24 Jobs for Software/Information Processing found
Security AnalystID:50084
5,000 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Description
- Routine monitoring and analyst of malware and network attack
- Responsible for network, endpoints and email security
- Perform regular Security Assessment
- Threat Hunting and SIEMS analyst
- Firewall Monitoring
- Policy and Process Review
- Proof of Concept for Cyberark, FireEye Helix, Cortex XDR
- RFI Questionnaire Input and Reviewer (Audit)
- Quarterly License reviewerBenefit
- Medical Claims
- Staff Insurance: Covered
- Yearly Spectacle / Dental Allowance:MYR300
- Annual Leave: 14 days per annum.System EngineerID:50059
4,000 MYR ~ 5,000 MYRBangsarJob Description
• Participate in the system analysis, design, development, programming and prepare basic project documentation for the Manufacturing Operation Management Solution Applications including the external customised application.
• Conduct post implementation support systems integration testing.
• Familiar with the Systems Development Life Cycle (SDLC).
• Assist Senior in some project management areas such as gather business process and requirements from the prospects/customers, attend project status meetings and update project status, as well as take part in the pre-sales activity such as software demo.
• Perform on-site system setup, user training and initial implementation support to the customers.
• Responsible in close communication with customer to ensure timely projects delivery.
• Participate in internal software research and development works.Benefit
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Senior Account Manager - Public Sales (IT System Integration)ID:49991
6,000 MYR ~ 8,000 MYRPutrajaya/CyberjayaJob Description
<Job Purpose>
The Senior Account Manager is responsible to provide competent sales and marketing representation for company, and to achieve agreed sales targets and customer development opportunities. The Senior Account Manager is accountable for the agreed Sales Budget and Sales Order objectives.
<Principle Accountabilities>
Responsible for managing, supporting, and servicing the account related needs.
a. Proactively identify new sales opportunities within a set of assigned Accounts. A set of accounts will be named as the individual comes on board.
b. Proactively develop relationships with customers and provide relevant LOBs on the customers’ feedback on current and future IT solution needs.
c. Proactively work with relevant LOBS to conduct strategic account reviews with all assigned customers on a regular basis to review project, address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
d. Retain accounts through the development of strong relationships with key decision makers and users within an organization.
Accountable for payment collection of all closed deals
Ensure all sales bid submissions meets the company’s business guidelines, i.e. Gross Margins, Approval process.
Must continue to develop knowledge on the solution needs of the industry, and have broad awareness of the government environment, i.e. political changes, key industry events where company can leverage on market presence
Be able to present ideas well when meeting clients and channel partners.
Be able to create Account plan, strategize and execute the plan.
Required to build a healthy pipeline, and submit weekly sales forecast by monthly and quarterly for current year.
Knowledgeable on preparing and submitting tender bids, RFP, RFQ, RFI with team effort from relevant LOBs.
Shares relevant information within the team to assist others in strategizing and closing deals.Benefit
>> ANNUAL LEAVE
Less than 2 years - 14 days
2 – 5 years - 16 days
More than 5 years - 20 days
>> FLEXI BENEFITS
Annual maximum benefit for the full-time permanent employee and his/her member of immediate family is as follows and subject to the respective conditions: -
(a) Employees with family (spouse and including unmarried & unemployed children up to 24 years old) – RM3,300.00
(b) Employee (Single) – RM2,050.00
Below are the items covered under the benefits:
a) General Practitioner
b) Outpatient Specialist
c) Dental
d) Health Screening
e) Fertility Treatment
f) Alternative Treatment
g) Pre and Post Maternity
h) Fitness Membership / Classes
i) Optical
j) Self-Development Courses
k) Children’s Education (School & Tuition Fees)
>> INSURANCE COVERAGE
>> Sales Commission scheme is 60:40 pay mix; 60% of base salary and 40% of variable pay.【国外からも応募可能！日系大手IT企業】ブリッジエンジニア（ソフトウェア開発の経験次第で語学力応相談）ID:49956
6,000 MYR ~ 9,000 MYRBangsarJob Description
＜企業情報＞
当社は、日系IT大手企業として日本本社のパッケージ開発エンジニアと連携し、”Made in Japan”のERPをはじめとしたソリューションをASEAN域内で販売・サポートしております。 マレーシア拠点は、アプリケーション・ビジネスの東南アジア・ハブ機能を担っており、今回は新規プロジェクト受注に伴いブリッジエンジニアを募集いたします。マレーシアで技術力・ビジネススキルを身につけませんか？ご自身の経験を活かして、新たな環境で挑戦したい方を募集します。
＜ポジション情報＞
最新のソリューションやERPのビジネスに携わっていただきます。
-日本からのオフショア開発プロジェクトの実施
-プロジェクトスケジュール計画、プロジェクトSOW、技術文書に関する日本BUまたはクライアントとの連絡。
-日本のデザインドキュメントに基づいてプロジェクトメンバーに技術ドキュメントを説明
-ユーザー要件、技術仕様、テスト文書の準備。
-プログラムおよび機能テスト、システムテスト、導入に関するプロジェクト管理
- 予定された期間内の製品の納期管理
- 当社QMS標準がプロジェクトに適用されていることの確認
-アクションプランを使用したプロジェクトの問題の診断と分析
-日本語のドキュメントから英語のドキュメントへの翻訳
-プロジェクトの実施、リスク管理、品質保証の担当
★本ポジションの魅力★
・日系超大手企業なのでキャリアアップに繋がる
・日本人、日本語スピーカーも多数在籍しており、英語に不安のある方も安心！
・オフィスの立地も抜群！バンサーと駅直結Benefit
＜就労条件＞
■雇用形態：正社員
※アシスタントマネージャー以上は正社員、それ以下の場合は契約社員スタートになります
■試用期間：3ヶ月
■勤務時間：09:00～17:30
■休日： マレーシア暦通り、法律に準ずる
■有休：年10日
■メディカルリーブ（MC）：年14日
■給与：RM6,000～RM9,000
■ボーナスあり
※契約社員スタートの場合はボーナス無し
■保険加入あり
■就労ビザサポート有Network EngineerID:50009
5,000 MYR ~ 8,000 MYRPutrajaya/CyberjayaJob Description
<Job Purpose>
The Network Engineer for Network Solution Business is responsible to provide post-sales functions related to Network infrastructure for sales team. Work on a daily basis with customers (internal and external) or business partners to provide consultation, installation, commissioning, fault diagnosis, repair and maintenance service on most range of networking, system and peripheral products. To become familiar with various diagnostic tools and utilities used in network and system support and maintenance.
