Qualifications

• Requirement

  - language : English, Japanese(more than N2)
  - back ground : Degree holder
  - experience : more than 1 years experience in IT help desk or customer support.(preferable)
  or graduate from Japanese University(advantage)
  - skill :
   Knowledge of various software and applications (minimum: Windows environment and MS Office package)
   Japanese, English (business level)
   Knowledge of various software and applications (minimum: Windows environment and MS Office package)
   Important interpersonal skills to work in customer service centers such as excellent communication skills, flexible time preparation, customer orientation, teamwork, sense of urgency, positive attitude and enthusiasm
   No previous experience is necessary
  - core skill:
   Basic service knowledge.
   Customer relationship - quick work relationship / can establish empathy with customers.
   Communication - Ability to communicate clearly with listening, customers, colleagues, and administrators.
   Problem solving - understand and solve basic problems.
   Driving and decision.
   Tolerance.
   Time management.
   Team working - team player.
   Technical knowledge (eg Microsoft Office, basic network of PC).
   There is a flexible approach and it will work well under pressure.
   Business awareness.
   Understanding the business continuity process.
   Those who can actively work on work

• English Level

  -

• Other Language

  English, Japanese