职业类别
Product Specialist, Store/Branch Management, Sales(Individual), Other(Sales)
工作内容
RESPONSIBILITIES(A) Sales and Boutique Operations- Substitute/Replace Boutique Manager while his/her absence.- To maintain a respectable appearance while on duty according to Company’s regulation.- To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.- To ensure all staff maintain and present themselves in accordance to standards of the Company.- To provide guidance and assistance to junior staff in all processes.- Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective.- Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.- In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.- Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools.- Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events.- To be proficient and point of reference in all IT/sales/CRM back office tools for the team.(B) Assistance in staff supervision- To assist the Boutique Manager by leading and coaching the team in all aspects.- Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company’s objectives.- Take charge of staff and operation planning by managing monthly staff roster.- Manage new hire by implementing appropriate training plans.- Oversee the administration and operational support on daily task and marketing events, ensure all are well documented.- Assist Boutique Manager to monitor performance and propose for improvement.- To ensure all required reports such as sales reports, staff working hours and petty cash summary to be accurate and submitted within stipulated time period.(C) Effective Merchandising and Sales Promotion- To ensure availability and adequacy of attractive visual presentation of merchandise.- Liaising with visual merchandising and Personnel on concepts/theme planning.- To oversee overall organization of visual presentation and merchandises by ensuring products are rotated in systematic manner and rearranged at periodical basis.- To be work closely with marketing department and team in preparation of advertisements.- Be responsible in briefing the team on all Programs.
福利制度
Grooming Allowance (RM250) - not fix
Annual leave - 14 days
Medical leave - 14 days
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commission