This job is closed

Field service engineer (Semiconductor / KL)ID:51043

4,000 MYR ~ 6,000 MYROther Selangor District
  • Job Function

    Sales(Corporate)

  • Industry

    Trading Firm

  • Job Description

    -Responsible for Service support equipment in semiconductor backend market
    *Installation/Modification/troubleshooting/parts replacement/provide trainings
    *Basically, work at customer site

    Details
    - Undertake full commission activities including installation, setup, configuration, software deployment, testing, customer commissioning, on site Buyoff until completion of Site Acceptance by customer
    - Close communication with customer, identify customer’s needs and initiate sales opportunities to increase service revenue.
    - Reporting all service activities in approved Service Management Systems and meet key performance indicators
    - Perform corrective maintenance on machines belong to customers; Perform preventive maintenance on schedule.
    - Perform service and recondition faulty equipment after repair; Perform pre-installation test, installation and commissioning of machines at customers’ sites.
    - Provide timely and proper report to customers after completion of a service call; Execute task assigned within response time; Check, track and monitor unclosed call till completion.
    - Provide professional and excellent service to customers and at times to fellow engineers when required; Maintain cordial relationships with customers, peer,s and fellow staff.
    - Facilitate Call Desk with a complete update after completing a service call on a timely manner; Ensure spare parts requested are returned promptly within the specified timeframe given.
    - Completion of manual FE report and return to Call Desk within 2 days.
    - Report to Technical Manager, Sales Manager

  • Requirement

    [Must]
    - 2 years of Engineer working experience with Semiconductor machine
    - Ability to read mechanical drawings
    - Diploma/Degree in Mechanical / Electronic Engineering
    - Willing to travel and possess own transport (car).

    [Prefer]
    Have experience die bonder or wire bonder machine

  • Other Language

    English

  • Benefit

    Salary: RM4,000 - 6,000
    Bonus 1 in a year (2 - 3months)

This job is closed

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