21 Jobs for Service Industry/Restaurant found
Bilingual (English + Japanese) Level 1 Customer Service Support (Non-Technical Helpdesk)ID:58121
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling Jaya工作内容
<Job Description>• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
福利制度
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/monthCorporate Support - Executive / Senior Executive (KL Office)ID:58108
3,000 MYR ~ 4,000 MYRSeputeh, Bangsar工作内容
【Job Responsibilities】- Coordinate KL–MLK office admin tasks and follow-up.- Coordinate bookings for business travel, training, and onboarding (hotel, flight, transport).- Handle vendor liaison and follow-up (utilities, printer, pantry supplies, courier services).- Manage company car servicing schedule and maintain logbook.- Process employee claims (Touch 'n Go, petrol, courier) and reconcile credit card usage records.- Track WFH records, movement logbooks, and disposal documentation.- Support governance and compliance documentation (SOP, onboarding files, PDPA, etc.).- Prepare and file supporting documents for approvals and audit.- Assist with administrative setup for training, visitor, and VIP preparation.【Detailed Job Fiction】1. Coordinate general office administration (stationery, pantry, stock tracking).2. Manage bookings for travel, meetings, and onboarding logistics.3. Process claims (Touch ‘n Go, petrol, courier) and reconcile credit card usage.4. Liaise and follow up with vendors (utilities, printer, pantry, courier services).5. Coordinate internal car usage and update servicing schedule/logbook.6. Prepare and maintain documentation for SOP, onboarding, and governance.7. Assist in document preparation for internal/external audits.8. Track WFH records, staff movement logs, and document disposal activity.9. Compile and file supporting documents for management approvals and finance.10. Assist with administrative setup for training, events, and visitor arrangements.11. Coordinate VIP visit logistics and internal setup.12. Follow up on courier deliveries and record outgoing items.13. Maintain and organize compliance documents for internal filing.14. Provide coordination support between KL and MLK offices.
福利制度
- Meal Allowance
- Transportation Allowance
- Parking Allowance
- Company laptop and phone provided
- Company Car
- OT: 1.5 times of normal hourly pay
- Salary Increment
- Company Trip
- Bonus
- Replacement Leave (business events are falls on Sat, Sun or PH)
- Annual Leave
- Medical Leave
- EPF, SOCSO
- InsuranceStore Development Executive ID:57890
4,500 MYR ~ 5,500 MYRDamansara Heights工作内容
Our company is seeking a manager to oversee the exploration of outlet properties, post-decision processes, and all related negotiations and management with various stakeholders from property acquisition to outlet opening.Job Overview• Gathering and investigating information on potential new store locations, negotiating with landlords, and building relationships.• Acting as a negotiation contact point for matters related to store facilities (in collaboration with relevant departments).• Negotiating, managing, and troubleshooting with relevant agencies for obtaining licenses (preference given to experienced candidates).• Handling negotiations and communication with external parties, such as government offices, police, and contractors, after the opening of new stores.• Managing hostels, negotiating with landlords, handling renewals, and exploring new opportunities.• Undertaking special tasks as directed by top management.— Reviewing contracts, negotiating and managing contract renewals related to the above. — Acting as the company’s representative to handle and negotiate disputes with landlords (in coordination with relevant departments depending on the content). — Serving as the company’s contact point for external agencies, handling negotiations and communications.
