5 Jobs for Putrajaya/Cyberjaya found
System Engineer (Windows)ID:52057
6,000 MYR ~ 8,000 MYRPutrajaya/CyberjayaJob Description
JOB PURPOSE:
To work on a daily basis with customers to provide installation, commissioning, fault diagnosis, repair and maintenance service on range of system and peripheral products. To become familiar with operating systems and diagnostic tools used in hardware and software system support and maintenance. To resolve known hardware and software problems and to assist in the determination of unknown problems.
PRINCIPAL ACCOUNTABILITIES :
1. Identify causes of equipment breakdown utilizing test equipment and diagnostic aids, and take remedial action for Windows server.
2. On Site Support, installation and infrastructure configuration, planning and design for Microsoft Windows/VMware server.
3. Provide Day-to-day support, maintenance, implement and setup for servers/storage, mainly Windows/VMware based servers.
4. Provide technical consultation and recommendations to customer.
5. Responsible for Performance, Capacity & Availability Management.
6. Disaster Recovery testing and commissioning.
7. Perform System recovery- Rebuild server including hardware, operating system software and data recovery.
8. Maintain regular contact with customer operations staff and ensure that problem areas are identified and agreed and action plans produced and implemented in order to avoid adverse customer reactions.
9. Maintain a productive and harmonious relationship with the customer and internally in order to enhance FUJITSU’s image.
10. Maintain contact with customers operations staff and ensure actual or potential problem areas are identified to his/her manager.
11. To provide assistance and support to less experienced engineers in the closure of difficult system or equipment breakdown calls.
12. To advise and guide customers on general environment condition, site preparation and ensure that requirements are adhered to by customers.
13. To observe and abide by company ISO 9001 quality procedures and processes in his delivery of his duties, services and support to our customers.
14. At times, to conduct internal training for junior engineers on relevant acquired skills and knowledge.Benefit
>> ANNUAL LEAVE
Less than 2 years - 14 days
2 – 5 years - 16 days
More than 5 years - 20 days
>> FLEXI BENEFITS
Annual maximum benefit for the full-time permanent employee and his/her member of immediate family is as follows and subject to the respective conditions: -
(a) Employees with family (spouse and including unmarried & unemployed children up to 24 years old) – RM3,300.00
(b) Employee (Single) – RM2,050.00
Below are the items covered under the benefits:
a) General Practitioner
b) Outpatient Specialist
c) Dental
d) Health Screening
e) Fertility Treatment
f) Alternative Treatment
g) Pre and Post Maternity
h) Fitness Membership / Classes
i) Optical
j) Self-Development Courses
k) Children’s Education (School & Tuition Fees)
>> INSURANCE COVERAGE
>> Sales Commission scheme is 60:40 pay mix; 60% of base salary and 40% of variable pay.Private Sales, Account Manager (IT System Integration)ID:52050
4,000 MYR ~ 6,000 MYRPutrajaya/CyberjayaJob Description
The Account Manager is responsible to provide competent sales and marketing representation for company, and to achieve agreed sales targets and customer development opportunities. The Sales Manager is accountable for the agreed Sales Budget and Sales Order objectives.
<Principle Accountabilities>
Responsible for managing, supporting, and servicing the account related needs.
1. Proactively identify new sales opportunities within a set of assigned Accounts. A set of accounts will be named as the individual comes on board.
2. Proactively develop relationships with customers and provide relevant LOBs on the customers feedback on current and future IT solution needs.
3. Proactively work with relevant LOBs to conduct strategic account reviews with all assigned customers on a regular basis to review project, address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
4. Retain accounts through the development of strong relationships with key decision makers and users within an organization.
Accountable for payment collection of all closed deals
Ensure all sales bid submission meets the company’s business guidelines, ie. Gross Margins, Approval process
Must continue to develop knowledge on the solution needs of the industry, and have broad awareness of the government environment, ie political changes, key industry events where company can leverage on market presence
Be able to present ideas well when meeting clients and channel partners.
Be able to create Account plan, strategize and execute the plan.
Required to build a healthy pipeline, and submit weekly sales forecast by monthly and quarterly for current year.
