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CRM - Content Review Management (SNS, Website)ID:46978

-KL Sentral
  • Job Category

    Customer service/Sales

  • Industry

    Call Center

  • Job Description

    We are a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. We provide services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.

    Roles & Responsibilities –
     Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
     Reviewing/updating contents on a popular social media platform
     Audit of content received and sharing for Social Media Upload

    ★Attractive Point
    ・Inexperienced candidate can apply because company's training is well.
    ・Career enhancement
    ・Language enhancement because you could use not only your native language but also English.
    ・Working in the center of KL.The office is located in KL sentral.
    ・Allowance is very fulfilling.

  • Requirement

    - Language: Korean(Native) & English
    - Experience :
    ・Diploma:minimum 3 years call center experience OR experienced working in Malaysia before
    ・Bachelor's Degree:Fresh graduate can apply
    - Skills :
     Proficiency in Native Language (Read/Speak)
     Good command over verbal & written English language
     Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
     Awareness of current affairs and events in the respective markets/countries
     Mature & analytical
     High on team work and engagement

  • Other Language

    Korean, English

  • Benefit

    ・AL:15 days
    ・MC:14 days
    ・Night shift allowance provided
    ・Medical insurance
    ・VISA application support
    ・Sport gym & Dentist
    ・Flight ticket to Korea (Once in 2 years)

    *For the candidate from Korea, flight ticket & hotel will be booked by company.
    Hotel stay will be maximum 1 week.
    *No Bonus

This job is closed

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