Overview

• Salary

  4,500 MYR ~ 5,500 MYR

• Industry

  Retail, Manufacturing(Machinery), Manufacturing(Food)

• Job Description

  ■ JOB PURPOSE
  The Sales Executive is responsible for supporting the Company's business objectives through the promotion and sale of baking ingredients, bakery equipment, and related products.
  The Sales Executive is expected to develop and maintain strong customer relationships, identify new business opportunities, achieve assigned sales targets, and uphold the Company's professional standards in all customer interactions.
  
  ■ KEY RESPONSIBILITIES
  1. Manage and develop existing customer accounts to ensure continued business growth and customer satisfaction.
  2. Identify, pursue, and secure new business opportunities in line with the Company's sales and growth objectives.
  3. Establish and maintain professional relationships with customers, business partners, and other stakeholders.
  4. Understand customer requirements and recommend appropriate products and solutions to meet their business needs.
  5. Prepare quotations, proposals, and related sales documentation in a timely and accurate manner.
  6. Follow up on enquiries, quotations, orders, and business opportunities to maximize sales conversion.
  7. Coordinate with internal departments to ensure efficient order processing, product delivery, and customer support.
  8. Monitor market trends, customer requirements, competitor activities, and industry developments, and provide relevant feedback to management.
  9. Organizing sales visit, responsible for payment collection.
  10. Well understanding on products, demonstration and presenting products to customers.
  11. To coordinate with suppliers, technicians, and customers to resolve technical or product-related issues.
  12. To support product trials, demonstrations, and application testing with customers.
  13. To monitor customer usage, feedback, and future requirements in order to develop new business opportunities.
  14. Address customer concerns and coordinate with the relevant departments to ensure effective resolution of issues and complaints.
  15. Prepare and submit sales reports, forecasts, and other documentation as required by management.
  16. Maintain accurate and up-to-date customer information, sales records, and business data.
  17. Ensure compliance with all Company policies, procedures, standards, and applicable regulations.
  18. Safeguard confidential business information and maintain professionalism in all business dealings.
  19. Perform any other duties and responsibilities as may be assigned by the Company from time to time in accordance with business requirements.
  
  ■ PERFORMANCE MEASURES
  Performance shall be assessed based on, but not limited to, the following criteria:
  a. Achievement of sales targets and business objectives.
  b. Development of new customers and business opportunities.
  c. Growth and retention of existing customer accounts.
  d. Quality of customer service and relationship management.
  e. Accuracy, completeness, and timeliness of reports and documentation.
  f. Compliance with Company policies, procedures, and standards.
  g. Cooperation and teamwork with colleagues and other departments.