65 Jobs: IT/Telecommunications
Bilingual (English & Japanese) Sales specialist for IT Services & System Integration)ID:58386
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
Job Description<Lead Generation & Prospecting>- Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.- Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.- Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.<Solutions Selling & Technical Understanding>- Develop a strong understanding of our core system integration offerings.- Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.- Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.- Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.<Sales Cycle Management>- Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English)- Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.- Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.<Client Relationship Management>- Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.- Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.- Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.- Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.<Market Intelligence & Strategy>- Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.- Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.<Reporting & Administration>- Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.- Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.- Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.
Benefit
- Employment: Permanent
- Working place: Petaling Jaya, next to Surian MRT
- Medical expense assistance: Company will support up to RM100/monthInside Sales Support ExecutiveID:58309
3,000 MYR ~ 3,500 MYRShah AlamJob Description
1. Sales & Client Engagement:• Build and maintain strong relationships with academic institutions, libraries, and research organizations.2. Training & User Enablement• Perform training needs analysis (TNA)• Provide platform training to professional researchers• Arrange and coordinate either physical or online training with end-users• Lead and facilitate engaging training sessions on the features and benefits of the platforms.• Enhance researchers’ skills and knowledge in using digital academic tools and platforms.• Collect feedback during training sessions to continuously improve user experience and adoption.• Design, develop, and tailor training materials to align with client needs and platform functionalities.3. Market & Industry Awareness• Monitor and stay updated on publishing industry trends, emerging technologies, and academic best practices.• Share insights with the sales and product teams to align strategies with market developments.4. Support & Problem Solving• Address client inquiries, provide solutions, and ensure customer satisfaction during and after training.• Identify challenges during training sessions and proactively develop solutions to enhance effectiveness.
Benefit
- Hybrid working
- Has incentive & commission
- Contractual bonus
- AL: 14 days
- ML: 14 days
- Performance bonus
- EPF contribution: 13%Web and Graphic DesignerID:58303
3,800 MYR ~ 4,500 MYRBandar Sunway/PuchongJob Description
We're looking for a Web & Graphic Designer under Marketing Department who can bring ideas to life and help shape how the world sees our brand.• Design and develop visually appealing and user-friendly websites.• Create engaging graphics for both digital and print media.• Use AI tools to boost creativity, speed, and innovation in design projects.• Turn marketing goals into creative concepts that inspire and engage.• Work closely with the marketing to bring ideas from concept to execution.• Ensure brand consistency while still exploring fresh, bold design directions.
Benefit
- RM3.8K - RM4.5K
<Leaves>
- AL:
■ First 2 years: 14 days
■ 2-5 years: 15 days
■ 5 years and above: 17 days
- ML:
■ First 2 years: 14 days
■ 2-5 years: 18 days
■ 5 years and above: 22 days
<Other>
- EPF/SOCSO provided
- Medical claim: RM800/year
- Company activities: Annual dinner, sports day, movie night, etcSales ExecutiveID:58281
2,800 MYR ~ 3,500 MYRShah AlamJob Description
1. Sales Presentations and Demonstrations: Conducting product or service presentations, demonstrating features and benefits, and addressing customer inquiries to showcase the value proposition.2. Relationship Building: Establishing and nurturing relationships with existing and potential customers, understanding their needs, and providing appropriate solutions.3. Sales Negotiation: Negotiating terms, pricing, and contracts with customers to secure sales and achieve win-win outcomes.4. Closing Deals: Bringing the sales process to a successful conclusion by obtaining customer commitments and completing necessary paperwork or documentation.5. Sales Target Achievement: Meeting or exceeding sales targets and quotas set by the organization, ensuring consistent revenue generation.6. Sales Forecasting and Reporting: Analyzing sales data, tracking performance metrics, and providing regular reports to management regarding sales activities, pipeline status, and forecasts.7. Customer Relationship Management (CRM): Utilizing CRM software to manage customer information, track interactions, and maintain accurate records of sales activities.
Benefit
- RM2.8K - RM3.5K (Basic)
- Allowances: RM400 (during probation), RM800 (upon confirmation of employment)
- Hybrid working
- Has incentive & commission
- Contractual bonus
- AL: 14 days
- ML: 2
- Performance bonus
- EPF contribution: 13%Software Engineer AIID:58218
5,000 MYR ~ 6,000 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Write clean, maintainable, and scalable code in Python to develop, and deploy AI and Machine Learning models, enhancing our cybersecurity products with features like anomaly detection and threat prediction.• Collaborate with the product team to translate requirements into technical specifications for AI-driven functionalities.• Work with large-scale data streams from sources like Kafka, Storm and Flume, applying AI/ML techniques for real-time analysis.• Diagnosing and troubleshooting problem areas.• Follows SCRUM/Agile software development methodologies.• Apply best-practice in software development be it technical or non-technical.
Benefit
<Benefits>
• Contractual bonus: 1 month
• Working attire: casual
• Medical benefits: comprehensive coverage includes spouse and children.
• Fringe benefits: optical, dental, air fare.
• Parking: fully claimable.Software EngineerID:58217
5,000 MYR ~ 7,000 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Develop and maintain software solutions based on product's specifications.• Develop and maintain CI/CD framework to simplify the delivery of software solutions.• Diagnosing and troubleshooting problem areas.• Follows SCRUM/Agile software development methodologies.• Apply best-practice in software development be it technical or non-technical.
Benefit
<Benefits>
- Office Parking Subsidy
- WFH, only Thursday come in Office
- Contractual Bonus: 1 month
- Optical, detal, flight: RM500 per year
- Health Screening: RM200 per year
- Hospitalization: Cover employee, spouse & child.
