29 Jobs for Software/Information Processing found
Mainframe Technical SpecialistID:49205
6,000 MYR ~ 8,000 MYRPutrajaya/CyberjayaJob Description
Primary Responsibilities:
• System programming functions in the installation, configuration, support and tuning of MVS or Z/OS Operating System, and system products such as, CICS, DB, Scheduling & Software Application management tools.
Specific Duties include:
• Ability to Install, Maintain & Upgrade CICS(v5.5) & MQ(v9.1).
• JVM setup, maintenance & administration.
• Conduct review and implementation of System changes
• Perform fault analysis and resolution of System problems
• Provide 24 x 7 On-call support
• Monitor and fine-tune the resources to optimize performance
• Automate operations of System products
• Assist to evaluate and propose new and/or upgrade of software/hardware products
• Document processes and procedures in support of the operations for the Mainframe systems
• Provide technical guidance and training.
• Familiarity with ISV products such as File-Aid, Abend-Aid, SYSVIEW, Hiperstation is a plus.
• MQ Administration.Benefit
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Service Desk Analyst – Vietnamese speakerID:49204
4,000 MYR ~ 4,000 MYRPutrajaya/CyberjayaJob Description
L1 SERVICE DESK ANALYST – VIETNAMESE SPEAKING
The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries.
The main purpose of the First Level Support Analyst’s role is to provide a single point of contact for customers’ problems and enquiries, taking ownership and responsibility for calls from the initial contact, until the call is closed and to ensure that the support meets established Service Levels Agreements and quality standards.
Core responsibilities:
The range of activities and tasks to be undertaken by a First Level Support Analyst are to:
• Take and receive all customer calls in a professional and courteous manner as well as providing advice and support.
• To handle & reply incoming emails within timely manner each depending on accounts contractual SLA’s.
• Respond to customers’ voice mail & Email messages;
• Follow procedures to ensure all calls are identified as ‘in’ or ‘out’ of contracted scope;
• Provide ‘first time fix’, wherever possible;
• Apply known solutions, advice and guidance to customers;
• Take change requests from customers and ensure these are accurately logged and referred to the appropriate support teams;
• Log all calls, using the designated call handling system and entering detailed and accurate information;
• To ensure ticket is raised for each call/email received and minimizing discrepancies between call & ticket ratio.
• Perform end to end ticket management for all incidents & changes, ensuring each call is progressed till resolution.
• Understanding of ticket priority and differences between IMAC’s, ensuring adequate service type to be applied on tickets.
• Communicate with Incident Management, Change Management, Problem Management and respective support teams to confirm details of high severity, minor/major change or problem records.
• Validate user equipment inventory data held within the inventory database;
• Assign any problems which cannot be resolved during the call to the appropriate support group;
• Keep the customer, when they make follow up calls, fully informed about the progress of any problems which have been assigned to a support group;
• Contact the customer to assess their satisfaction prior to the closing of a call;
• Carry out appropriate level of technical investigation prior to escalating to the next level
• Ensure effective escalation and hand-over of customer enquiries/problems to the correct AO resolving group, client Resolver Groups and/or 3rd party maintenance supplier ensuring accurate information is provided and the process is carried out in a timely manner
Secondary responsibilities
• Keep up to date with changes in the IT systems of the customer and industry
• Provide remotely installation of hardware, software and applications or upgrades on customers’ systems where appropriate
• Provide input to resolve customer complaints and dissatisfaction issues
• Maintain good and constructive relationships with customers and ensure customer requirements are met within agreed timescales
• Provide technical input to projects as requested
• Keep up to date with new and emerging technologies
• Assist with the coaching and development of new staff;
• Learn the use of required telephony systems
• Awareness on process/procedures for center/respective accounts and adhere to designated objectives/regulations.
• Attentiveness on center/individual KPI’s, and ensuring to achieve objectives given.
• To achieve individual objective for monthly CSAT’s, this involves on follow up with users upon completion of tickets to access satisfaction.