Principle Accountabilities:
1. Identify causes of network equipment breakdown using test equipment and diagnostic aids and take remedial action for it.
2. Onsite support, installation, configuration, planning, and design for networking equipment.
3. Assist project manager in project plan and implementation timeline.
4. Act as project lead for small scale projects.
5. Provide advice and guide customer on the best solution for their requirement.
6. Provide day-to-day support for network devices; mainly voice, security, infra, AP, routing and switching.
7. Maintain a productive and harmonious relationship with the customer and internally in order to enhance Company's image.
8. Assist with incident report and maintaining project documentation/configuration.
9. Act as the contact point for customer during breakdown and update customer on the progress in a timely manner.
10. Ensure all technical information for customer are up-to-date.
11. Observe and abide by company ISO9001 quality procedures and processes in delivery, services, and support to customer.Benefit
>> ANNUAL LEAVE
Less than 2 years - 14 days
2 – 5 years - 16 days
More than 5 years - 20 days
>> FLEXI BENEFITS
Annual maximum benefit for the full-time permanent employee and his/her member of immediate family is as follows and subject to the respective conditions: -
(a) Employees with family (spouse and including unmarried & unemployed children up to 24 years old) – RM3,300.00
(b) Employee (Single) – RM2,050.00
Below are the items covered under the benefits:
a) General Practitioner
b) Outpatient Specialist
c) Dental
d) Health Screening
e) Fertility Treatment
f) Alternative Treatment
g) Pre and Post Maternity
h) Fitness Membership / Classes
i) Optical
j) Self-Development Courses
k) Children’s Education (School & Tuition Fees)
>> INSURANCE COVERAGE【日系大手IT企業・複数名採用】ITサービスデスクエージェントID:49969
6,000 MYR ~ 9,000 MYRBangsarJob Description
＜企業情報＞
当社は、日系IT大手企業として日本本社のパッケージ開発エンジニアと連携し、”Made in
Japan”のERPをはじめとしたソリューションをASEAN域内で販売・サポートしております。 マ
レーシア拠点は、アプリケーション・ビジネスの東南アジア・ハブ機能を担っており、今回は新規プ
ロジェクト受注に伴いITサービスデスクのエキスパート職を募集いたします。
<ポジション概要>
Service Desk Expertsは、システム・製品をつかっていただくエンドユーザーからの問い合わせに、迅速で専門的に対応し、セカンドラインでのインシデント解決をしていただきます。
<主な業務>
・確立されたプロセスに従い、検証、妥当性確認、および拡張機能を変更管理するなどし、問題を解決し、サービスの向上・開発に従事。
・エージェントからのエスカレーションに対応。
・統計レポートと分析を通じてパフォーマンスをモニタリング。
・プロジェクトマネージャーの指導の下で、自分の責任範囲内でサービス提供要件を満たすための技術設計を実装
・顧客の組織との協力関係を確立。
・より複雑な問題（新規および既知の両方）を診断および解決するために必要な情報、証拠、およびデータを取得し、必要に応じてエスカレーション。
・問題を解決し、サービスを維持および強化するために、タイムリーに分析およびレポートの作成を行う。
・チームのメンバーの指導、トレーニング
・顧客のビジネスの要件、契約の範囲を理解し、問題がサービスの提供にどのように影響するかを認識し、追加のビジネスチャンスを探り、チームマネージャーおよびその他の関係者に報告。
・不断の学習を続け、サービスの向上に努める。Benefit
給与：RM6000～9000（言語アロワンス、シフトアロワンス含む）
雇用形態：最初一年は契約社員としての雇用、その後VISAの期限に基づいた正社員雇用可能（パフォーマンスに応じる）
業務形態：時期によって在宅可能
就業時間：24/7のうちのシフトタイム制、シフトによって 週に2/3日休み。 （割り当てられたプロジェクトに基づく）
保険：会社負担加入あり
残業代支給：あり
渡航費補助：フライト代は自己負担、隔離費用会社負担
■その他福利厚生
・業務外でのアクティビティなどへの参加が可能（Virtual Yoga、FB Photo Shooting Competition (gardening, cycling)）IT Application EngineerID:49979
4,000 MYR ~ 6,000 MYRBangsarJob Description
- Support customers with the implementation of Asprova (Advanced Planning and Scheduling System) on site as well as remotely.
