4 Jobs for Putrajaya/Cyberjaya found
Data Center Operation Technician (NOC)ID:55420
3,000 MYR ~ 4,000 MYRPutrajaya/Cyberjaya工作内容
As a Data Centre Operation Technician, you are the first line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.Responsibilities• Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire alarm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.• Ensure Data Hall collocation temperature and humidity are within range.• Response and attend to equipment alarm on site.• Troubleshoot abnormal incident / fault based on SOP&EOP.• Escalated/update accordingly any severity event occurred according to the process and procedures.• Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.• Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.• Assist in maintaining up to date drawings, asset and inventory management.• Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.• Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc• Involve in DC related audit process.
福利制度
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 daysProject ManagerID:55419
8,000 MYR ~ 11,000 MYRPutrajaya/Cyberjaya工作内容
• Ensure project within scope and deliver according to agreed timeline.• Impose and shown the ability in controlling time schedule, particularly in cost management and experience in budget management.• Prepare project timeline and track project status.• Conducting risk assessments for projects.• Monitor project activities to align between customer expectation.• Maintain good relationships with clients and ensure client satisfaction on deliverables.• Prepare project status update and weekly meetings with client.• Close the gaps between planning, technical and client. • Communicate and manage multiple vendors.• Project handover to operation team after project closure. • Interaction with sales, engineering, product, operation and other members of cross-functional teams. • Manage change request.
福利制度
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 days《新卒応募可 / 経験者大歓迎》日系通信会社のITテクニカルヘルプデスク (サイバージャヤ)ID:55053
6,200 MYR ~ 6,500 MYRPutrajaya/Cyberjaya工作内容
日本でも有名な大手日系通信会社のグループ企業にて、ITテクニカルヘルプデスクのメンバーを増員しております。7か国語をサポートする多言語ヘルプデスクでは、多国籍スタッフが在籍しております。英語や日本語に加えて、中国語・広東語・タイ語・ベトナム語・マレーシア語での受付を行っております。当ポジションの主なご業務内容は以下の通りです。●顧客からのお問い合わせに対して、電話やメール・チャットを介してご対応いただきます●顧客からのお問い合わせに対して、一次対応で完結できなかったものは担当部署へ繋いでいただきます●パソコンやアプリケーション、周辺機器などの運用やメンテナンスに関するお問い合わせがメインとなります（文面化されたマニュアル[手順書]に従ってご対応いただきます）●トラブルシューティング技術などを使用し不具合の原因を探し出します●必要に応じて現地エンジニアの派遣も調整致します●ヘルプデスクデータベースに記録を残しレポート作業もございます★魅力★- 日本人メンバーと同等、もしくはそれ以上の外国籍スタッフが滞在しております- 英語力を技術的に磨きたい方、ITテクニカルサポート知識を活かしたい方にお勧めです- 業務で英語使用経験がなくても日常会話レベルさえあれば、専門用語などは試用期間中に習得できます- KL中心地から車で1時間弱離れた立地では、穏やかにかつグローバルな環境で海外生活を楽しめます
福利制度
■雇用形態：正社員
■試用期間：6か月
■基本給与： RM 6,000 ~ 6,300 ※宿泊手当RM1,200, 交通手当RM300含む
+ シフト手当: RM 200 (試用期間終了後に毎月支給)
+ スタンバイ手当: RM 175/日 (必要に応じて)
+ 時間外手当：当社の手当規定に従い、基本給×工数で計算（必要に応じて）
■勤務場所：サイバージャヤ
■勤務時間：24時間シフト制 (①7:30 ~ 19:30 or ②19:30 ~7:30)
～週3日もしく週4日勤務 ※その後、3日または4日休暇
■有給休暇：年15日
■傷病休暇：年14日
■保険適用：有 ※年１回の健康診断も払戻対象
■マレーシアへの片道航空券代（上限有）
■家探しまでのホテル代（最大10日間）
■VISA申請サポート有Service Delivery Manager (1 year contract)ID:55260
3,500 MYR ~ 6,500 MYRPutrajaya/Cyberjaya工作内容
The role takes responsibility to provide continuity in service and act as an advocate for client within NTT. The Service Manager will own the service governance structure, schedule, and run all service management review meetings, and ensure all processes and documentation are in place.• Responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts – can be specific client accounts or a group of accounts.• Responsible to perform client facing activities in service activation of Uptime Support Services, support and coordinate in service activation to ensure successful completion.• Perform client facing service activation activities and activation completion.• Oversee operations performance, including:a. Status of ongoing initiatives and actionsb. Review of the most recent service management reportsc. Review of any availability and capacity plan updatesd. Agreement on new service improvement initiatives• Provide assurance regarding the compliance of, and lifecycle management for, all contracted services.• Receive and manage change requests relating to the SOW and agreement, i.e., additional engagements/ projects, adding configuration items and IT services.• Support to the Services (service coverage), moving configuration items.• Interface with NTT internal contract management teams to normalize and execute change orders.• Conduct client weekly / monthly meeting.• Monitor client satisfaction and identify service improvement plans to address client’s satisfaction with the service.
福利制度
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 days
