Overview

• Salary

  4,000 MYR ~ 6,000 MYR

• Industry

  Medical & Healthcare

• Job Description

  • Oversee daily operations, ensuring smooth and efficient clinic activities.
  • Ensure compliance with local healthcare regulations, TCM protocols, and company standards.
  • Manage branch inventory, including herbal products, acupuncture needles, and other supplies.
  • Monitor clinic cleanliness, patient safety, and equipment maintenance.
  • Lead, motivate, and supervise a team of healthcare professionals, including licensed practitioners, support staff, and administrative personnel.
  • Recruit, hire, and train staff in accordance with company policies and TCM best practices.
  • Conduct regular performance evaluations, provide feedback, and implement professional development opportunities.
  • Foster a collaborative and positive work environment.
  • Ensure a high level of customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly.
  • Oversee customer consultations, treatment plans, and follow-ups, ensuring TCM practitioners are providing safe, effective, and appropriate care.
  • Assist in promoting customer education about TCM practices, therapies, and health management.
  • Drive revenue growth by overseeing clinic sales goals and service offerings.
  • Monitor financial performance, track KPIs, and manage budgets for clinic operations.
  • Ensure all healthcare practices and treatments are compliant with the relevant medical standards and regulations.
  • Conduct regular audits and assessments of the clinic’s operations to ensure quality standards are met.
  • Ensure proper documentation of patient records and medical histories in accordance with privacy laws.