Jobs of Software/Information Processing in Malaysia｜Agensi Pekerjaan Reeracoen Malaysia

32 Jobs for Software/Information Processing found

急募案件★日系大手メーカー/ITヘルプデスクID:44619
6,000 MYR ~ 7,500 MYRPetaling Jaya
Job Description
対法人のヘルプデスクとして
マレーシアオフィスの日本人チームでお仕事していただける方を募集しています！

業務内容・・・
■日本国内の法人顧客からのIT・PC関連（ハードウェア・ソフトウェア・ネットワーク）の問合せに関するサポート
　簡単な問い合わせはその場で解決、難しいものはより専門的な他部署におつなぎするお仕事です。

※お客様は日本国内にいるので、対応は基本的に日本語となります。
　社内や他部署とのやりとりでは英語を使用いただきます！
　「英語は好きだけど、仕事で使用できるか自信がない」という方にもぴったりのお仕事です！

日本人チームには約10名ほど在籍しており、男女比も５：５で和気あいあいとしています★
部署ごとに担当製品が異なるため、入社後に担当製品が決まります。

また、数字目標よりもお客様満足度を高めるための取り組みも行っているので
ホスピタリティ精神旺盛な方にはピッタリです♪
英語を学びながらIT知識もつくので、一生ものの経験になると思います。

誰かのサポートが好きな方や、人に感謝されることに喜びを感じ方にピッタリのお仕事です！
皆様のご応募をお待ちしております！
Benefit
＜＜就労条件＞＞
■雇用形態：正社員
■試用期間：3ヶ月
■勤務時間：2シフト制（1か月固定）※5日連勤、2日休日
　ライフスタイルに合わせたシフト申請も相談可能です。
■休日：マレーシア暦通り、法律に準ずる
■メディカルリーブ（MC）：年14日
■給与：RM6000~RM7500（全てのアローアンス含む）
　－シフト手当： RM 250
　－言語手当：RM1200
■就労ビザサポート有
Development Project (Bridge)-Japanese speakerID:44598
6,000 MYR ~ 8,000 MYRPetaling Jaya
Job Description
Implementation of offshore development from Japan
- Develop technical documents based on Japanese design document
- User requirement, technical specification and test documents preparation.
- Program and Functional Testing, System Testing and deployment of product within scheduled timeframe.
- Diagnosing issues, perform bug fixes or software configuration related issues.
- Translating from Japanese documents to English documents vice versa
- Responsible for project implementation, risk management and quality assurance.
Benefit
working time 09:00-17:30
Salary 6000-8000
- Annual Leave
- Bonus
- Contracted parking lot
- Attendance Allowance
【国籍不問！】環境抜群★ドイツ系外資企業でグローバルに働く！旅行サービスのカスタマーサポート【KL市内勤務】ID:44572
4,000 MYR ~ 7,000 MYRBandar Tun Razak
Job Description
当社はドイツに本社を置く外資系企業です。
主にITソリューションやアウトソーシングサービスを提供しており、世界40か国に拠点を置いています。
全世界では70,000名の社員がおり、うちマレーシアには100名が所属しています。
KLにあるオフィスは社員が楽しく働ける環境を整えており、
会議室から執務室、プレイルーム等すべてのレイアウトは社員全員でおこないました。
社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に行われています。
また、退職後の出戻りも多く、非常に魅力的な会社です。
今回当社は新しく、某有名サービスのカスタマーサポートの日本チームを立ちあげしております！

チームを強化していくべく、引き続き日本チームのメンバーを探していきたいと思っています！
入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。
一緒に新しい日本人チームを成長させていただける方の応募を、お待ちしております！

具体的なお仕事内容・・・
電話・メール・チャット・FAX等を使用した予約サポート
その他、上記に付随する業務

今後のキャリア・・・
・スーパーバイザーとして経営視点をもったマネジメントを行う
・チームリーダーとしてチームメンバーをマネジメントする
・トレーナーとして新しいスタッフの教育担当をする
・管理部門で経営にかかわる
Benefit
■雇用形態：契約社員（1年後パフォーマンスによって正社員に変更可能）
■試用期間：6ヶ月
■就業時間：8:00～22:00 (シフト制)
■休日：週休二日
■給与：RM4000-RM7000
■賞与：一ヶ月固定
■Annual leave：14日
■Medical leave：14日
■Hospitalization & Outpatient allowance
Vertical Content Analyst-Cantonese SpeakerID:44377
3,200 MYR ~ 4,250 MYRPetaling Jaya
Job Description
DIGITAL TRANSFORMATION TEAM SERVICE DELIVERY

