Client Service ExecutiveID:59669

3,000 MYR ~ 5,000 MYR双威镇/蒲种 Bandar Sunway/Puchong约16小时 ago

概述

  • 薪资

    3,000 MYR ~ 5,000 MYR

  • 工作行业

    Web/Mobile/Game, Publishing/Printing/Advertising/Broadcasting

  • 工作内容

    ■ JOB OVERVIEW
    We are looking for a proactive and logical Client Service Executives to act as a trusted partner to our clients. In this role, your key focus will be approaching new clients, understanding their core business challenges, and leading digital marketing projects to solve them. You will be responsible for the end-to-end process: from conducting client hearings and briefing internal teams, to compiling proposals, presenting solutions, and managing project profitability.
    While this is fundamentally a client-facing and project management role, logical thinking and data analysis are essential tools you will use daily to identify issues, build persuasive, data-driven proposals, and guide client business to success.

    ■ KEY RESPONSIBILITIES
    ・Client Partnership & Business Development:
     ・ Approach new clients and conduct thorough hearings to understand their business challenges, target audience, and marketing goals.
     ・ Build and maintain strong relationships, acting as a collaborative partner dedicated to solving their business issues.
    ・Proposal Creation & Presentation:
     ・ Translate client challenges into clear, actionable briefs for the creative and production teams
     ・ Compile comprehensive proposal materials by synthesizing team ideas and utilizing data analysis to back up your strategies.
     ・ Present ideas, strategic marketing plans, and logical conclusions effectively to clients.
    ・Project & Financial Management:
     ・ Drive the execution of digital marketing projects (including websites, SNS operations, creative, and online ads) alongside internal teams.
     ・ Manage project financials, keeping a close eye on revenue, budgets, and profit margins to ensure healthy project P&L.
     ・ Oversee administrative tasks such as quotations, billing, and schedule management.
    ・Data-Driven Problem Solving:
     ・ Utilize logical thinking and an evidence-based approach to uncover the root causes of client challenges and formulate effective, realistic solutions.

资格

  • 任职资格

    ■ MUST REQUIREMENTS
    ・Over 3 years of working experience in account management, client service or consultative sales
    ・Digital Marketing Knowledge: Solid understanding of basic digital marketing concepts and strategies, such as search, social, or advertising

    ■ ADVANTAGES
    ・Some experience using data analytics across platforms to understand market trends or client issues and incorporating those insights into actionable business proposals
    ・Technical Skills: Proficiency in basic Microsoft Office and Google Workspace operations (specifically, a practical understanding of functions required for Excel/Spreadsheets)
    ・Understand and can execute fundamental digital marketing tactics such as performance marketing, website development, content marketing and SEO etc
    ・Sales experience of new customer development
    ・Experience in web production and web marketing industry
    ・Full awareness of creative processes and SEO techniques – including digital platforms
    ・Basic design tools (Able to perform design adjustment work)
    ・Basic coding skills (perform simple website adjustments)

    ■ OTHER REQUIREMENTS
    ・Mindset: Proactive, independent, and highly responsible. You take ownership of client issues and project outcomes, exhibiting thought leadership
    ・Learning Agility: A strong willingness to learn new things, propose feasible solutions and continuously improve your marketing and analytical skills.
    ・Strong logical thinking capabilities and business acumen

  • 英文

    -

  • 其他语言

    English, Japanese

附加信息

  • 福利制度

    ・Salary = RM 4,000 ~ RM 5,500
    ・Annual leave 12 days/year, increase by years.
    ・Bonus: once a year
    ・Incentive: depends on company performance
    ・Company support parking fee or public transportation fee.
    ・Private insurance for medical care
    ・Social Security Contribution
    ・Education and training
    ・Overseas Business Travel (Thailand, Vietnam, Singapore)
    ・Company Trip​ (depends on company performance)
    ・Customized education environment by Coursera

  • 工作时间

    0700 flexi ~ 1900 flexi

  • 假日

    Mon ~ Fri
    Flexible time for work (9 hours include 1 hour lunch break. Core time 10:00 - 16:00)

    Attire: Smart Casual

  • 职业类别