45 Jobs for IT/Telecommunications found
SIEM Engineer ID:50113
8,000 MYR ~ 12,000 MYRKota Damansara/Petaling JayaJob Description
Responsibilities:
• Act as dedicated engineer for Security Information & Event Management (SIEM).
• Perform user requirement study, site survey, planning and design.
• Responsible for network and security project assessment, planning, design, installation, configuration, trouble shooting, commissioning, support and maintenance.
• Document system configuration and prepare technical documentation.
• Manage and provide solution to the reported support cases and technical issues, trouble shoot, debug and enhancement.Benefit
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Cyber Security Consultant ID:50112
8,000 MYR ~ 12,000 MYRKota Damansara/Petaling JayaJob Description
• Deliver Information Security related consultancy across a wide range of technology issues such as Security Information & Event Management (SIEM), Security Operation Centre (SOC) solutions.
• Involve in POC planning, preparation, installation, configuration and testing.
• Generate business proposal.
• Conduct sales presentation.Benefit
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Security AnalystID:50084
5,000 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Description
- Routine monitoring and analyst of malware and network attack
- Responsible for network, endpoints and email security
- Perform regular Security Assessment
- Threat Hunting and SIEMS analyst
- Firewall Monitoring
- Policy and Process Review
- Proof of Concept for Cyberark, FireEye Helix, Cortex XDR
- RFI Questionnaire Input and Reviewer (Audit)
- Quarterly License reviewerBenefit
- Medical Claims
- Staff Insurance: Covered
- Yearly Spectacle / Dental Allowance:MYR300
- Annual Leave: 14 days per annum.【日系大手】デジタルマーケティングプランナーID:50082
9,000 MYR ~ 12,000 MYRPuduJob Description
＜＜企業情報＞＞
当社は、東京本社のほか世界各地に拠点を持ちグローバル展開している企業です。
今回はグローバルデジタルマーケティングサービス部門のビジネス拡大に伴う増員のため、デジタルマーケティングプランナーを新たに募集致します。
デジタルマーケティング提案 / プロジェクトセットアップ / レポート作成 等
デジタルマーケティング系の業務がメインのチームで、Google・Facebook・Instagram・Youtube・Twitterなどに代表されるデジタルプラットフォームを使ったマーケティング提案及びその執行、分析などを行っております。
＜＜業務内容＞＞
- 主に日系クライアントからの各種プロジェクトの管理（取引社数は20数社、50案件前後。）
- 要件ヒアリング・方針設定・チームへの指示・スケジュール管理・進捗/パフォーマンス管理など
- プロジェクトは主にソーシャルメディア管理・パフォーマンス広告管理・ウェブサイト
- クライアントコミュニケーション及び内部メンバーとのコミュニケーション
- プロジェクト報告及び改善
★本ポジションの魅力★
・重要なポジションひとつなので、やりがいがあります！
・日系大手BPO企業なのでキャリアアップにも繋がる
・フルリモートワークBenefit
＜＜就労条件＞＞
■雇用形態：正社員
■試用期間：６ヶ月
■勤務時間：09:00-18:00（通常月～金）
*プロジェクト対応で、土日出勤もシフトに応じて発生します。
その場合、平日どこかがお休みとなります。
*業務状況によっては一時的に業務時間変更をお願いする可能性もあります。
■休日：マレーシア暦通り法律に準じますが、祝日もプロジェクト次第で出勤扱いになることもあります。
■有休：12日（初年度）
■メディカルリーブ（MC）：年14日
■給与：RM9,000～RM12,000
■就労ビザサポート有
■片道航空券、隔離費用は要相談。
■医療補助あり
Medical Coverage: RM100 monthly and for employee only
Dental Coverage: RM200 yearly and for employee only
*No Medical card
Hospitalization Leave: 60 days inclusive of the sick leave Compassionate Leave: 3 daysContent Management Executive / Web Director ID:50079
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
<Role in Media Website> estimate: >60% of total workload
- To perform editorial and proofreading of new web contents submitted by copywriters (10-20 articles/week)
- To recruit and manage freelance copywriters (team of 10 or more)
- To carry out quality assurance checks on content
- To survey and compile weekly market trends and shortlist new content topics for copywriters