<Purpose>
This role is to be part of the Virtual Content team that will upload and manage content in the Creative Virtual tool, providing agentless service to our clients across EMIA（Europe,MeddleAsia,India,Africa). Delivering high quality content is key to the success of the tool, this role will hold publishing rights and will perform quality control across the creative virtual platform. The virtual team will consist of people whose primary role is not content creation but who have in depth knowledge of accounts

<Key Accountabilities>
To capture all knowledge required for delivery of Service on a Service desk both for support teams and for End users in various languages.
 Build content for digital consumption whether voice or text
 Providing first line technical support & troubleshooting.
 Achieving % first time fix rate from the content created
 To meet personal productivity and quality targets as agreed
 To provide levels of customer service in line with the expectations of our clients

Key Performance Indicators
 Participate in knowledge capture processes
 Accuracy of the knowledge created
 Ensure the delivery of all requirements within agreed deadlines
 Manage all requests and records
 Develop and deliver assigned tasks as required
Benefit
Salary; 3200-4250
Working time; Irregular Shift
The Shift is depends on the Project.
※5 working days 2off
※Training will be Monday – Friday (9:00am-6:00pm)
※First day : Formal and smart casual and also a notebook and a writing pen
( 1 hour break).
※after 1 year contract, become permanent if performance is good.
Vertical Content Analyst-Korean SpeakerID:44372
5,500 MYR ~ 6,500 MYRPetaling Jaya
Job Description
DIGITAL TRANSFORMATION TEAM SERVICE DELIVERY

<Purpose>
This role is to be part of the Virtual Content team that will upload and manage content in the Creative Virtual tool, providing agentless service to our clients across EMIA（Europe,MeddleAsia,India,Africa). Delivering high quality content is key to the success of the tool, this role will hold publishing rights and will perform quality control across the creative virtual platform. The virtual team will consist of people whose primary role is not content creation but who have in depth knowledge of accounts

<Key Accountabilities>
To capture all knowledge required for delivery of Service on a Service desk both for support teams and for End users in various languages.
 Build content for digital consumption whether voice or text
 Providing first line technical support & troubleshooting.
 Achieving % first time fix rate from the content created
 To meet personal productivity and quality targets as agreed
 To provide levels of customer service in line with the expectations of our clients

Key Performance Indicators
 Participate in knowledge capture processes
 Accuracy of the knowledge created
 Ensure the delivery of all requirements within agreed deadlines
 Manage all requests and records
 Develop and deliver assigned tasks as required

Translating the document to English, or to their native language.
Creating technical FAQ from the documents, agent might need the skill to think out from the box.
Communicating with UK team and other teams, so good spoken English is important.
Benefit
Salary; 5500-6500
Working time; Irregular Shift
The Shift is depends on the Project.
※5 working days 2off
※Training will be Monday – Friday (9:00am-6:00pm)
※First day : Formal and smart casual and also a notebook and a writing pen
( 1 hour break).
※after 1 year contract, become permanent if performance is good.
SYSTEMS CONSULTANT (Bond)ID:44078
4,000 MYR ~ 5,500 MYRBangsar
Job Description
- Support customers with the implementation of Asprova (Advanced Planning and Scheduling System) on site as well as from office.
- include pre-sales and consultation with customers on current situation and user requirements, developing solutions for the various scheduling
challenges as well as aiding them in designing their data flow and business processes related to their scheduling.
- Main job function will include setting parameters in our software, some basic database settings, system modifications as well as programming
plug-ins to add to customers’ functions.
- Conduct basic user training and provide post-implementation support.
Benefit
Comprehensive coverage on Group Hospitalisation and surgical insurance
Comprehensive coverage on Personal Accident scheme
Attractive basic salary, bonus and season parking allowance, travelling and mobile phone allowance
Systems Consultant JuniorID:44560
4,000 MYR ~ 4,500 MYRBangsar
Job Description