• Propose suggestions for team/center improvements.
• To take on a step account and available at all times, for cross support.
• Readiness to be moved to other account, based on center requirements (when/if required).Benefit
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Project Lead- BagsarID:49055
4,000 MYR ~ 8,000 MYRBangsarJob Description
Responsibilities:
- Project management roles
- Liaise with Business Unit or client on project schedule plan; project SOW, Resource plan,
QMS document.
- Responsible for task planning and execute to the software team. Supervision and
monitoring software team in accordance with the project planning.
- Project management on Program and Functional Testing, System Testing and deployment
of product within scheduled timeframe.
- Assure Fujitsu QMS standard is apply in projects.
- Monitor project progress and handle any issues that arise.
- Report project progress status to Senior Manager / Project stakeholders.
- Responsible for project implementation, risk management and quality assurance.Benefit
Working time; 0900 ~ 1730
Salalry; 4000~ 7000Software Developer (Java, C#)- BagsarID:49045
3,000 MYR ~ 5,000 MYRBangsarJob Description
Responsibilities:
-Programming and designing of software applications.
-User requirement, technical specification and test documents preparation.
-Program and Functional Testing, System Testing and deployment of product within scheduled timeframe.
-Diagnosing issues perform bug fixes or software configuration related issues.
-Ensure high quality, architectural integrity and secure implementation.
-Post implementation support activities.Benefit
Working time; 0900 ~ 1730
Salalry; 3000~ 5000【国外からも応募可能！日系大手IT企業】ブリッジエンジニア（ソフトウェア開発の経験次第で語学力応相談）ID:49085
5,000 MYR ~ 8,000 MYRBangsarJob Description
＜企業情報＞
当社は、日系IT大手企業として日本本社のパッケージ開発エンジニアと連携し、”Made in Japan”のERPをはじめとしたソリューションをASEAN域内で販売・サポートしております。 マレーシア拠点は、アプリケーション・ビジネスの東南アジア・ハブ機能を担っており、今回は新規プロジェクト受注に伴いブリッジエンジニアを募集いたします。マレーシアで技術力・ビジネススキルを身につけませんか？ご自身の経験を活かして、新たな環境で挑戦したい方を募集します。
＜ポジション情報＞
最新のソリューションやERPのビジネスに携わっていただきます。
-日本からのオフショア開発プロジェクトの実施
-プロジェクトスケジュール計画、プロジェクトSOW、技術文書に関する日本BUまたはクライアントとの連絡。
-日本のデザインドキュメントに基づいてプロジェクトメンバーに技術ドキュメントを説明
-ユーザー要件、技術仕様、テスト文書の準備。
-プログラムおよび機能テスト、システムテスト、導入に関するプロジェクト管理
- 予定された期間内の製品の納期管理
- 当社QMS標準がプロジェクトに適用されていることの確認
-アクションプランを使用したプロジェクトの問題の診断と分析
-日本語のドキュメントから英語のドキュメントへの翻訳
-プロジェクトの実施、リスク管理、品質保証の担当
※ポジションは製造業設計業務と開発者への業務的内容の支援
プロジェクト：7～10名規模で、本社オフショア案件の開発業務です（スタートアップの案件を想定）
★本ポジションの魅力★
・日系超大手企業なのでキャリアアップに繋がる
・日本人、日本語スピーカーも多数在籍しており、英語に不安のある方も安心！
・オフィスの立地も抜群！バンサーと駅直結Benefit
＜就労条件＞
■雇用形態：正社員
※アシスタントマネージャー以上は正社員、それ以下の場合は契約社員スタートになります
■試用期間：3ヶ月
■勤務時間：09:00～17:30
■休日： マレーシア暦通り、法律に準ずる
■有休：年10日
■メディカルリーブ（MC）：年14日
■給与：RM6,000～RM9,000
■ボーナスあり
※契約社員スタートの場合はボーナス無し
■保険加入あり
■就労ビザサポート有(Japanese Speaking) IT SalesID:49166
5,000 MYR ~ 8,500 MYRBangsarJob Description
Responsibilities:
- Business Analyst roles with Japanese speaking capability.
