2 Jobs: Call Center
Customer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveSEO SpecialistID:58491
5,250 MYR ~ 8,250 MYRCheras (KL), Cheras (Selangor)Job Description
1. SEO Strategy Development:- Conduct keyword research to identify high-value target keywords for on-page and off-page optimization.- Develop and implement SEO strategies to increase organic search visibility and drive high-quality traffic to the website.- Collaborate with content and marketing teams to create SEO-optimized content that aligns with business goals.2. On-Page Optimization:- Optimize website content, metadata, images, and internal linking to improve rankings.- Conduct SEO audits to identify technical issues, content gaps, and improvement areas.- Ensure that content and structure adhere to SEO best practices, such as keyword density, alt tags, headings, and URL structures.3. Off-Page Optimization:- Build and maintain a strong backlink profile to improve domain authority.- Monitor and engage in link-building opportunities, guest posting, and outreach efforts.4. Analytics and Reporting:- Use tools like Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, or similar to monitor website performance.- Create and present reports that highlight key SEO metrics, including organic traffic, rankings, bounce rate, and conversions.- Track KPIs and adjust SEO strategies based on performance insights.
Benefit
- Allowance RM250/month
- Dental and Optical claim (upon confirmation)
- Company Insurance
- Sport Membership
- Medical Coverage
- AL 14 days
- Medical Leave 14 days
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave
- 13 months bonus and performance bonus