• Support customers with the implementation of Asprova (Advanced Planning and Scheduling System) on site as well as from office.
• This include pre-sales and consultation with customers on current situation and user requirements, developing solutions for the various scheduling challenges as well as aiding them in designing their data flow and business processes related to their scheduling.
• Main job function will include setting parameters in our software, some basic database settings, system modifications as well as programming plug-ins to add to customers’ functions.
• Conduct basic user training and provide post-implementation support.
Benefit
Comprehensive coverage on Group Hospitalisation and surgical insurance
Comprehensive coverage on Personal Accident scheme
Attractive basic salary, bonus and season parking allowance, travelling and mobile phone allowance
急募案件★日系大手IT企業/新規プロジェクトメンバーID:44379
5,500 MYR ~ 7,000 MYRPetaling Jaya
Job Description
日系企業IT企業での新規プロジェクトメンバーを2名募集します。
メールでの問い合わせが殆どなので、英語スピーキング力に自信がなくてもお仕事できます♪

主な業務内容は、Webやアプリ、ソーシャルアプリといった膨大な情報を検索・チェック・翻訳することで、エンドマーケットから新しい需要を発掘し、ヨーロッパや中央アジア、インド、アフリカといったクライアントにサービスを提供していきます。
このプロジェクト自体初めての試みのため、リーダーシップを取って、新しいことにチャレンジしたい方は大歓迎です！
また、社内のエスカレーションは、メールがほとんどになりますので、スピーキングやリスニングに自信がない方でも、ある程度の読み書きと文章読解ができる英語力であれば業務はお任せできますよ♪

チームは約12名ほど在籍予定で、様々な国籍の方と一緒にお仕事ができます。
皆様のご応募をお待ちしております！
Benefit
■雇用形態：12カ月の契約社員（1年後、正社員登用あり）
■試用期間：3ヶ月
■勤務時間：シフト制
※5日連勤、2日休日
■休日：マレーシア暦通り、法律に準ずる
■メディカルリーブ（MC）：年14日
■給与：RM5500~RM7500（全ての手当を含む）
-シフト手当： RM 250
-言語手当：RM1200
■就労ビザサポート有
Company Secretarial (Assistant Manager/Manager) ID:44527
6,500 MYR ~ 8,000 MYRBukit Bintang
Job Description
Company profile: The company was established in the last century about 1930's. Now they are having several operations spots in Southeast Asia countries such as Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia, Myanmar, nevertheless USA and Mexico. It is a very big, famous and public listed company which have wide-range of business division, including retail line, property development, mining, steel, agriculture and computer sectors.

Location: Bukit Bintang (Reachable by public transport- MRT, monorail, Free shuttle bus)

Job responsibilities:
- To provide in-house secretarial services in managing and administering secretarial practices and corporate secretarial requirements in accordance with the applicable rules and regulations.
- To assist in the preparation of pre and post Board of Directors' and Board Committees meeting, Annual General Meetings and internal management meetings.
- To ensure proper maintenance of all secretarial documents.
- To prepare resolutions, minutes, annual returns and statutory documents.
- To be able to handle basic secretarial duties with minimum supervision.
- To attend others ad-hoc assignments as and when required.
Benefit
Remuneration Package:
- RM6500-RM8000/ month
- Other B&C shall be discussed during the interview sessions.
Company Secretarial (Senior Executive)ID:44526
4,000 MYR ~ 6,500 MYRBukit Bintang
Job Description
Company profile: The company was established in the last century about 1930's. Now they are having several operations spots in Southeast Asia countries such as Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia, Myanmar, nevertheless USA and Mexico. It is a very big, famous and public listed company which have wide-range of business division, including retail line, property development, mining, steel, agriculture and computer sectors.

Location: Bukit Bintang (Reachable by public transport- MRT, monorail, Free shuttle bus)

Job responsibilities:
- To provide in-house secretarial services in managing and administering secretarial practices and corporate secretarial requirements in accordance with the applicable rules and regulations.
- To assist in the preparation of pre and post Board of Directors' and Board Committees meeting, Annual General Meetings and internal management meetings.
- To ensure proper maintenance of all secretarial documents.
- To prepare resolutions, minutes, annual returns and statutory documents.
- To be able to handle basic secretarial duties with minimum supervision.
- To attend others ad-hoc assignments as and when required.
Benefit
Remuneration Package:
- RM4000/ month
- Other B&C shall be discussed during the interview sessions.