Client Services Executive (Japanese Speaker)ID:57814

7,000 MYR ~ 9,000 MYRBukit Bintang/KLCC1日 ago

概述

  • 薪资

    7,000 MYR ~ 9,000 MYR

  • 产业类别

    Finance(Insurance)

  • 工作内容

    <Job Description>
    • Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools
    • To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.
    • Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)
    • Evaluate all products by assessing the risks according to company guidelines and regulations.
    • To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
    • Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
    • Advise clients on the progress of their applications/requests.
    • Follow up the request on rider added from existing clients.
    • To perform any incoming changes request.
    • Apply or adapt knowledge (obtained from training) to the task at hand.
    • Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
    • Perform other responsibilities and duties periodically assigned by supe

资格

  • 应征条件

    <Must>
    - Language : English (Internal communication), Japanese (N1 or equivalent), Mandarin
    - Education Background : Degree/Diploma holder in any discipline (preferable in Accounting, Finance, Business Admin or a related field qualifications.)
    - Experience : at least 3 years in customer service related experience
    - Require Skill : Computer literate with MS Office ­Word, Excel, and Outlook; essential typing skill in English and Japanese
    - Translating skill from English to Japanese, from Japanese to English
    - Sense of responsibility and patience.
    - Demonstrate strong analytical skills, data literacy, and attention to detail.

    <Advantage>
    - With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage.
    - Experience candidate must have at least 2-3 years relevant hands-on experience in client services, insurance industry, banking and financial institution.

  • 英文

    -

  • 其他语言

    Mandarin, English, Japanese

附加信息

  • 福利制度

    - Monday to Friday, office hours 8:00 ～ 17:00
    - Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.
    - AL: 14 days
    - MC: 14 days
    - Work Life Balance

    <Benefits>
    - Health Insurance
    - Dental Insurance
    - Free breakfast and lunch
    - Corporate Events
    - Corporate Training
    - Health Screening
    - Vision Benefit

  • 工作时间

    8:00 ~ 17:00

  • 假日

    -Saturday & Sunday off
    -Follows Malaysia Public Holiday
    - Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.

  • 职业类别

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