- To work with web development team and web consultants to obtain optimized template/format for copywriting
- To work with web development team and web consultants to optimize SEO rankings and increase web traffic
- To work with paying clients to publish their contents/advertorials and provide analytic reports
- To work with sales team to manage paying clients accounts
- To report all technical problems and security concerns to IT support staff
<Role in Web Development> estimate: <40% of total workload
- To work with the sales team in the proposal, execution and maintenance of website development projects
- To assume the role of Project Manager in website development projects by working with our outsource web development partners and clients to ensure that projects are delivered on time and fulfilling client requirements based on pre-defined scope
- To perform quality assurance checks on the output from web development partners
- To work with web development partners to update and compile documentations (i.e. wireframes, timeline, web contents, operation manual, handover documents etc)Benefit
- Mobile phone provided
- Laptop provided
- Parking claimable
- All business expenses claimable (mileage = RM 0.80 / km)
- Meal allowance provided in any outstation business trip
- Annual Leave: 12 days
- MC: 14 days
- Maternity Leave
- Paternity Leave
- Compassionate Leave
- Anniversary Leave
- Medical benefits : claim according to receipt (with monthly / annual cap)
- Yearly travel to Japan for annual dinner meet (varies depending on company achievement and budget)
- Special achievement incentivesProject Manager, Disaster Recovery Center (DRC)ID:50037
7,500 MYR ~ 15,000 MYRBangsarJob Description
• Risk Management - identify and document areas of risk related to IT Disaster Recovery.
• Disaster Recovery SME - act as the SME that can provide best practices, guidance and recommendations for remediation of identified DR risks. Support development of DR capabilities for new product and services in the on-premise environments as well as in cloud.
• Communication - an influencer and a communicator. Act as a primary interface between technical and business teams throughout the entire Disaster Recovery Management process
• Documentation - work with business units and product teams to assist in completing Disaster Recovery Plans and other associated documentation
• Governance - update and maintain disaster recovery standards, templates, documents, and policies
• Exercises - assist with management, execution, and documentation of disaster recovery exercises
• Compliance - Work with the IT Compliance team to respond to client RFQs and audit requests
• Training and Awareness – create and maintain training and awareness programs, presentations, and materials
• Administration - Assist in management and maintenance of the enterprise resilience softwareBenefit
- Medical Card, hospitalization, panel clinic
Sales Executive ID:49984
5,000 MYR ~ 6,000 MYRKL SentralJob Description
Responsibilities:
• Establish sales objectives by forecasting and developing sales quotas for assigned sectors/regions/territories; projecting expected sales volume and profit
• Implement national/regional sales programs by developing field sales action plans
• Plan to ensure achievement of divisional and personal sale target, aligning with company sales policies and strategies
• Meet with customers to discuss and response to their evolving needs, requirement and feedback.