Knowledgeable on preparing and submitting tender bids
Shares relevant information within the team to assist others in strategizing and closing deals.Benefit
>> ANNUAL LEAVE
Less than 2 years - 14 days
2 – 5 years - 16 days
More than 5 years - 20 days
>> FLEXI BENEFITS
Annual maximum benefit for the full-time permanent employee and his/her member of immediate family is as follows and subject to the respective conditions: -
(a) Employees with family (spouse and including unmarried & unemployed children up to 24 years old) – RM3,300.00
(b) Employee (Single) – RM2,050.00
Below are the items covered under the benefits:
a) General Practitioner
b) Outpatient Specialist
c) Dental
d) Health Screening
e) Fertility Treatment
f) Alternative Treatment
g) Pre and Post Maternity
h) Fitness Membership / Classes
i) Optical
j) Self-Development Courses
k) Children’s Education (School & Tuition Fees)
>> INSURANCE COVERAGE
>> Sales Commission scheme is 60:40 pay mix; 60% of base salary and 40% of variable pay.T Technical Helpdesk Associate - CSC (Japanese Speaker)ID:51962
4,500 MYR ~ 5,500 MYRPutrajaya/CyberjayaJob Description
- Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
- Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
- Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
- Responsible to meet customer SLAs agreed in place
- Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level in order to resolve the issue to the customer's complete satisfaction
- Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer
management
- Perform ad-hoc tasks as assigned from time to time.Benefit
-Have shift allowance RM200 upon the submission of timesheet
- Annual Leave 15 days
-•Insurance coverage
-•Dental: RM750 per annum
-•Health Screening
-•Wellness: RM 550 per annumIT Technical Helpdesk Associate - SHD (L1) - Japanese SpeakerID:51960
4,500 MYR ~ 5,500 MYRPutrajaya/CyberjayaJob Description
- Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
- Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
- Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
- Responsible to meet customer SLAs agreed in place
- Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level in order to resolve the issue to the customer's complete satisfaction
- Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer
management
- Perform ad-hoc tasks as assigned from time to time.Benefit
-Have shift allowance RM200 upon the submission of timesheet
- Annual Leave 15 days
-•Insurance coverage
-•Dental: RM750 per annum
-•Health Screening
-•Wellness: RM 550 per annumSales ManagerID:51565
10,000 MYR ~ 15,000 MYRPutrajaya/CyberjayaJob Description
1 Job Specification
This is a sales position focused on solution selling into new accounts. The role will be required to locate, qualify, propose, and close deals in an effective and efficient manner. Applicant must have an ability to understand business needs, develop relationships with executives and decision makers, and map company solutions and services technology to those business needs as the key to success.
2 Responsibilities
- Reaching and exceeding quarterly and annual sales targets
- Drive direct sales engagement via cold calling, in person sales calls and presentations.
- To work closely with senior resources in the customer organization to identify, establish business opportunities and convert prospects into sales. Understand customer's technology footprint, strategic growth plans, technology strategy and competitive landscape.
- Manage and close sales opportunities through accurate forecasting, account and opportunity planning, account resource allocation and opportunity management.
- Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Builds a foundation on which to harvest future business opportunities.
- Establishes strong relationships based on knowledge of customer requirements and commitment to our value.
- Learn and maintain in-depth knowledge of Cloud, Application Modernization, DevSecOps, and Data & Intelligence technologies.
- Develop and maintain competitive knowledge on industries and solutions offerings with clear sales strategy and execution optimization plans.
- The ability to understand the customer challenges and create a ‘solution pitch’ with known source components and technologies well packaged. Understand customer's technology footprint, strategic growth plans, technology strategy and competitive landscape.
- To develop and implement sales strategies, secure new business opportunities and establish a superior solution image.
- Continuous marketing research that help understand prospects and target markets; taking the market research to next level by - Understanding the underlying technology, processes and architecture and updating yourself on the latest trends to be shared with prospects to assist in sales process.
- Ability to understand a business scenario quickly and suggest the solutions around the business scenario.Benefit
Working Hours: Mondays - Fridays (9am-5.30pm)
Salary; RM4000-6000
Benefits: Dental, Optical, Parking, Travelling, Medical & Miscellaneous
