Overview
Salary
4,000 MYR ~ 7,000 MYR
Industry
Hospitality/Tourism & Leisure
Job Description
- Act as the primary point of contact for clients regarding travel planning, bookings, and itinerary coordination
- Coordinate domestic and international travel arrangements including flights, accommodations, ground transportation, and activities
- Customize travel itineraries based on client preferences, budgets, and schedules
- Communicate with airlines, hotels, tour operators, and other vendors to secure reservations and confirm availability
- Manage booking systems and ensure all travel details are accurately recorded and updated
- Prepare and distribute travel documents such as itineraries, vouchers, tickets, and confirmations
- Monitor travel schedules and proactively handle changes, cancellations, or disruptions
- Respond promptly to client inquiries and provide support before, during, and after travel
- Collaborate with internal teams to ensure smooth handovers and consistent service quality
- Ensure compliance with travel policies, visa requirements, and industry regulations
- Handle billing coordination, invoicing support, and basic cost tracking where required
- Maintain strong relationships with suppliers and negotiate solutions when issues arise
- Stay up to date on destination information, travel advisories, and industry trends
Qualifications
Requirement
【Must】
- Bachelor’s Degree, Diploma or SPM in any field
- Having 1 year experience of Customer SupportEnglish Level
-
Other Language
English
Additional Information
Benefit
- EPF, SOCSO, EIS provided
- Bonus(Depends on the Performance)
- Salary Increment
- AL:14 days
- MC:14 days
- Company Mobile Phone Provided
- Medical Allowance(RM600 per year)
- Insurance(Group Personal Accident, Group Hospital & Surgical & Group Term Life)
- We have two company cars for work purposes onlyWorking Hour
09:00 ~ 18:00
Holiday
Sat, Sun, Public Holiday
Job Function
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