- Main job function includes setting parameters in our software, some basic database settings, system modifications as well as programming plug-ins to add to customers’ functions.
- This also includes the consultation with customers on their current situations and requirements, develop solutions for the various scheduling challenges as well as aiding them in designing their data flow and business processes related to their scheduling.
- Research and explore the application functionalities and features but not limited to improve and enhance the weaknesses of the application.
- Conduct basic user training and provide post-implementation support.Benefit
-
IT Service Desk Agent (Korean Native)ID:49970
6,000 MYR ~ 9,000 MYRBangsarJob Description
<Role Purpose>
Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.
<Key Accountabilities>
- To provide a single point of contact for users.
- Deals with management of both routine and non-routine incidents and requests.
- Provision of first line support for incidents.
- Takes ownership for listening to and understanding basic customer problems.
- Asking relevant questions to resolve typically known problems within required timescales.
- Knows when problems are ‘beyond them’ and escalates so they can be resolved.
<Key Performance Indicators>
- Feedback from Customers, Service Delivery Management, Team etc.
- Technical Assessments (where applicable)
- Proven track record of problem resolutions.
- Evidence of sharing and re-use of knowledge.
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/ enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
- Percentage of customer problems resolved within required timescales.
- Improved first time/line fix.
- Correct application of severity, impact and priority.
- Up to date personal learning plan available.Benefit
- Flight ticket claimable
- Initial quarantine fee claimable
- Language Allowance = RM 1,200
- Shift allowance = RM 250
- Medical insurance
- Outpatient claims of RM750 for contract staff.
- OT rate per hour is fixed for all the employees = RM 15 / hourIT Service Desk Agent (Korean Speaker)ID:49967
3,500 MYR ~ 6,000 MYRBangsarJob Description
<Role Purpose>
Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.
<Key Accountabilities>
- To provide a single point of contact for users.
- Deals with management of both routine and non-routine incidents and requests.
- Provision of first line support for incidents.
- Takes ownership for listening to and understanding basic customer problems.
- Asking relevant questions to resolve typically known problems within required timescales.
- Knows when problems are ‘beyond them’ and escalates so they can be resolved.
<Key Performance Indicators>
- Feedback from Customers, Service Delivery Management, Team etc.
- Technical Assessments (where applicable)
- Proven track record of problem resolutions.
- Evidence of sharing and re-use of knowledge.
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/ enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
- Percentage of customer problems resolved within required timescales.
- Improved first time/line fix.
- Correct application of severity, impact and priority.
- Up to date personal learning plan available.Benefit
Salary: RM 3,500 ~ 6,000
* 12 months contract basis
* Conversion to permanent (based on performance)
* Working hour vary upon project assignment
* Project Operations Hour: 24/ 7 | 2 / 3 Days off a week. (Based on assigned project)
- Language Allowance = RM 1,200
- Shift allowance = RM 250
- Medical insurance
- Outpatient claims of RM750 for contract staff.
- OT rate per hour is fixed for all the employees = RM 15 / hourIT Service Desk Agent (Japanese Speaker)ID:49966
3,500 MYR ~ 6,000 MYRBangsarJob Description
<Role Purpose>
Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.
<Key Accountabilities>
- To provide a single point of contact for users.
- Deals with management of both routine and non-routine incidents and requests.
- Provision of first line support for incidents.
- Takes ownership for listening to and understanding basic customer problems.
- Asking relevant questions to resolve typically known problems within required timescales.
- Knows when problems are ‘beyond them’ and escalates so they can be resolved.
<Key Performance Indicators>
- Feedback from Customers, Service Delivery Management, Team etc.
- Technical Assessments (where applicable)
- Proven track record of problem resolutions.
- Evidence of sharing and re-use of knowledge.
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/ enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
- Percentage of customer problems resolved within required timescales.
- Improved first time/line fix.
- Correct application of severity, impact and priority.
- Up to date personal learning plan available.Benefit
Salary: RM 3,500 ~ 6,000
* 12 months contract basis
* Conversion to permanent (based on performance)
* Working hour vary upon project assignment
* Project Operations Hour: 24/ 7 | 2 / 3 Days off a week. (Based on assigned project)
- Language Allowance = RM 1,200
- Shift allowance = RM 250
- Medical insurance
- Outpatient claims of RM750 for contract staff.
- OT rate per hour is fixed for all the employees = RM 15 / hour
