Sales Coordinator ID:59331

3,500 MYR ~ 4,000 MYRUSJ/Subang Jayaabout 11 hours ago

Overview

  • Salary

    3,500 MYR ~ 4,000 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors), Manufacturing(Other)

  • Job Description

    A Sales Coordinator supports the sales team by managing administrative tasks, preparing quotations, processing orders, and coordinating communication between customers, the principal, the sales department, and other internal departments. The role ensures smooth execution of sales operations, timely delivery, and excellent customer satisfaction while maintaining accurate records and reports to support business growth.

    Job Responsibilities
    1. Sales Administration
    ● Prepare quotations, proposals, and sales orders based on customer inquiries.
    ● Process purchase orders, invoices, and delivery documentation accurately and promptly.
    ● Maintain and update customer databases, price lists, and sales records.
    ● Track and follow up on pending orders, payments, and deliveries.

    2. Customer Service & Communication
    ● Act as the point of contact between principal and the sales team.
    ● Handle sales team pricing inquiries and feedback professionally.
    ● Coordinate with logistics, finance, and sales teams to ensure timely delivery and issue resolution.

    3. Sales Coordination & Support
    ● Support sales representatives by timely pricing quotation preparation.
    ● Prepare and submit price discount requests (PDR) to principals with strategic justification and proper analysis to support competitive pricing while maintaining optimal profit margins for the company.
    ● Assist in monitoring sales performance and preparing monthly or quarterly sales reports.

    4. Reporting & Documentation
    ● Maintain accurate and organized records of sales transactions and correspondence.
    ● Generate regular sales summaries and forecasts for management review.
    ● Ensure all dealings and activities are carried out in full compliance with company policies, procedures, and relevant regulations.

    5. Team Collaboration
    ● Liaise with marketing and operations teams to support campaigns, exhibitions, or product launches.
    ● Assist in developing and implementing sales support systems or processes for better efficiency.

Qualifications

  • Requirement

    【Must】
    - Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field. SPM holder with solid working experience is welcome.
    - Min 1–3 years of experience in a sales support or coordination or inside sales role, preferably oil and gas, engineering, components industry.
    - Good command of English; proficiency in additional languages is a plus.

    Job Competencies
    A. Core Competencies
    ● Communication Skills: Excellent written and verbal communication to handle clients and internal teams effectively.
    ● Customer Orientation: Strong focus on understanding and fulfilling customer needs.
    ● Attention to Detail: Accuracy in data entry, documentation, and report preparation.
    ● Organization & Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.

    B. Technical Competencies
    ● Proficiency in Google Workspace (docx, sheets, slides) and/or CRM systems (e.g., Salesforce).
    ● Familiarity with order processing systems, ERP software, or inventory management tools.
    ● Understanding of basic sales, pricing, and quotation processes.

    C. Behavioral Competencies
    ● Teamwork: Works collaboratively with other departments to ensure smooth operations.
    ● Problem-Solving: Able to identify issues, analyze information, and propose effective solutions.
    ● Adaptability: Comfortable working under pressure or handling last-minute changes.
    ● Professionalism: Maintains a positive and service-oriented attitude toward clients and colleagues.

  • English Level

    -

  • Other Language

    Malay, Mandarin, English

Additional Information