7 Jobs for Putrajaya/Cyberjaya found
Sales ManagerID:55806
3,500 MYR ~ 4,000 MYRPutrajaya/CyberjayaJob Description
- Responsible for interacting with customers via telephone, email, portal, to handle a variety of pre-sales, and post-sales service functions.- Provides an administrative support service to the Managed Services Client Service Desk team- Provides entry level administrative tasks as required by the team- Ensure the correct escalation procedure is followed on all critical calls and requests- May be responsible for receiving, validating, and logging client requests, capturing the detail of the request- Assist with analysing and interpreting escalation requests to ensure the correct categorisation and prioritisationEnsures all relevant documents related to the tickets / requests are maintained, including the client’s information
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveCustomer Support - Japanese Speaker 【Cyberjaya】ID:55773
3,500 MYR ~ 8,800 MYRPutrajaya/CyberjayaJob Description
【Essential Functions/Core Responsibilities】: • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Benefit
5 days working, 2 days off
-Other benefits disclose during interview
・AL 30 days (includes public holidays)
・MC 8 daysCustomer Support - Chi&Eng (Travelling Apps) 【Cyberjaya】ID:55729
3,000 MYR ~ 4,800 MYRPutrajaya/CyberjayaJob Description
【Essential Functions/Core Responsibilities】: • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance • Offer additional products and/or services • Track, document and retrieve information in call tracking database • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Benefit
5 days working, 2 days off
-Other benefits disclose during interview
・AL 30 days (includes public holidays)
・MC 8 daysSales Engineer (Chemical)ID:55638
4,000 MYR ~ 6,000 MYRPutrajaya/CyberjayaJob Description
Job Responsibilities:• To maintain & grow existing accounts and establish new business accounts in Semiconductor, LED and other industries.• To visit local and overseas customers at regular bases to participate in joint evaluation and business discussion.• Establish/maintain good contact with customers and related industry to identify new opportunities and expand existing business.• To develop marketing strategies and prepare sales & marketing reports for management review.• To prepare weekly, monthly and other periodical reports required by Management with status update/executive summaries concern as well as course of action to achieve target set.• Follow-up on all sales prospects.• Co-operating with the team and other related parties to achieve the company’s goal.• Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to Management.*Job nature is more to sales, mainly taking care of existing customers*Business trip to: KL, Selangor, Penang and overseas*Service coverage area: Whole Malaysia, Taiwan, China and other Asian countries
Benefit
Basic Salary: RM 4,000-6,000
<Allowance>
- Transportation allowance : mileage calculation from home to the office
-Bonus: provided based on company performance
-Company phone or SIM card provided[Putrajaya] Design Engineer (Catia V5 Electrical Harness Design)ID:55330
3,500 MYR ~ 5,000 MYRPutrajaya/CyberjayaJob Description
