Overview

• Salary

  3,000 MYR ~ 5,000 MYR

• Industry

  Trading Firm

• Job Description

  [Summary]
  Provide administrative and operational support to the sales team by coordinating sales activities, managing customer communications, and maintaining sales records. Assist in reporting, data analysis, and cross-functional coordination to ensure smooth sales operations and customer satisfaction.
  
  [Job Responsibilities]
  * Maintain and manage sales-related documents and records.
  * Update and maintain customer sales records and databases.
  * Handle sales-related correspondence, including emails, phone calls, and customer inquiries.
  * Support the sales cycle from lead generation through order processing and payment collection.
  * Monitor sales progress and identify potential issues or bottlenecks.
  * Coordinate with internal departments and external service providers to ensure smooth business operations.
  * Respond to customer inquiries and provide accurate product and service information.
  * Handle customer complaints and assist in resolving issues in a timely manner.
  * Prepare and maintain sales reports, dashboards, and related documentation.
  * Analyze sales and business data and provide insights to support the Business Development team.
  * Perform general administrative and operational support duties as assigned.