Overview

• Salary

  4,000 MYR ~ 6,000 MYR

• Industry

  -

• Job Description

  • Handle customer inquiries, complaints, and follow-ups via email, phone, or other channels in a professional manner.
  • Process sales orders, prepare quotations, and coordinate with production, planning, and logistics teams to ensure on-time delivery.
  • Monitor order status and provide regular updates to customers regarding production progress and shipment schedules.
  • Maintain accurate records of customer orders, contracts, and related documents; prepare reports when required.
  • Work closely with internal departments (Production, Quality, Sales) to resolve customer issues such as delays, quality concerns, or shortages.
  • Build and maintain good relationships with customers to support long-term business growth.