Overview

• Salary

  3,500 MYR ~ 5,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Pharmaceutical/Medical Equipment)

• Job Description

  Responsibility:
  - Receive and process customer orders, upload forecasts into IFS, and coordinate with the Planner to review order feasibility based on capacity and material availability.
  - Communicate regularly with customers to arrange and update delivery schedules, including consignment parts and forecast alignment.
  - Analyse customer forecast trends to develop realistic and achievable production plans that align with capacity and material availability.
  - Monitor production schedules and material plans to ensure timely material arrival and smooth production flow.
  - Proactively manage on-hold, quarantine, or slow-moving inventory to minimize excess stock and improve turnover.
  - Collaborate with the shipping team to ensure timely execution of deliveries and meet OTD (On-Time Delivery) targets.
  - Maintain accurate item planning attributes in the system to ensure data integrity.
  - Serve as the point of contact for order and supply-related communication with customers and internal teams.
  - Work closely with production to prioritize job orders in alignment with customer requirements and build plans.
  - Monitor customer orders, flag potential delays, and escalate to superiors as necessary.
  - Maintain strong customer relationships to ensure consistent and positive customer experience.
  - Conduct monthly account reconciliations and follow up on customer payments.
  - Perform other duties as assigned by superior.
  - Ensure compliance with RBA and Supplier Code of Conduct requirements.