Overview

• Salary

  3,500 MYR ~ 5,000 MYR

• Industry

  Manufacturing(Chemicals/Materials), Manufacturing(Other)

• Job Description

  • Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery
  • Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction
  • Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction
  • Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection
  • Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues
  • Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers
  • Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings
  • Market planning, analysis, and business development