1. Product Design Development & Implementation a. 3D Design in Vehicle level wiring harness packaging b. Routing Quality checking for wiring harness design c. Checking of Electrical aggregates (fouling etc.) in DMU to final sign off. d. Preparing the Info. Fitment Drawing of Electrical components & Wiring Harness. e. Solutions for the DFA & DFM and Vehicle level issues. f. Control Prints and other technical documentation g. Support design related activities/ built support at Customer location. h. Defining of electrical components. i. Ensure correct pilot build up (first piece) j. Evaluate and perform engineering judgement for Engineering Permit k. Define the validation plan as customer requirement l. Maintain and grow customer relations m. Train technicians n. Provide design leadership to ensure that all customer deliverables are met, while assuring accuracy and completeness of all design output2. Lead, Coordinate & Support on QVC actvitiesa. Design for cost reductionb. Design for manufacturingc. Propose VAVE ideas to customer design house and follow up till approvedd. Support component localizatione. Support supplier optimization3. Support New Business Quotationa. Prepare related design document to support new project quotationb. Work with other department to react on each new project needs and related cost to support new project quotations.c. Support RFQ and customers presentations** Travel to China or India in necessary occasion
Benefit
・Salary = RM 3,500 ~ RM 5,000
・AL = 8 days
・Accommodation Allowance = RM 150
・Meal Allowance = RM 90
・Bonus average 2 Months
** Top performer = 4 Months《新卒応募可 / 経験者大歓迎》日系通信会社のITテクニカルヘルプデスク (サイバージャヤ)ID:55053
6,200 MYR ~ 6,500 MYRPutrajaya/CyberjayaJob Description
日本でも有名な大手日系通信会社のグループ企業にて、ITテクニカルヘルプデスクのメンバーを増員しております。7か国語をサポートする多言語ヘルプデスクでは、多国籍スタッフが在籍しております。英語や日本語に加えて、中国語・広東語・タイ語・ベトナム語・マレーシア語での受付を行っております。当ポジションの主なご業務内容は以下の通りです。●顧客からのお問い合わせに対して、電話やメール・チャットを介してご対応いただきます●顧客からのお問い合わせに対して、一次対応で完結できなかったものは担当部署へ繋いでいただきます●パソコンやアプリケーション、周辺機器などの運用やメンテナンスに関するお問い合わせがメインとなります(文面化されたマニュアル[手順書]に従ってご対応いただきます)●トラブルシューティング技術などを使用し不具合の原因を探し出します●必要に応じて現地エンジニアの派遣も調整致します●ヘルプデスクデータベースに記録を残しレポート作業もございます★魅力★- 日本人メンバーと同等、もしくはそれ以上の外国籍スタッフが滞在しております- 英語力を技術的に磨きたい方、ITテクニカルサポート知識を活かしたい方にお勧めです- 業務で英語使用経験がなくても日常会話レベルさえあれば、専門用語などは試用期間中に習得できます- KL中心地から車で1時間弱離れた立地では、穏やかにかつグローバルな環境で海外生活を楽しめます
Benefit
■雇用形態:正社員
■試用期間:6か月
■基本給与: RM 6,000 ~ 6,300 ※宿泊手当RM1,200, 交通手当RM300含む
+ シフト手当: RM 200 (試用期間終了後に毎月支給)
+ スタンバイ手当: RM 175/日 (必要に応じて)
+ 時間外手当:当社の手当規定に従い、基本給×工数で計算(必要に応じて)
■勤務場所:サイバージャヤ
■勤務時間:24時間シフト制 (①7:30 ~ 19:30 or ②19:30 ~7:30)
~週3日もしく週4日勤務 ※その後、3日または4日休暇
■有給休暇:年15日
■傷病休暇:年14日
■保険適用:有 ※年1回の健康診断も払戻対象
■マレーシアへの片道航空券代(上限有)
■家探しまでのホテル代(最大10日間)
■VISA申請サポート有Service Delivery Manager (1 year contract)ID:55260
3,500 MYR ~ 6,500 MYRPutrajaya/CyberjayaJob Description
The role takes responsibility to provide continuity in service and act as an advocate for client within NTT. The Service Manager will own the service governance structure, schedule, and run all service management review meetings, and ensure all processes and documentation are in place.• Responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts – can be specific client accounts or a group of accounts.• Responsible to perform client facing activities in service activation of Uptime Support Services, support and coordinate in service activation to ensure successful completion.• Perform client facing service activation activities and activation completion.• Oversee operations performance, including:a. Status of ongoing initiatives and actionsb. Review of the most recent service management reportsc. Review of any availability and capacity plan updatesd. Agreement on new service improvement initiatives• Provide assurance regarding the compliance of, and lifecycle management for, all contracted services.• Receive and manage change requests relating to the SOW and agreement, i.e., additional engagements/ projects, adding configuration items and IT services.• Support to the Services (service coverage), moving configuration items.• Interface with NTT internal contract management teams to normalize and execute change orders.• Conduct client weekly / monthly meeting.• Monitor client satisfaction and identify service improvement plans to address client’s satisfaction with the service.
Benefit
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 days