- Implementation of offshore development project from Japan
- Liaise with Japan BU or client on project schedule plan, project SOW, technical documents.
- Briefing technical documents to project members based on Japanese design document
- User requirement, technical specification and test documents preparation.
- Project management on Program and Functional Testing, System Testing and deployment
of product within scheduled timeframe.
- Assure Fujitsu QMS standard is apply in projects.
- Diagnosing and analyst issues in project with action plan.
- Subject matter expert in the project assigned.
- Translating from Japanese documents to English documents vice versa
- Responsible for project implementation, risk management and quality assurance.Benefit
Working time; 0900 ~ 1730
Salalry; 5000~ 8000Software/dotNet DeveloperID:49065
4,800 MYR ~ 6,800 MYRUSJ/Subang JayaJob Description
Working Location: Bandar Sunway
Company details:
This is a local IT company delivering and supporting business workflow solutions, core IT implementation, support and consultation.
Job Scope:
• Involved in all phases of software development life-cycle.
• Analyse requirements based on specifications.
• Design and develop applications and web portals
• Develop and manage reports, back office administrative tools.
• Work with technical team to diagnose and resolve technical issues.
• Manage change requests, integration with other external applications and databases.
• Develop and code custom web-based applications using .net framework and SQL server on the backend.
• Work with written specifications and pre-established guidelines to perform functions of the job and maintain documentation of process flow.
• Comply with projects plans and industry standards.Benefit
Total Remuneration:
-Total Salary: RM5800~RM6800
-Transport allowance
-Project bonus up to RM 3000 per project
-Performance Bonus
-Increment
-15 days Annual LeaveBridge System Engineer- BagsarID:49149
4,000 MYR ~ 8,000 MYRBangsarJob Description
Responsibilities:
- Business Analyst roles with Japanese speaking capability.
- Implementation of offshore development project from Japan
- Liaise with Japan BU or client on project schedule plan, project SOW, technical documents.
- Briefing technical documents to project members based on Japanese design document
- User requirement, technical specification and test documents preparation.
- Project management on Program and Functional Testing, System Testing and deployment
of product within scheduled timeframe.
- Assure Fujitsu QMS standard is apply in projects.
- Diagnosing and analyst issues in project with action plan.
- Subject matter expert in the project assigned.
- Translating from Japanese documents to English documents vice versa
- Responsible for project implementation, risk management and quality assurance.Benefit
Working time; 0900 ~ 1730
Salalry; 5000~ 8000Software EngineerID:49096
5,250 MYR ~ 7,250 MYRBayan LepasJob Description
Company Profile
This company is developing new technologies for various industries. For over 25 years these include the semiconductor, solar, medical, electronic automotive and touristic industry as well as government agencies.
Working Location : Bayan Lepas
Job Scope:
-Understand requirements of the clients
-Development of either Window Based, Web Based & Service Based Application
-Working on applications using Java and understanding of Object Orientated Programming
-AGILE Software developmentBenefit
Total Remunerations:
- Total Salary RM 5250 – RM 7250
- Transport Allowance
- Travel Allowance
- Medical Benefit
- Term Life
- Hospitalization Insurance Coverage
More details to be discussed during the interviewSoftware EngineerID:49031
3,500 MYR ~ 6,000 MYRBatu KawanJob Description
- To work with Software Engineer to develop and improve machine software.
- Design and develop PC based software codes for automated machine such as fastening, glue dispenser, pick and place, vision checking.
- Innovate to achieve breakthrough and continuous improvement in both hardware and software to enhance current system.
- Work as a team to evaluate interface between hardware and software as well as the operational and performance requirement of the machine.
- Work as a team for equipment setup, commissioning and buyoff on-site.
- Provide training & technical support when required.Benefit
- Phone allowance
- OT allowance
