26 Jobs for Software/Information Processing found
Sales Senior Executive / Assistant Manager (Smart Manufacturing)ID:57135
6,000 MYR ~ 12,000 MYRBukit Bintang/KLCCJob Description
A. GeneralRecruiting the personnel to the Connective Industries Solutions & Systems team as shown below.B. Job SummaryWe are seeking a highly motivated and results-driven Senior Sales Executive / Assistant Manager to join our team.In this role, you will drive revenue growth by developing new business opportunities and managing relationships with key clients.You will lead the sales cycle from prospecting to closing, ensuring that revenue and customer satisfaction goals are met.C. Key Scope of Works1. Identify, create new leads and grow the existing customers’ business with new areas of opportunities for manufacturing space2. Develop and execute sales plans to meet or exceed the group’s targets. Refer to sales commission spreadsheet. 3. Identify new business opportunities and market trends to drive growth.4. Understand existing or new customer requirements, develop a tailor-made business proposal and presentation together with the Engineering Team5. After securing orders, support the project delivery with engineering team members for the scope committed to customers6. Ensure excellent customer service through regular follow-up with customers7. Supporting BDM to translate proposals into ready-to-sign contracts8. Supporting BDM to translate discussion into action items during internal and external meetings9. Visit the customers, understand the customer requirement, and develop the business proposal based on Hitachi as well as non-Hitachi’s products with quantifiable benefits for the customers.10. Identify market requirements by visiting customers and potential partners as well as by doing market research.11. Work with engineering counterparts from customer side and from other Hitachi organizations including group companies to develop solution/service requirements.12. Work with the BDM to develop the go-to-market strategy, assist them to understand the best market positioning of the solution/service, key benefits and target customers.13. Work with BDM to create business cases for solutions and services to secure internal funding including developing go-to-market plans, customer benefit analysis, pricing and business models.14. Serve as an internal and external leader for solution and service offerings by working with the technical channels and key customers.15. Analyze potential partner relationships for the solution and service business and promoting them.D. Geography of BusinessMalaysia
Benefit
・Basic Salary = RM 6,000 ~ RM 12,000
・Bonus: Around 2 months salary
・Cell phone allowance: RM 80 per month
・Medical claim: Maximum RM 3,200 per year
・Annual leave: 14 days
・MC: 14 days
・Company Activities: Annual Dinner, Company Trip, Team BuildingCustomer Service & Operations ManagerID:57115
6,000 MYR ~ 8,000 MYRKL SentralJob Description
1. Develop and implement customer segmentation strategies to enhance user experience and engagement.2. Oversee the daily operations of the customer service team, ensuring high efficiency and customer satisfaction.3. Monitor customer feedback and insights to drive continuous improvement in service quality.4. Lead and manage the customer service team, ensuring performance goals are met.5. Plan, organize, and execute platform campaigns, activities, and projects provided by headquarters.6. Analyse and optimize engagement strategies for platform-driven activities.
Benefit
- Annual Leave
- Sick Leave
- EPF, SOCSO, EIS coverage
- Statutory Public Holidays.
- Performance BonusGlobal Sales ExecutiveID:57104
4,500 MYR ~ 5,500 MYRBandar Sunway/PuchongJob Description
• Identify and pursue new business opportunities in global markets.• Develop and implement sales strategies to achieve international revenue targets.• Prepare and delivery appropriate presentations on the company's products and services.• Collaboration with other departments such as marketing, customer service, and product development to ensure cohesive and effective sales strategies.• Coordinate with logistics and supply chain teams to ensure timely and accurate delivery of goods/services.• Develop and maintain long-term relationships with key clients.
Benefit
- RM3.5K - RM4.5K (Basic salary)
Fixed allowances:
- Meal Allowance: RM300
- Petrol Allowance: RM100
- Milage Allowance: RM400
- Handphone Allowance: RM150
Total fixed monthly allowances: RM950
- Has commission every quarter
<Leaves>
- AL:
■ First 2 years: 14 days
■ 2-5 years: 15 days
■ 5 years and above: 17 days
- ML:
■ First 2 years: 14 days
■ 2-5 years: 18 days
■ 5 years and above: 22 days
<Other>
- EPF/SOCSO provided
- Medical claim: RM800/year
- Company activities: Annual dinner, sports day, movie night, etcUnknownID:57096
5,000 MYR ~ 6,000 MYRUSJ/Subang JayaJob Description
• Deliver software product training sessions to customers• Consult with customers on best practices for their organization’s usage of the software• Responsible for performing customer needs and solution finding sessions• Identify needs for additional features and training that enhance customer success and retention• Speak with power users in the organization and identify opportunities for expansion of account usage• Provide customer feedback and/or requirements to the Sales team• Stay up-to-date and be a subject matter expert on all new features rollouts by the software• Attend all sessions organized for products purposes• Familiarity with SaaS product and ability to employ strategies in online environments• Perform additional duties as assigned
Benefit
RM5K - RM6K
- Hybrid working
- Has incentive & commission
- Bonus: Contractual bonus, Performance bonus
- AL: 14 days
- ML: 22 days
- Performance bonus
- EPF contribution: 13%
- Insurance coverageService Desk Expert (Network - Japanese Speaker, Permanent Position)ID:57010
7,450 MYR ~ 11,450 MYRBangsarJob Description
< Job Summary >We are seeking a skilled and dedicated Network Engineer to join our team. This role is crucial in ensuring the smooth and efficient operation of our store network infrastructure on a 24/7/365 basis.The successful candidate will be responsible for managing, monitoring, and troubleshooting network issues remotely.This position offers a hybrid work model, combining work from home and office flexibility. Excellent interpersonal skills and proficiency in Japanese are essential for effective communication with our Japanese counterparts. Training will be provided to upskill the successful candidate.< Key Responsibilities >• Network Monitoring and Management: Proactively monitor network performance, identify potential issues, and implement preventative measures to ensure high availability and minimal downtime. This includes utilizing network monitoring tools and dashboards.• Troubleshooting and Resolution: Diagnose and resolve network connectivity issues, hardware failures, and software problems remotely .This requires strong analytical and problem-solving skills.• Network Infrastructure Support: Maintain and support the existing network infrastructure, including routers, switches, firewalls, and other network devices. This involves configuration, maintenance, and upgrades.• Security: Contribute to maintaining the security of the network infrastructure by implementing and adhering to security best practices.• Documentation: Maintain accurate and up-to-date documentation of network configurations, processes, and troubleshooting steps.• Collaboration: Work effectively with other regional IT team members and stakeholders to resolve network issues and implement improvements. This includes strong communication with Japanese counterparts.• Project Participation: Assist in network-related projects, including upgrades, expansions, and implementations of new technologies.• Leverage Support : Might required to assist other other support team if needed• Ad hoc & Additional Assignments : Might be assigned additional supporting roles to assist management team.
