概述
薪资
6,500 MYR ~ 6,500 MYR
工作行业
Medical & Healthcare
工作内容
日本人オーナーにより、100%日本式サービス(日本語対応、心のこもったおもてなしと安心安全な医療サービス)を目指して設立された総合クリニックです。
仕事ぶりや成果を評価する賞与や昇給の制度も確立しており、きちんと能力を評価されたい!というやる気のある方にお勧めの求人です。
【業務内容】
・クリニックの受付係
・日本側、マレーシア側での保険に関わる事務手続き
・患者様の案内、医療通訳サポート
・日次、月次の経理事務
・そのほかクリニック運営において必要な総務事務
※英語と日本語の使用についてはおおよそ半分ずつの割合となります
资格
任职资格
【必須条件】
・大卒:社会人経験3年以上の方
(短大卒・専門卒の方は社会人経験5~7年以上の方、高卒の方は社会人経験7~10年以上の方)
・英語ビジネスレベル(通訳業務遂行のため)
・医療通訳など、医療関係のお仕事の経験がある方英文
-
其他语言
English, Japanese
附加信息
福利制度
雇用形態:正社員
・試用期間:3ヶ月
・勤務時間:7:00 ~ 22:00 (8時間勤務, 1時間休憩。早番あるいは遅番にて勤務)
・勤務地:モントキアラ【クアラルンプール】
・給与 : 試用期間中はRM5,000~/試用期間後はRM6,500~(経験・スキルに応じる)
・賞与:事業成績により年1回支給
・健康 / 医療保険:あり(試用期間後に加入)
・交通費 : 支給あり(規定に準ずる)
・有給休暇:8日スタート(年次ごとに追加)
・病床休暇:14日
<その他>
・渡航費:自己負担
・就労ビザ:会社負担にて申請・取得サポートあり
・帯同ビザ:申請サポートあり(費用は自己負担となります)工作时间
07:00 ~ 22:00
假日
勤務時間:07:00 ~ 22:00 (8時間勤務, 1時間休憩。早番あるいは遅番にて勤務)
休日:月8日休みのシフト制职业类别
相关职缺
Client Services Executive (Russian Speaker)ID:60410
8,000 MYR ~ 12,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service
工作内容
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
福利制度
・Basic Salary: RM 8,000 ~ RM 12,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedCustomer Service SupervisorID:60605
5,000 MYR ~ 8,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service, Other(Business Administration & Management)
工作内容
Job Responsibilities• Lead, supervise, and motivate the Customer Service team to deliver excellent customer service and achieve departmental objectives.• Oversee daily customer service operations to ensure enquiries are handled promptly, professionally, and in accordance with company service standards.• Handle customer and distributor enquiries via phone, email, WhatsApp, and face-to-face.• Resolve escalated customer complaints efficiently and professionally while maintaining customer satisfaction.• Supervise, coach, and develop Customer Service Officers to enhance their product knowledge, communication skills, and service performance.• Plan and assign daily tasks, monitor workload, and ensure efficient team operations.• Develop, review, and continuously improve Standard Operating Procedures (SOPs), workflows, and customer service processes.• Coordinate closely with internal departments to ensure smooth order processing, member services, and issue resolution.• Support distributors and members by providing accurate information regarding products, company policies, promotions, membership, incentives, and order-related enquiries.• Maintain accurate customer records and ensure all customer information is handled confidentially.• Monitor customer feedback, identify recurring issues, and recommend practical solutions to improve service quality and operational efficiency.• Prepare daily, weekly, monthly, and annual operational reports, customer service performance reports, and customer feedback analysis.• Prepare professional customer communications, including official announcements, notices, FAQs, letters, and email responses.• Oversee customer service operations for Headquarters, Penang Branch, and Sarawak Branch to ensure consistent service standards and operational excellence across all locations.• Supervise and support the Customer Service teams at the Penang and Sarawak branches, ensuring smooth daily operations and effective communication.• Monitor daily branch operations, including closing procedures and daily sales/cash tally, ensuring all transactions are accurately recorded and reconciled.• Oversee and manage the Company's e-Invoice process, ensuring timely issuance, accuracy, and compliance with regulatory requirements.• Act as the primary liaison between Headquarters and branch Customer Service teams by communicating company policies, operational procedures, promotions, system updates, and important announcements to ensure timely implementation.• Follow up with the Penang and Sarawak branches to ensure all updates, instructions, and operational changes are properly communicated, understood, and executed.• Assist branch Customer Service teams in resolving escalated customer enquiries, complaints, and operational issues promptly and professionally.• Ensure compliance with company policies, internal procedures, and relevant regulations.• Support Management with departmental improvement initiatives and other ad hoc assignments.AI & Digital Productivity• Utilize AI tools (e.g., ChatGPT, Microsoft Copilot, or equivalent) to improve work efficiency and service quality.• Use AI to draft professional emails, customer replies, reports, meeting minutes, SOPs, and internal documentation.• Analyse customer enquiries and feedback using AI tools to identify service trends and recommend process improvements.• Review and verify all AI-generated content to ensure accuracy, professionalism, and compliance with company policies.• Promote the adoption of digital tools and AI solutions within the Customer Service team to enhance productivity and customer experience.
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 daysClient Services Executive (Russian Native)ID:60409
8,000 MYR ~ 12,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service
工作内容
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
福利制度
・Basic Salary: RM 8,000 ~ RM 12,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedSales Director ( Kitchen Equipment )ID:60343
15,000 MYR ~ 20,000 MYRBukit Bintang/KLCC职业类别
Custmer support/service, Import & Export, Shipment/Import & Export, Sales(Corporate)
工作内容
■ JOB SUMMARYYou will work closely with the Managing Director to drive market share growth and expand company's footprint in Malaysia market.You will be responsible for developing and executing strategic sales plans, cultivating high-value B2B relationships (F&B chains, hotels, central kitchens), and bridging the gap between sales and technical service excellence.■ JOB RESPONSIBILITIES・Support the Managing Director (MD) in executing the country-wide sales strategy.・Defining clear objectives, setting aggressive yet realistic sales targets, and establishing a robust annual strategy alongside monthly monitoring schedules.・Proactively generate new sales leads and secure contracts by leveraging both your existing network and identifying untapped market segments.・Conduct client visits to assess their workflow and technical requirements.・Generate tailored, high-level project proposals and successfully onboard new corporate accounts.・Serve as the key bridge between clients and the technical team.・Efficiently handle customer feedback and collaborate closely with Service Engineers to resolve technical issues, ensuring high customer satisfaction.・Analyze monthly sales data, suggest actionable insights to improve overall sales performance, and identify new avenues for business growth (e.g., smart kitchens, energy-efficient solutions).・Actively monitor and analyze competitors’ pricing strategies, promotional activities, and product launches to ensure company maintains its competitive edge in the Malaysian market.
福利制度
・Salary = RM 15,000 ~ RM 20,000
・AL: <3Y 14d, 3~6Y, 15d, 6~9Y 16d, 9~12Y 17d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・Medical Claim: Max RM 100 / month
・Hospitalization 60 days
・Contractual Bonus (+ one month salary)
・Performance Bonus (based on company and individual performance)
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