37 Jobs for Kota Damansara/Petaling Jaya found
【6/7・7/5入社で渡航までリモート勤務可能！】英語力必須★バイリンガル／カスタマーサポート（将来の管理職ポジション）ID:49824
8,500 MYR ~ 9,000 MYRKota Damansara/Petaling JayaJob Description
＜会社概要＞
当社は、インドに本社を置き世界に展開する、マレーシア最大級のビジネスアウトソーシング企業です。旅行、ファイナンシャル、保険、通信、インフラ、ヘルスケアなど、400種に渡る世界中のクライアントに向け様々な分野のアウトソーシングを世界11カ国、60拠点で行っています。日本ではあまり馴染みのない会社かもしれませんが、世界各国に事業展開している規模の大きな会社で今でも成長中、日本のサービスは世界中から評価され、日本語対応の依頼数は年々増加しています。
今回は、新しくスタートしたフードデリバリーサービスのカスタマーサポートを募集します。
5月半ばから新規プロジェクト（日本で拡大中のフードデリバリーサービスのカスタマーサポート部署）が立ち上がりました。
こちらは日本国内でフードデリバリーサービスを利用するお客様向けのサポートで、ビジネスレベルの英語対応ができる日本人を募集しています。
トレーナーによる研修がありますので、経験がなくても大丈夫。
社内昇格やキャリアチェンジ制度もあり、早いうちからキャリアアップを目指したい方にもオススメの環境です。
【具体的には】
フードデリバリーサービスを利用する日本のお客様対応で、日本語と英語を使用します。
問い合わせ内容は、「商品が届かない」「領収書がほしい」「届いたメニューが間違っていた」などが中心です。
入社後に研修を行なうため、経験のない方でも安心して始められます。
ビジネスレベルの英語を活かして将来の管理職ポジションとして挑戦できるポジションです。
◎メールや電話でのカスタマーサポート・事務
◎購入された商品に関するお問い合わせの対応など
◎お支払い、払い戻しに関するお問い合わせの対応
★魅力★
-マレーシア最大級のビジネスアウトソーシング企業、日本人約300名ほか世界35カ国の多国籍スタッフが約4,000人在籍。35ヵ国の多国籍社員と共に、文化や言語を学べます。
-日本では味わえない、外資×海外だからこそつめるチャレンジングなフィールドでキャリアアップにつながる
-日本人も多数、初めての海外就職の方でも安心
-渡航費などのサポートも充実
-外資系ならではの好環境（オフィスもきれいで設備も充実しています）
-無料の英語クラスを開講しています！Benefit
＜就業条件＞
・勤務時間：シフト
※シフト例：7:00-16:30/8:00-17:30/9:00-18:30/11:00-20:30/12:00-21:30/14:30-24:00
※今後は24時間のシフトになっていく予定です。
・休日、休暇：法廷に基づく
※マレーシアの祝日にご勤務された場合は代休が取得できます。
・給与：固定給 RM8,000-8,500
＋食事手当 ：RM500
＋KPI達成手当：RM370 まで
+ 夜勤手当 : RM 800 まで
・有給休暇（12日）
・傷病休暇（14日）
・社員寮利用可 ※2週間限定（無料）
・会社、駅、周辺コンドミニアムを巡回する送迎バン
・不動産仲介業者の紹介
・片道航空券の手配
・空港ピックアップサービス
・現地の銀行口座の開設サポート
・労働許可（ワークパミット）取得
・健康保険、生命保険の加入
・トレーニング期間；約１か月Field Service Engineer (Fiber Laser)ID:49314
8,000 MYR ~ 10,000 MYRSentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Klang, Port Klang, Ampang Jaya, USJ/Subang Jaya, Shah Alam, Cheras, Selayang Baru, Rawang, Taman Greenwood, Seri Kembangan, Banting, Sepang, Semenyih, Chow Kit, Pudu, Seri Petaling, Other Selangor District, Tanjung Tokong, Tanjung Bungah, Gelugur, Georgetown, Jelutong, Air Itam, Bayan Lepas, Bayan Baru, Batu Maung, Bukit Jambul, Perai, Sebarang Jaya, Butterworth, Bukit Mertajam, Simpang Ampat, Juru, Nibong Tebal, Bukit Minyak, Batu Kawan, Johor Bahru, Muar, Senai, Batu Pahat, Other KL District, Pasir Gudang, Other Johor District, Pontian, Segamat, Tangkak, Kluang, Kota Tinggi, Kulai, Mersing, Tebrau, Iskandar Puteri, Bukit Gambir, Skudai, Nusajaya, Gelang Patah, Plentong, Pengerang, Ulu Tiram, Larkin, Sungai Buloh, Bukit Bintang/KLCC, Setiawangsa/Titiwangsa/Setapak/Wangsa Maju, Bandar Sunway/Puchong, Bangi/Kajang, Kota Damansara/Petaling JayaJob Description
- Travel to customer sites to install and repair laser products.
