35 Jobs: Job Vacancies for Custmer support/service Positions
Program Management ExecutiveID:58146
3,860 MYR ~ 6,360 MYRBukit MinyakJob Description
• Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing• Liaising with Planners on order acknowledgements and schedule changes.• Coordinating with Logistics on shipments and delivery to the customers.• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes• Handle customer inquiries/ RFQ/ sample request• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),• Process hub pull invoicing if customer participate in VMI/SMI program
Benefit
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Outpatient clinic - RM90 per visitation
(RM1,000 per annum)
- Specialist- RM350 per visitation (RM2,000 per annum)
- Dental (RM300 per annum)
- Transport allowance
- Internet allowance
- Mobile allowance (Depend)
- Toll claimable (Candidate from Island only)
- Individual bonus - 1month fixed
- Increment every year (July) - Rate based on performanceClient Services Executive (Japanese Speaker)ID:57814
7,000 MYR ~ 9,000 MYRBukit Bintang/KLCCJob Description
<Job Description>• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supe
Benefit
- Monday to Friday, office hours 8:00 ～ 17:00
- Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.
- AL: 14 days
- MC: 14 days
- Work Life Balance
<Benefits>
- Health Insurance
- Dental Insurance
- Free breakfast and lunch
- Corporate Events
- Corporate Training
- Health Screening
- Vision Benefit【Japanese speaker】Customer Service cum Medical Translator ID:57518
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearAssistant Store ManagerID:57363
4,000 MYR ~ 8,000 MYRPeraiJob Description
- Oversees all aspects of store operations including: sales, customer service, and staff management such as enforcing safety protocols for lorry operations and also logistics to ensure compliance with company procedures.- Coordinate lorry schedules for deliveries and pickups, ensuring efficient transportation of goods and replenishment of inventory in timely manner.- Generate and analyse store inventory reports and track stock levels, identify trends, and optimize inventory management strategies.
Benefit
• Annual Leave 10 days onwards
• Medical Leave 14 days onwards
• Attendance allowance
• Petrol allowance
• Yearly bonus
• Yearly increment
• Medical claims (Panel Clinic)
• Health insuranceCustomer Service Officer (Fresh Grads OK)ID:56818
3,000 MYR ~ 3,500 MYRBukit Bintang/KLCCJob Description
- Communicate with customers via phone, email & face to face.- Provide knowledgeable answers to questions about product, pricing, and availability.- Respond promptly to customer inquiries.- Handle and resolve customer complaints.- Maintain customer databases.- Communicate and coordinate with internal departments.- Provide feedback on the efficiency of the customer service process.- Preparation of daily/monthly/annual reports.- Excellent computer skills and Excel spreadsheet experience.
Benefit
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 days