- Outpatient clinic: Cover employee, spouse & child.
- Group Term Life
- Rider Critical IllnessSoftware Development Manager (System Architect)ID:58078
15,000 MYR ~ 20,000 MYRBangsarJob Description
The Senior Manager, Supply Chain & HR Tech is responsible for overseeing the entire software development lifecycle and managing development teams. This role focuses on ensuring the timely delivery of high-quality software, optimizing team performance, and collaborating cross-functionally to meet business objectives. The ideal candidate possesses a blend of technical expertise, leadershipskills, and strategic thinking to align with the company’s broader direction.Responsibilities:- Lead, mentor, and manage a team of software engineers, including performance management, skills development, and career progression.- Plan, track, and deliver software projects on time, ensuring alignment with product roadmaps and organizational priorities.- Oversee all stages of the SDLC, including requirements gathering, design, coding, testing, deployment, and maintenance.- Provide architectural and design guidance to teams, ensuring software scalability, reliability, and performance.- Work closely with product managers, UX/UI designers, and other stakeholders to align technical efforts with business goals.- Continuously assess and improve software development processes, tools, and methodologies (e.g., Agile, Scrum, CI/CD) to enhance efficiency.- Ensure the team follows best practices in code reviews, testing, and software quality standards to deliver defect-free software.- Manage project budgets, resources, and timelines, optimizing for cost efficiency and productivity.- Identify technical risks early in the development cycle and implement mitigation strategies.- Drive innovation and stay abreast of new technologies, tools, and industry trends, ensuring the team adopts the latest practices where appropriate.- Work with IT operations, DevOps, and other departments to ensure smooth software releases and integrations.
Benefit
- Parking and public transport claimable
- Total flexi benefits entitlement is RM3,100 per annum.
> During the probation period, employees are allowed to utilize up to RM900, which can be claimed specifically for:
- Car Parking
- Public Transport
- Medical Expenses
> Upon confirmation, the full flexi benefit of RM3,100 (pro-rated) becomes available, allowing claims to be made under the broader scope of eligible categories.
- Yearly bonus (based on company performance)
- Annual Leave:
> Less than 3 years of service : 14 days
> 3-5 years : 16 days
> More than 5 years: 18 days
* during probation period, employee can only apply leave after 1 month of service. Every month is entitled for 1 day leave, total accumulated to 6 days. The entitlement will be prorated when you leave the company..
- Sick leave: 14 daysApplication Support AnalystID:58208
3,500 MYR ~ 8,000 MYRSeputeh, BangsarJob Description
【Job Summary】The Application Support Analyst is responsible for providing timely and effective technical support related to the company’s applications, APIs, and reporting systems. This role requires strong problem-solving abilities, basic technical knowledge of .NET, C#, SQL Query and good communication skills to troubleshoot issues and support customers. The analyst will ensure that support tickets are resolved effectively to meet expected service level and maintain system reliability.【Key Responsibilities】1. Provide L2 technical assistance and resolve customer support tickets and technical inquiries. 2. Troubleshoot, debug, and resolve issues related to company applications, APIs, and .NET/C# systems. 3. Use tools like Postman to test APIs and analyse response codes and logs to identify root causes. 4. Experience with JSON/XML data formats 5. Experience with REST API understanding and troubleshooting 6. Communicate effectively with internal teams and external clients to ensure timely updates and resolution. 7. Validate report data, ensuring consistency between provider systems and internal databases. 8. Accept and perform tasks, responsibilities, or new assignments delegated by superiors, including expanded roles or cross-functional duties, as aligned with company objectives.
Benefit
- Fully work from home
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusSolution Architect (Japanese Speaker)ID:58126
12,000 MYR ~ 15,000 MYRPutrajaya/Cyberjaya, Bandar Tun Razak, Bandar Sunway/PuchongJob Description
SummaryThe primary responsibility of the Solution Architect (Japanese-speaking) is to consult with the client and work with internal teams to create strategies, transformational designs and the architectural vision for more complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of IT Infrastructure, Cloud and Security related components.Roles and Responsibilities:• Contributes to the development of complex solution architectures in specific business, infrastructure or functional areas.• Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.• Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.• Accountable for understanding client requirements, collecting data, delivering analysis and problem resolution.• Monitors the external environment to gather intelligence on emerging technologies.• Creates reports and technology roadmaps and shares knowledge and insights with others.• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).• Reviews, verifies and improves own designs against specifications.• Makes recommendations for the development of new go to market services and contributes knowledge on relevant verticals.• Operate across both the technical levels within the enterprise architecture and the value chain to develop holistic and integrated solutions.
Benefit
- Annual leave: 15 days
- Medical leave:14 days
- Insurance coverage:
Outpatient: Reimbursement of outpatient medical expenses from panel hospitals/clinics (Employee & dependents)
- Group Hospital & Surgical Insurance (Hospitalisation, Surgical treatment and expenses): RM100,000 (Employee & dependents)
- Group Term Life Insurance: RM100,000 (Employee only)
- Group Personal Accident Insurance: RM150,000 (Employee only)
- Dental: RM750 per annum (reimbursable)
- Health Screening:
Reimbursable of annual health check-ups based on age limit
- Wellness: RM 550 per annum (reimbursable) for wellness benefitsBilingual (English + Japanese) Level 1 Customer Service Support (Non-Technical Helpdesk)ID:58121
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/month
