Job Description
Job Description<Lead Generation & Prospecting>- Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.- Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.- Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.<Solutions Selling & Technical Understanding>- Develop a strong understanding of our core system integration offerings.- Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.- Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.- Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.<Sales Cycle Management>- Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English)- Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.- Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.<Client Relationship Management>- Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.- Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.- Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.- Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.<Market Intelligence & Strategy>- Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.- Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.<Reporting & Administration>- Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.- Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.- Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.