** Overall 1,000 clients in Malaysia with around 100 clients necessary for frequent on-site.
- Provide training and technical support to end users.
- Submit service report to head quarter.
- Communicate closely with overseas technical team for technical support.Benefit
- Company mobile phone
Logistic Sales Executive / Senior Exe (Sea Freight)ID:49893
3,000 MYR ~ 4,800 MYRKota Damansara/Petaling JayaJob Description
• Sales and Marketing (Hunting Role)
• Proactively seek out new revenue generating opportunities within existing customer and potential new customer and maintaining/build up good relationships and rapport with customers.
• Execute day-to-day sales activities, which includes sales visitation, updating new business potentials / share up potentials in the system, feedback on customer performance, satisfactions, AR Outstanding statuses, and progress of business development activities.
• Follow up on all sales leads generated
• Coordinate with the Operation center for smooth handling and operation flow.
• Monthly monitoring of sea freight performance.
• Maintain administration and relevant reporting and planning systems.
• Plan and manage internal communications and awareness of corporate direction, mission, aims and activitiesBenefit
Basic Salary: RM 3,000 - 4,800
- Transportation allowance: Exe = RM 250 / m; Senior Exe = RM 300 / m
- Bonus 2 times /year
- Quarterly Incentive
- Car parking: 50% subsidized
- Phone: subsidized
- Medical claim (Panel Clinic)
- Annual Leave: 14 days
- MC: 14 daysSales & Business Development, ManagerID:49876
5,000 MYR ~ 11,000 MYRKota Damansara/Petaling JayaJob Description
Contacting potential clients to establish rapport and arrange meetings.
Planning and overseeing new sales initiatives.
Researching organizations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Supporting the direction and goals for increasing Business Unit’s profitability through business growth with executing on timely reporting.
Support/overlook campaign/projects locally and regionally that are directly related to revenue generation activities including: origination, execution, tracking and reporting.Benefit
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Deputy Senior Manager, Credit Management [Financial Institution]ID:49871
6,500 MYR ~ 8,500 MYRKota Damansara/Petaling JayaJob Description
• Manage the Credit Management team nationwide. Formulate, review the credit guidelines and risk appetite in line with the requirement of TFS and development in the industry
• To evaluate and approve Hire Purchase (HP) loan applications
• To deal with Central Bank especially on matters related to CCRIS
• To drive and lead the New Loan Origination System (LOS) project – familiar with vendor selection and obtain necessary approvals
• Any ad-hoc tasks assign by superior from time to timeBenefit
*Non fixed allowance
- Bonus: Average 3 months salary (*subject to Company & Individual Performance)
- Annual leave: 21 Days
- MC: 28 DaysSpecialist, Infrastructure (Technical Support cum Admin) [Financial Institution]ID:49869
3,000 MYR ~ 5,000 MYRKota Damansara/Petaling JayaJob Description
A) IT General Administration (30%)
i. Request and follow up with vendor on Quotation & Delivery
ii. Proper record, verify & process Purchase Request/Capex/PO & Deliver Order
iii. Process and record Payment Request – Monthly/Quarterly/Yearly Bill and/or any project related invoices
iv. Organize, record and maintain proper filing system for all IT relevant Documents (Scan to File/Physical) and ensures it is audit readiness
B) Technical/Operation Support Role (70%)
i. IT Helpdesk Technical & Operation Support:
a. Serves as 1st level contact to provide IT Helpdesk Technical/Operation support to all end-users on IT related end-point devices - PC/Mobile Devices (Laptop/iPad), Printer, Peripherals, Operating System, VPN, and/or the associated component/software, troubleshoot infrastructure/network connectivity/performance issues.
b. Support all users that is based in HQ/Regional Office, Mobile – On the Go & Work from Home users.
c. Responds to telephone calls, email requests for technical/operation support in person, over the phone, Email or via remote access.
d. Identify and suggest possible improvements.
e. Track, escalate unresolved queries/problems to the next level of internal/external support personnel
f. Create, tracks. Document, monitors, escalate and close incident ticket in a timely manner.
g. Administer help desk system, log and monitor outstanding support request.
