivery schedules, and operational issues.・Monitor shipment progress and provide timely updates to customers and relevant stakeholders.・Ensure accurate data entry and maintain proper records in logistics management systems.・Support continuous improvement of logistics processes while ensuring high service quality and customer satisfaction.
Benefit
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO, EIS
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term LifeAccount & Admin ExecutiveID:60873
4,000 MYR ~ 4,800 MYRShah AlamJob Description
Job Description:- Handling full set of accounts including Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL).- Prepare monthly bank reconciliation ensure accuracy of financial records.- Prepare monthly and annual financial reports.- Manage relationships with banks, auditors, tax authorities, and other financial institutions.- Ensure compliance with all statutory, tax, and regulatory requirements (SST, E- Invoicing etc).- Responsible for managing all financial and accounting functions, includes reporting, audit, taxation and ensure compliance.- Administer payroll processing, ensuring accuracy, timeliness, and compliance with statutory requirements.- Handle staff claims, leave management, and employee records.- Involving and assisting in managing the day-to-day accounting operations of the office and supporting the administrative works.- Oversee daily office operations and ensure efficiency- Undertake Ad Hoc tasks and any other duties as assigned by the company
Benefit
- AL: Starting from 14 days
- MC: Starting from 14 days
- Performance Bonus
- Medical Claim
- Medical Insurance
- Group Personal Accident
- Group Surgical & Hospitalization
- UniformMaterial PlannerID:60862
3,000 MYR ~ 8,000 MYRBayan LepasJob Description
• Develop and maintain material planning strategies to ensure uninterrupted production.• Analyze demand forecasts and adjust material plans accordingly to avoid shortages or excess inventory.• Develop and maintain accurate material plans to meet production schedules, ensuring the availability of materials at the right time and in the right quantity.• Collaborate with internal & external stakeholders such as production planners, SQE and procurement team, to ensure timely material availability & requirements.• Work closely with logistics and warehouse teams to streamline material shortage and distribution.• Identify and resolve material shortages, excess stock, and supply chain bottlenecks.• Generate reports on material status, usage, and planning efficiency for management review.• Ensure compliance with company policies, quality standards, and industry regulations.
Benefit
Salary: RM3,000 - RM8,000
AL: Starting from 14 days
MC: 14 / 18 / 22 days
<Other benefits>
• Meal subsidy
• Fixed allowances: Phone, transport
• After confirmation: Medical insurance, health screening, dental/optical (They will share more during interview session)Private Personal Assistant / Executive Personal AssistantID:60825
8,000 MYR ~ 10,000 MYRBayan Lepas, Bayan BaruJob Description
Main Job Responsibilities:1. Accompanying on international and domestic business trips- Accompany employers on business trips to Malaysia, China, Singapore, Saudi Arabia, Dubai, the United States, and other countries.- Assist with arranging flights, hotels, transportation, and daily itineraries.- Prepare the necessary items and documents for your business trip in advance.- Assist with packing and unpacking luggage.- Assist with various ad-hoc tasks during business trips.- Adjust time and schedule flexibly according to work needs.2. Personal life matters- Assist in arranging the employer's daily life affairs.- Assist with family and personal matters.- Manage daily appointments, shopping, payments, and other life arrangements.- Assist in managing clothing, luggage, and personal items.- Prepare in advance for business trips and daily life.3. Business and work support- Manage your employer's schedule, meetings, and work arrangements.- Arrange business meetings, conference calls, and online meetings.- Assist in preparing meeting materials and documents.- Record important matters and remind your employer promptly.- Follow up on the tasks and projects assigned by the employer.- Communicate with clients, partners, and other business contacts.- Assist with business communications in English, Chinese, and Malay.4. Computer and administrative skills- Proficient in basic office software such as Microsoft Word, Excel, PowerPoint, Email, WhatsApp, and Zoom.- Able to organize documents and create simple reports and tables.- It can manage electronic files and important data.- Able to independently complete daily administrative tasks.
Benefit
- AL: 8 days
- MC: 14 days
- Performance Bonus
- Outstation Expenses Claimable