【Posting Closed】 Customer Service Support (Mandarin-speaking)ID:45893
This position is no longer available.
2,500 MYR ~ 3,500 MYRKota Damansara/Petaling JayaOver 3 months agoOverview
Salary
2,500 MYR ~ 3,500 MYR
Industry
Manufacturing(Electronics/Semiconductors)
Job Description
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers expectations in terms of customer service & accurate information
- May require to liaise with customers from manufacturing companies based in China.
- Need to do the all feedbacks done in Mandarin.
Qualifications
Requirement
- Education Background : Not important
- Experience : At least 1-year working experience in similar field
*not job hopper
- Require Skill : Good interpersonal communication skillsEnglish Level
-
Other Language
Malay, Mandarin, English
Additional Information
Benefit
Salary;2500-3500
0830AM - 1730PMWorking Hour
-
Holiday
-
Job Function
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<Leaves>
• Annual Leave: 15 days, +1 day for every successful completion of service, max. 20 days)
• Medical Leave: 14 days
<Other benefits>
• Insurance: Outpatient and inpatient, group hospitalization, specialist
• Hybrid Working
• Product Purchase + Entitlement
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• Health Screening
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