ii. Performs Routine Technical Assistance and Maintenance Duties:
a. Perform daily system health checks, monitor daily performance of various systems and report irregularities in a timely manner
b. Perform & monitor system daily end-of-day/start-of-day jobs and month-end process
c. Rollout and manage software updates including deploy Security Patches
d. Install, configure and maintain end-point devices (PC/Laptop/iPad/Printer), end-point software (Operating System, Protection Software, MS Office, Business Application Client), VPN, email.
e. User Access Management - Setup and maintain users' Accounts, various System Access profiles and deal with password issues
f. Prepare, installed IT related hardware/application systems for existing and/or new onboarding staff.
g. Daily System Event Logs/Job Scheduler Monitoring & Record:
• To ensure all the jobs are executed according to schedule time & completed successfully.
• Failure Job Investigate & Perform recovery steps and/or escalate to other internal/external for resolution of failure scheduler jobs
h. Backup, Replication & Restore Management – Perform, check, record, arranging backup tapes for offsite safe keeping
i. Arrange and carry out schedule vendor preventative maintenance and/or place and escalate vendor service calls when necessary, to resolve hardware or software failures
iii. IT Asset Management:
a. Deploy and commission new/existing end-point device configuration, assignment & deployment including the installation of operating systems and other required software deployment
b. Perform IT Asset verification, managed transfer, return and disposes of IT assets
c. Ensure timely record, update IT hardware, software related purchase/licenses information, maintain IT Asset Life Cycle & replacement
d. Ensure software license compliance, license/support warranty/maintenance is renewed on time
iv. Audits
a. Participate in response to various audit preparation, requirement and activities to compile and provide evidence and required documentations/information/sampling
v. Project
a. Participate in Infrastructure/Network related POC arrangement/testing, project evaluation & implementation
vi. Reporting & Documentation
vii. Other duties assigned as neededBenefit
*Non fixed allowance
- Bonus: Average 3 months salary (*subject to Company & Individual Performance)
- Annual leave: 21 Days
- MC: 28 DaysManager, IT Security [Financial Institution]ID:49868
7,000 MYR ~ 9,500 MYRKota Damansara/Petaling JayaJob Description
• Lead the IT Security team in IT System/Infrastructure Security; implement and monitor security measures for the protection of business application systems, networks and information to ensure that all IT related security components are implemented in accordance with the compliance against Global Information Security Group Guideline/Standards, Statutory Legal and Regulatory requirements.
• Lead & participate together with the team responsible on patch & vulnerability management. To monitor, analyse and response to daily system alerts/logs from various internal/external source/soc; conduct correlation/forensic analysis, determine possible causes of such alerts, flag suspicious events, identify abnormalities and report violations; resolve internal/external escalation within agreed SLA, provide technical supports, lead the Security Incident Response Team, develop counter measure/strategies to respond to and recover from security breach, document the incident & take appropriate action accordingly.
• Lead & conduct regular self-assessment to assess company’s IT security maturity levels, analyze security threat landscape & future requirement by working with relevant party to establish short/long term IT Security Strategy that is aligned with company, IT and/or Global Information Security Group strategic, goals, direction and budgetary considerations. Accountable to lead, evaluate, implement, maintain and support IT Security related systems/devices/projects, minimize IT security risks exposure and enforce IT Security related control, compliance & governance across the company.
• Serve & being the in-house technical/security subject matter expert to assess, advice and discuss with relevant business system owners/users, IT team, vendor and/or regional team to ensure IT Security related control requirements on the new/enhance system are well-designed and implement according to Global
• Information Security Group Standards/baseline, local regulatory and best practices. Manage exceptional request. Coordinate with vendor on 3rd part Penetration Testing, Source Code Scanning for new and/or major enhanced system/projects and ensure highlighted issues/gaps are closed prior to system/project go-live.
• Oversee, facilitate and interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group and/or any others local regulatory requirement. Periodical tracking and follow-up with relevant party to ensure Audit and compliance gaps are address and rectify according to committed timeline.
• Establish, maintains IT Security Awareness &Training. Review and ensure IT security related policies, procedures and guidelines are up to date. Keep abreast of industry standards, frameworks, technologies & recommend improvements wherever is necessary. Take the lead to plan and conduct monthly, quarterly IT Security related reporting & meeting with management and/or Regional CISO.Benefit
*Non fixed allowance
- Bonus: Average 3 months salary (*subject to Company & Individual Performance)
- Annual leave: 21 Days
- MC: 28 DaysRegional Technical Support Officer ID:49819
4,000 MYR ~ 4,000 MYRKota Damansara/Petaling JayaJob Description
1. Handle and Monitor all incoming incidents, Inquiries and Warranty request in Remedyforce OP/PP on daily basis and making sure resolution is provided in timely manner.