• Generate and sustain good customer relationship and ensure customer highest satisfaction
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily/weekly report of field sales success and communicate to Sale Director
• Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts
• Prepare reporting as neededBenefit
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【日系大手IT企業・複数名採用】ITサービスデスクエージェントID:49969
6,000 MYR ~ 9,000 MYRBangsarJob Description
＜企業情報＞
当社は、日系IT大手企業として日本本社のパッケージ開発エンジニアと連携し、”Made in
Japan”のERPをはじめとしたソリューションをASEAN域内で販売・サポートしております。 マ
レーシア拠点は、アプリケーション・ビジネスの東南アジア・ハブ機能を担っており、今回は新規プ
ロジェクト受注に伴いITサービスデスクのエキスパート職を募集いたします。
<ポジション概要>
Service Desk Expertsは、システム・製品をつかっていただくエンドユーザーからの問い合わせに、迅速で専門的に対応し、セカンドラインでのインシデント解決をしていただきます。
<主な業務>
・確立されたプロセスに従い、検証、妥当性確認、および拡張機能を変更管理するなどし、問題を解決し、サービスの向上・開発に従事。
・エージェントからのエスカレーションに対応。
・統計レポートと分析を通じてパフォーマンスをモニタリング。
・プロジェクトマネージャーの指導の下で、自分の責任範囲内でサービス提供要件を満たすための技術設計を実装
・顧客の組織との協力関係を確立。
・より複雑な問題（新規および既知の両方）を診断および解決するために必要な情報、証拠、およびデータを取得し、必要に応じてエスカレーション。
・問題を解決し、サービスを維持および強化するために、タイムリーに分析およびレポートの作成を行う。
・チームのメンバーの指導、トレーニング
・顧客のビジネスの要件、契約の範囲を理解し、問題がサービスの提供にどのように影響するかを認識し、追加のビジネスチャンスを探り、チームマネージャーおよびその他の関係者に報告。
・不断の学習を続け、サービスの向上に努める。Benefit
給与：RM6000～9000（言語アロワンス、シフトアロワンス含む）
雇用形態：最初一年は契約社員としての雇用、その後VISAの期限に基づいた正社員雇用可能（パフォーマンスに応じる）
業務形態：時期によって在宅可能
就業時間：24/7のうちのシフトタイム制、シフトによって 週に2/3日休み。 （割り当てられたプロジェクトに基づく）
保険：会社負担加入あり
残業代支給：あり
渡航費補助：フライト代は自己負担、隔離費用会社負担
■その他福利厚生
・業務外でのアクティビティなどへの参加が可能（Virtual Yoga、FB Photo Shooting Competition (gardening, cycling)）IT Service Desk Agent (Korean Native)ID:49970
6,000 MYR ~ 9,000 MYRBangsarJob Description
<Role Purpose>
Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.
<Key Accountabilities>
- To provide a single point of contact for users.
- Deals with management of both routine and non-routine incidents and requests.
- Provision of first line support for incidents.
- Takes ownership for listening to and understanding basic customer problems.
- Asking relevant questions to resolve typically known problems within required timescales.
- Knows when problems are ‘beyond them’ and escalates so they can be resolved.
<Key Performance Indicators>
- Feedback from Customers, Service Delivery Management, Team etc.
- Technical Assessments (where applicable)
- Proven track record of problem resolutions.
- Evidence of sharing and re-use of knowledge.
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/ enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
- Percentage of customer problems resolved within required timescales.
- Improved first time/line fix.
- Correct application of severity, impact and priority.
- Up to date personal learning plan available.Benefit
- Flight ticket claimable
- Initial quarantine fee claimable
- Language Allowance = RM 1,200
- Shift allowance = RM 250
- Medical insurance
- Outpatient claims of RM750 for contract staff.
- OT rate per hour is fixed for all the employees = RM 15 / hourIT Service Desk Agent (Korean Speaker)ID:49967
3,500 MYR ~ 6,000 MYRBangsarJob Description
<Role Purpose>
Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.
<Key Accountabilities>
- To provide a single point of contact for users.
- Deals with management of both routine and non-routine incidents and requests.
- Provision of first line support for incidents.
- Takes ownership for listening to and understanding basic customer problems.
- Asking relevant questions to resolve typically known problems within required timescales.
- Knows when problems are ‘beyond them’ and escalates so they can be resolved.
<Key Performance Indicators>
- Feedback from Customers, Service Delivery Management, Team etc.
- Technical Assessments (where applicable)
- Proven track record of problem resolutions.
- Evidence of sharing and re-use of knowledge.
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/ enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
- Percentage of customer problems resolved within required timescales.
- Improved first time/line fix.
- Correct application of severity, impact and priority.
- Up to date personal learning plan available.Benefit
Salary: RM 3,500 ~ 6,000
* 12 months contract basis
* Conversion to permanent (based on performance)
* Working hour vary upon project assignment
* Project Operations Hour: 24/ 7 | 2 / 3 Days off a week. (Based on assigned project)
- Language Allowance = RM 1,200
- Shift allowance = RM 250
- Medical insurance
- Outpatient claims of RM750 for contract staff.
- OT rate per hour is fixed for all the employees = RM 15 / hour
