After Sales EngineerID:60283

4,000 MYR ~ 8,000 MYR峇六拜 Bayan Lepas约10小时 ago

概述

  • 薪资

    4,000 MYR ~ 8,000 MYR

  • 工作行业

    Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Machinery)

  • 工作内容

    • Act as main point of contact for Customer Return Merchandise Authorization/ Return Material Authorization (RMA) and after sales quality issue.
    • Receive and review customer feedback, complains and return requests with support and process RMA cases in a timely and professional manner.
    • Coordinate with customer and factories on product returns, rework and delivery.
    • Develop rework plans/processes and guide factory rework.
    • Create work orders, track rework progress, handle on-site abnormalities; identify product defects and feedback for internal improvement.
    • Receive customer demands and support RMA processing in a timely manner.
    • Maintain accurate records for RMA cases, rework activities, and shipment tracking.

资格

  • 任职资格

    <Requirements>
    • Minimum bachelor’s degree in business administration or relevant course.
    • Minimum 3-7 years of related working experience.
    • Familiar with RMA process and rework process and coordination
    • Good communication skills in English and Mandarin as to effectively communicate with peers and customers.
    • Business travel is required to support and audit purposes.
    • Strong Interpersonal skills

  • 英文

    -

  • 其他语言

    Malay, Mandarin, English

附加信息

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