2. Troubleshoot and reproduce issues in BSA-M laboratory to provide resolution with the issues before escalating to KMI.
3. Perform escalation of queries when required, and to continuously monitor and assist in the progress of the query till a satisfactory reply has been retrieved for regional subsidiary like NOCs or distributor.
4. Solution - Support all incoming issues from NOCs and Distributors. Troubleshoot and communicate directly.. etc YSoft, EFI team for any additional resolution.
5. Technical Bulletin - Periodically provide technical updates to NOCs and Distributor to help solving issues which includes known issues and firmware updates.
6. Telecommunications Certification Application Support- Monitor the certification Telecommunication to regional NOCs & Distributors etc Malaysia, Indonesia.
7. Any other duties as deemed fit by management.Benefit
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Assistant Manager – Creative Communication & Digital MarketingID:49762
5,000 MYR ~ 7,000 MYRKota Damansara/Petaling JayaJob Description
1)Brand Communication & Creative Communication
-Ensuring brand image and style guide compliance in every content creation, including test posts, video and used image.
-Design and produce artwork for various marketing materials such as prints, advertisements, Point-of-Purchase Display, Catalogs, Leaflets, Posters, etc.
-Support Marketing, Music Education and Retail on advertising and promotion materials
-Update and report on list of job assignments
2)Digital Platform ( Website, Social Media and E-Commerce)
Company Website
-Manage customer inquires via SalesForce.com
-Work closely with internal for any newest updated information on company website. (includes: Dealer Information, News & Events, Product Information, Marketing Activities and etc.)
-Report on website key performance index
Company Social Media (Facebook, Instagram & Youtube Channel)
-Brainstorms new and creative growth strategies through digital marketing.
-Responsible for company's social media daily posting and monitoring performance of the post.
-Ensuring brand image and style guide compliance in every content creation, including test posts, video and used image.
-Work closely with Sales & Marketing team across all division in their digital marketing content development and activities. Includes assisting in create landing pages.
-Research, develops and establish engagement activities to increase online presence includes stay-up-to-date with the latest social media trends.
-Identifies trends and insights, and optimizes spend and performance based on the insights.
-Measures and reports performance of all digital marketing campaigns and assesses against goals.
-Interacting with customers and dealing with customer’s inquiries.
Company E-Commerce
-Ensure contents, stocks, products & prices are correct and up-to-date.
-Work closely with Marketing team on administrative tasks.
-Monitor key performance indicators of e-commerce store.
-Feedback on weekly report on traffic & sales statistic.
-Suggest methods and suggestions for traffic and sales improvement.
3)Company Database
-Manage Customer Database via SalesForce.com
-Work closely with internal team in setting up database collection form.
4)Department Operation
-Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
-Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
-Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
-Participate and support company and inter-departments event activities.
others
Original and creative in thinking.
Innovative—always looking for new and productive methods and processes
Ability to deliver constructive feedback on projects to the creative team
Ability to work at a fast pace and respond effectively to changing requests.
Accuracy and attention to detail
Ability to multitask - to work on a number of projects at onceBenefit
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Research & Planning (Senior Executive/Assistant Manager) ID:49759
4,000 MYR ~ 7,000 MYRKota Damansara/Petaling JayaJob Description
Industry: Automotive
Position: Senior Executive or Assistant Manager under Research & Planning department
Role: In charge of Supply Chain / Inventory Planning / Sales Planning.
Job responsibilities:
• Monitoring vehicles inventory for healthy stock level for all variants and color to fulfill market retail sales.
• Involve in sales forecast discussion and proposed appropriate production volume plans.
• Communicate with Exporter on CBU orders and production/shipment plans.
• Communicate with assembly plants on firm CKD orders and production/assembly plans.
• Track and monitor plant production progress versus schedule.
• To work closely with team member to ensure adequate ordering and timely delivery of accessories.
• Collect market information and present the information & production plans to assembly plants during meeting.
• Close communication with Procurement & Logistic Depts on production plans for smooth allocation operation.
• Assist superior in all ad-hoc assignments.
*Branch to be assigned is a Sales office in Selangor. Factory is located in other state.
*Business travel is required based on requests and needs but for travel frequency you may check during the interview as not yet fixed at the moment.Benefit
▼Salary Package
Senior Executive: RM4,000-5,000
Assistant Manager: RM5,000-7,000
- Bonus provided
- No separated allowance but all expenses for business purpose are claimable. (not for commute)
