工作内容
〇Sales Target Achievement- Propose, plan, and execute strategic sales initiatives to achieve assigned sales targets.- Monitor sales performance and drive the introduction and growth of new products within the food service market.〇Food Service Wholesaler & Frozen Distributor Management- Manage and ensure food service wholesalers and frozen distributors achieve their sales targets and KPIs.- Handle order proposals, new product introductions, purchase orders, quotations, promotions, and payment collection.- Work closely with wholesalers’ sales teams to expand HoReCa customer coverage.〇Key Account & New Customer Development- Identify, approach, and develop new potential food service key accounts and customers.- Introduce company products, promote value propositions, and provide tailored business solutions.- Manage customer enquiries, complaints, quotations, and ongoing support.〇Customer Relationship Management (CRM)- Maintain accurate daily CRM records, including customer visits, business proposals, and sales opportunities.- Ensure CRM data accuracy, including information entered by non-executive staff.〇People & Performance Support (Non-Executive Staff)- Monitor non-executive staff performance against KPIs.- Provide on-the-job training (OJT), coaching, and operational support.- Verify data accuracy, compliance with SOPs, and quality of work output.〇Customer Service & Relationship Building- Deliver excellent customer service to food service wholesalers, HoReCa customers, and business partners.- Build and maintain long-term, trust-based business relationships.〇Reporting & Administration- Prepare daily, weekly, monthly, and quarterly sales and business reports.- Register and update customer data in SAP, including credit limits and trading terms.〇Customer Payment & Credit Monitoring- Monitor customer credit limits, outstanding balances, invoice due dates, and payment status.- Assess financial conditions of assigned customers to minimize business risk.〇Training, NPD & Sales Event Support- Coordinate and conduct product and sales training for wholesalers’ sales teams.- Support marketing and R&D in New Product Development (NPD) through market surveys and customer feedback.- Participate in and support sales events, workshops, sampling activities, roadshows, and exhibitions.〇Work Nature & Other Duties- Role involves frequent on-site customer visits, as well as in-office and work-from-home activities.- Perform any other duties assigned by superiors as required.
福利制度
- Bonus(1.5~1.7months - Depends on the performance and Position level)
- EPF, SOCSO provided (additional EPF 6% for <15y service, additional 10% for >15y service)
- Salary Increment(Once a year)
〇AL
0 - completion 3rd year : 14 days
4th - completion 5rd year : 23 days
4th years onwards : 24 days
〇MC
Less than 2 years : 14 days
Less than 2 years but below 5 years : 18 days
More than 5 years : 22 days
- Transportation Allowance(RM350~500 - Depends on the Position level)
- Meal Allowance : RM90
- Insurance(hospitalization) : RM70k/year
- Medical expense (outpatient) : unlimited for staff only
- Other : Work style innovation, flexible working hours (for confirmed staff)