Overview

• Salary

  5,000 MYR ~ 8,000 MYR

• Industry

  Publishing/Printing/Advertising/Broadcasting, Consulting

• Job Description

  Company Details:
  This company is a UK based marketing agency.
  
  Working Location: Petaling Jaya
  
  Job Scope:
  • To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from the studio team.
  • To build a strong relationship / trust with the client, so as to further build the business with the client organically.
  • To support the work of the Account Director yet be hands-on and proactive about everyday briefs and clients.
  • To manage and supervise direct and indirect reports, harnessing their development and performance, in a manner that assures maximum efficiency.
  • To work actively with the Studio in coordinating the effective allocation of resource, facilitating information from colleagues, business managers and staff
  • To manage, supervise, review and audit the work of creators to ensure processes are followed, driving maximum efficiency, productivity and the maintenance of the highest quality of output.
  • To act as brand guardian to ensure all work produced is faithful to the client’s brand guidelines.
  • To ensure the client experience is as positive as possible using clear communication in person, through the telephone and supported by email.
  • To take responsibility for excellence in client service, understanding and then undertaking the appropriate communication, action and personal presentation as required by the business culture where you are located.
  • To oversee and manage the timely delivery of all jobs / projects going through your team / studio, always taking into consideration the client’s requirements and expectations.
  • To ensure all documentations such as contact reports, work-in-progress reports, management reports are kept updated.