Workspace Management Consultant - APACID:54203

10,000 MYR ~ 12,000 MYRShah AlamOver 3 months ago


  • Salary

    10,000 MYR ~ 12,000 MYR

  • Industry

    IT/Telecommunications, Publishing/Printing/Advertising/Broadcasting

  • Job Description

    This role is to drive growth of Workspace Management [RICOH Spaces] in APAC. As a Workspace Management consultant, you will help grow and drive sales for Workspace Management [RICOH Spaces] solutions across APAC, delivering transformation outcomes and experiences for new and existing customers.
    You will be responsible for working closely with Operating Countries, and their key stakeholders in identifying opportunities, positioning, advocating, and demonstrating the solution, with the objective of securing business for Workspace Management [RICOH Spaces].

    Key Responsibilities
    The aspect of the role, your responsibilities will include:
     Business Development
    o Main point of contact for all APAC Operating countries and Global Services Teams, supporting Workspace Management [RICOH Spaces] opportunities
    o Plan approaches and pitches for targeted customer segments through positive engagement with the Operating Countries and Global Services sales teams.
    o Qualify opportunities, manage the preparation of quotes and related documentation to support the Operating Countries progress through the sales cycle.
    o Identify and understand customer business issues, use cases, and proactively provide solutions that are mutually beneficial to Ricoh and the client
    o Develop proposals with the operating countries that are focused on client's needs.
    o Develop and maintain a strong sales pipeline with the Operating countries, by working with active Ricoh customers, prospecting potential new customers, Audio-Visual consultants, Office Fit out and designers, facility management, and Strategic partners to cultivate new business opportunities and new business wins.
    o Forecast sales, maintain pipeline activity, and complete key reporting for the APAC and European Teams.

     Customer and market engagement
    o Research and develop plans for growth, to position Ricoh as a leading Workspace Management provider in the industry.
    o Build key relationships with the key vendors that support Workspace Management around product offerings, enablement, and account planning
    o Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    o Support the training, development, alignment, and selling strategies for the sales teams.
    o Support sales team with major bids and customer presentations and demonstrations
    o Strong brand ambassador for Workspace Management, leading customer, internal and external engagements

     Collaboration
    o Work with the Ricoh Spaces team in APAC and Ricoh Europe to maintain technical knowledge, share activities and customer feedback.
    o Work with the Operating countries sales teams and Ricoh Global Services Teams to consult with clients and on industry trends and
    understand the best practices related to Workplace Management
    o Work with Marketing to develop new content that is relevant and resonates with customer and in line with current trends.
    o Work with Vendors to develop leads that deliver a growing pipeline of new business
    o Operate and work collaboratively with Operating Countries including the Sales teams, marketing and operations
    o Maintain solid knowledge and business trends that effect of the industry

    Your Key Relationships
    Your role requires interaction with the following stakeholders:
     Customers
     Suppliers, Distributors and Partners
     Industry analysts
     Consultants
    Ricoh Staff:
     Sales and Sales Management teams in each Opco and Global Service team
     RICOH Spaces Team (RDx) in Europe
     APAC Presales
     Various team members in other regions (RICOH Europe, Latin America, and North America
     Product Management
     GTM Enablement
     Portfolio & Product Managers
     Market Activation Team


  • Requirement

    The suitable candidate will possess the following Experience, Knowledge, Skills and Qualifications:

     5+ Year’s selling Audio Visual Solutions, Workspace Management, Unified Communications, and technology sales with business development experience

     Strong professional network
     Strong awareness of Audio-Visual and Workspace market in order to understand and assess the business viability of service offerings.
     Successful sales targets achievements and strong desire to over-achieve revenue goals
     Track record of business/account plan development and execution
     Experience in handling both business and technical decision makers in customer organisations
     Strong sales skills including business justification, negotiation and closing
     Proven sales pipeline management skills and cadence
     Transparency and assertiveness during sales process coordination
     Excellent oral and written communication skills
     Strong time management and organisational skills
     Ability to work well in a team environment
     Excellent customer service and presentation skills
     Excellent attention to detail

  • English Level


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