福利制度
<Allowance>
- EPF
- SOCSO
- Medical Expenses (maximum RM50 per claim per month)
(a) 10 days - < 2 years of completed service
(b) 14 days - 2 - 5 years of completed service
(c) 18 days - > 5 years of completed service【Japanese Speakers】Restaurant ManagerID:58014
5,000 MYR ~ 6,000 MYRBukit Bintang/KLCC工作内容
Duties and Responsibilities: ● Responsible for daily smooth and efficient performance and operation of the restaurant● Provide leadership in cultivating, guiding and coaching staff in providing excellent serviceexperience to all customers consistently● Conducting daily/weekly roll call with employees to drive operations effectiveness andefficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.● Ensuring food preparation and cooking are in accordance to company’s standard operating procedures● Handle escalated customer’s complaints promptly, professionally and report issues to the higher authority● Operating and providing training of the existing POS system and ordering system etc.● Responsible for the restaurant to meet or exceed standards in food quality, safety and cleanliness● Handle the outlet administrative duties and submit all necessary records and paperwork to the corporate office on time.● Provide coaching and responsible for staff training and development and monitoring of staff performances as well as roster planning● Support in new store setup and provide necessary training for staff according company training SOP● Enforcing discipline and ensuring proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.● Maintaining Standard Operating Procedures for the restaurant operations● Responsible for conducting monthly stock check and replenishing of all inventories● Responsible for the maintenance of critical standard: holding times, service speed and quality, raw and furnished product quality at all times● Responsible for maintaining proper sanitation, hygiene standards in kitchen and maintain effective store presentation● Responsible for the restaurant opening and closing cleaning and washing activities● Ensuring licensing, safety, hygiene, health, cleanliness, sanitation standards are in strict compliance with legislation and guidelines● Ensuring appropriate staffing levels are maintained to an optimum level for customer satisfaction whilst within budget guidelines.● Prepare monthly report in relation to the restaurant performance● Perform any other duties as assigned
福利制度
- EPF, SOCSO, EIS provided
- Bonus(1month - Depends on the Performance)
- AL：12 days
- MC：14 days
- Transportation Allowance(RM200 Fixed)
- Meal Allowance(RM300 Fixed)
- Attendance Allowance(RM100 Non Fixed)【Japanese Speakers】Assistant Restaurant ManagerID:58011
4,000 MYR ~ 5,000 MYRBukit Bintang/KLCC工作内容
Duties and Responsibilities: ● Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.● Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness.● Assist with outlet administrative duties and submit all necessary records and paperwork to corporate office on time.● Conduct staff training and monitor staff performance● Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.● Conduct monthly stock check of all inventories● Perform any other duties as assigned by Restaurant Manager
福利制度
- EPF, SOCSO, EIS provided
- Bonus(1month - Depends on the Performance)
- AL：12 days
- MC：14 days
- Transportation Allowance(RM200 Fixed)
- Meal Allowance(RM300 Fixed)
- Attendance Allowance(RM100 Non Fixed)Customer Service - Cantonese Speaker (Fresh Grads OK)ID:57980
3,800 MYR ~ 5,000 MYRPutrajaya/Cyberjaya, Other KL District工作内容
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
福利制度
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveAssistant Executive Officer (KL)ID:57698
3,000 MYR ~ 3,800 MYRUSJ/Subang Jaya工作内容
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.- Demonstrate the operation and usage of the products to show customers the appeal of the products.- Conducts product promotions and sales promotions to encourage customers to purchase products.- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.Cashiering: Performs cashiering duties.- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.- Provides information and assistance regarding after-sales service and warranties after purchases.- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.- Stay abreast of new product information and trends to keep customers up-to-date.
福利制度
- Bonus(Depends on the Performance)
- EPF, SOCSO provided
- Commission
- AL :
< 1 years 8 days
> 1 years < 2 years 12 days
> 3 years < 5 years 14 days
>5 years 22 days
MC :
< 2 years 14 days
> 2 years < 5 years 18 days
>5 years 22 daysAssistant Executive Officer (Penang)ID:57697
3,000 MYR ~ 3,800 MYRGeorgetown工作内容
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.- Demonstrate the operation and usage of the products to show customers the appeal of the products.- Conducts product promotions and sales promotions to encourage customers to purchase products.- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.Cashiering: Performs cashiering duties.- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.- Provides information and assistance regarding after-sales service and warranties after purchases.- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.- Stay abreast of new product information and trends to keep customers up-to-date.
福利制度
- Bonus(Depends on the Performance)
- EPF, SOCSO provided
- Commission
- AL :
< 1 years 8 days
> 1 years < 2 years 12 days
> 3 years < 5 years 14 days
>5 years 22 days
MC :
< 2 years 14 days
> 2 years < 5 years 18 days
>5 years 22 daysMD(Merchandise) Staff ID:57535
3,000 MYR ~ 3,500 MYRBukit Bintang/KLCC工作内容
- Purchase and inspect second-hand products upon arrival- Clean and prepare items for display or resale- Enter detailed product information into the internal system- Guide customers to the appraisal room when needed- Deliver and pick up watches from external repair vendors- Respond to customer inquiries over the phone- Photograph items for online listings and inventory records- Provide price estimates via WhatsApp for customer inquiries- Assist with general store tasks and miscellaneous duties as required
福利制度
- EPF, SOCSO, EIS provided
- Bonus(Depends on the Performance)
- AL：8 days
- MC：14 days
- Transportation Allowance : RM300(Fixed)
- Medical Allowance(RM1,000 per year)Customer Care Consultant (Bukit Mertajam, Penang)ID:57756
3,000 MYR ~ 4,200 MYRBukit Mertajam工作内容
-Patient's education ie. consultation-Patient's registration, appointment scheduling and follow-up-Coordinating and scheduling surgeries-Attend to patients needs-Ensure smooth patients flow -Assist in marketing activities such as roadshows occasionally (applicable only when MKN/KKM SOP open up)-Statistics report
福利制度
- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outing