Benefit
・Basic Salary = RM 6,000 ~ RM 10,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (SPIDM - Japanese Speaker, Renewable Contractual Position)ID:57007
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly organized and detail-oriented SPIDM Analyst to join our team. This role is critical in providing efficient and effective support for our SharePoint and Identity Management (IDM) systems.The successful candidate will manage user requests, level 1 problem solving and liaising with internal and external stakeholders, including Japanese-speaking customers and counterparts.This role requires excellent communication skills, proficiency in using various IT tools, and a strong understanding of incident management processes.< Key Responsibilities >• Request Fulfillment: Receive and process requests from the centralized service desk related to Office 365 accounts, licenses, SharePoint access, and other IDM-related services.• Account and License Management: Manage the creation, modification, and deletion of Office 365 accounts and licenses, ensuring compliance with company policies.• Service Health Monitoring: Monitor the health and performance of SharePoint and IDM systems using monitoring and detection tools; proactively identify and address potential issues.• Incident Management: Utilize incident management tools to track, manage, and resolve inquiries and incidents related to SharePoint and IDM. Maintain accurate records and update incident status regularly.• Escalation and Liaison: Escalate complex issues to the appropriate resolver groups and maintain effective communication with both internal teams and external customers throughout the resolution process.• Communication: Communicate effectively with stakeholders using various methods including bulletin board postings, emails, and phone calls. Provide clear and concise updates on incident status and service disruptions.• Documentation: Maintain accurate and up-to-date documentation of processes, procedures, and knowledge base articles.• Stakeholder Management: Build and maintain positive relationships with internal teams and external customers, particularly Japanese-speaking customers and counterparts.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L1 - JP Speaker, Renewable Contractual Position)ID:57005
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L2 - JP Speaker, Permanent Position)ID:57003
8,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 7,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Solution Architect - Cloud Migration (Azure/AWS)ID:56835
10,000 MYR ~ 15,000 MYRBangsarJob Description
< Job Description >・We are seeking a highly skilled Solution Architect with a deep understanding of both Azure and AWS cloud technologies, along with extensive experience in the FSI (Financial Services Industry). The successful candidate will be responsible for leading the architecture design and implementation of cloud-based solutions for our clients, ensuring that they are delivered on time, on budget, and to the highest quality standards.< Responsibilities >・Design, develop and implement cloud-based solutions using both Azure and AWS cloud technologies, ensuring they meet client requirements and industry best practices.・Lead and guide technical teams in the implementation of cloud solutions, ensuring that they are delivered on time, on budget, and to the highest quality standards.・Collaborate with stakeholders to define and clarify technical requirements and scope of work.・Conduct assessments and provide recommendations for cloud migration strategies and implementation plans.・Perform architecture reviews and assessments of existing client systems and make recommendations for cloud adoption and migration.・Provide technical guidance and support to project teams, ensuring that they are following best practices for cloud implementation.・Ensure that solutions meet security, scalability, performance, and availability requirements.・Develop and maintain documentation, including technical diagrams, architecture plans, and system configurations.
Benefit
・Basic Salary = RM 10,000 ~ RM 15,000
・Bonus: Around 2 months salary
・Cell phone allowance: RM 60 per month
・Medical claim: Maximum RM 3,200 per year
・Annual leave: 14 days
・MC: 14 daysAWS Cloud EngineerID:56832
6,000 MYR ~ 10,000 MYRBangsarJob Description
< Job Description >We are seeking an experienced AWS Cloud Engineer with a strong background in AWS cloud migration and experience in the FSI (Financial Services Industry) sector.The ideal candidate will have at least 4 years of hands-on experience in AWS cloud technologies and a deep understanding of cloud infrastructure and architecture.< Responsibilities >・Work with clients to understand their business requirements and provide AWS cloud-based solutions to meet those requirements.・Lead and manage the design, development, and implementation of AWS cloud solutions for clients in the FSI industry.・Conduct detailed technical assessments of existing systems and applications to determine their cloud readiness and develop migration strategies.・Perform the migration of on-premise infrastructure and applications to AWS cloud environments.・Implement cloud-based security, monitoring, and automation solutions to ensure the security and availability of cloud-based systems and applications.・Develop and maintain technical documentation and knowledge base articles.・Collaborate with cross-functional teams to ensure successful delivery of projects.
Benefit
・Basic Salary = RM 6,000 ~ RM 10,000
・Bonus: Around 2 months salary
・Cell phone allowance: RM 60 per month
・Medical claim: Maximum RM 3,200 per year
・Annual leave: 14 days
・MC: 14 days
