2 Jobs for Call Center found
B2B Sales for Digital Marketing English speaker【KL sentral】ID:57969
5,000 MYR ~ 5,000 MYRKL SentralJob Description
As a Sales Associate, you will help businesses grow by recommending digital advertising solutions that match their goals. You’ll contact clients, understand their needs, and suggest the right products to boost their success. This is a consultative sales role that requires strong communication skills and a proactive approach. You will be supporting clients in either the SEA or ANZ market, depending on your assignment.• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a dailybasis, identifying sales opportunities and providing these businesses with the best solution for theirbusiness goal.• Improve client’s experience by driving optimal and appropriate product adoption• When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growingrevenue.• When within scope and area of knowledge, provide pre and post-sales assistance for all applicableproducts.• Become an expert on all advertising solutions.• Ability to identify trends and solve problems.• Providing vital product insights & feedbacks, from their own experience using the products and sharingthe feedback from the Advertisers.• Champion and produce success stories for Advertisers who have had success in growing their business byusing the products.• Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
Benefit
・RM 5,000 Basic Salary
・Sales KPI bonus
-Other benefits disclose during interview-[Customer Service]E-Commerce E-KYC & Fraud for Mandarin Speaker[KL sentral]ID:57876
4,500 MYR ~ 5,100 MYRKL SentralJob Description
Key Responsibilities:E-KYC is a process conducted for Chinese-speaking sellers who are registered on Global hugeE-Commerce.•Conduct thorough KYC checks and monitor customer activities to identify potential fraud.•Implement and maintain effective fraud detection and prevention strategies.•Analyze transaction patterns and investigate suspicious activities.•Collaborate with cross-functional teams to ensure compliance with internal and external policies.•Stay updated on industry trends, regulatory changes, and security measures.•Prepare detailed reports on fraud cases and KYC compliance.•Provide support and training to team members on fraud prevention strategies.•Respond to customer inquiries via phone, email, and chat in a timely and professional manner•Resolve customer issues efficiently and effectively while maintaining a high standard of service.•Identify and escalate complex issues to the appropriate department for resolution.•Maintain detailed records of customer interactions and transactions.•Collaborate with team members to improve customer service processes.•Stay updated with product knowledge to provide accurate information to customers.Contribute to team meetings and training sessions to enhance service delivery.
Benefit
Basic Salary : RM4500
KPI allowance: up to RM300
Night shift allowance: up to RM 300
-Other benefits disclose during interview-
