75 Jobs for Business Administration & Management found
【Japanese speaking】Personal Assistant ID:49768
3,500 MYR ~ 5,000 MYRShah AlamJob Description
Industry: Logistics/Warehouse
Dept: Accounting & Admin
Role: To assist translating between Japanese and local staff
Job responsibilities:
- Main role is to assist on accounting related but also support on business administration matters
- To compile the data of company's sales performance or other financial status, and prepare presentation and reporting documents
- To check and summarize the status of debt collection
- To support on organizing the company regulations & policies
- To support translation between Japanese and local staff in English and Japanese
- To receive the message or instruction from Japan HQ and share internally by translatingBenefit
Salary package: 3,500-5,000 MYR *negotiable
- EFF, SOCSO
- Bonus (1.5~2month)
-Transportation allowance
-AL：14～25days
-MC：14～22days
*Position title is subject to change新設・平日勤務／インサイドセールスアカウントマネージャーID:49366
7,000 MYR ~ 14,000 MYRGeorgetownJob Description
＜募集ポジション＞インサイドセールスアカウントマネージャー
リテンションレートの目標達成のために、また、IPプロダクトプラットフォームにかかる新しいビジネスチャンスを探るために既存のクライアントリストを管理していただきます。
お客様のニーズをつかみアップセルの機会を増やし既存顧客をマネジメントしていただきます。
＜業務内容＞
・割り当てられた営業目標の達成のために、新規のビジネスチャンスを探り、リテンション率の改善に努める
・毎月コミュニケーションを継続的に行い、その予測を正確に上司へ報告
・顧客と効率的に連携し、Salesforceで定義されたプロセスを含む会社の売上プロセスに準拠した新しいリードを探し実行
・顧客に基づいて販売されている一連の会社商材に関する理解を深めるために、継続的に学び、改善に努める
・競合の商材やサービスについての理解を深めることで、どのようにして市場の中で彼らより優位にたつかを確認する
・チームのミーティングやイベントに積極的に参加し、自身のもつ成功体験や商材への知識や営業手法をシェアし、チームで協力しあって生産性の向上やリソース分散を図る
・定義された適切なボリュームでの電話やミーティングの実施
・セールスフォース上でのアカウントプロファイルの作成と更新、見積もりの提供、取引の予約など
・既存顧客のなかからコアジョブロールのためにポテンシャルのターゲットとコンタクトリストを特定する
・四半期ごとの戦略、バーティカルで集中的な統合マーケティングキャンペーンの実行
・チームのメンバーや他の管理メンバーとコミュニケーションを効果的にとる
＜会社概要＞
我々はイノベーションを加速するために、信頼性の高い知見と分析を提供する世界的リーディングカンパニーです。
大学・非営利団体・資金提供団体・出版社・企業・政府機関・法律事務所など、世界をリードする様々なイノベーターのお客様へ重要なデータ、情報、ワークフローのソリューション、および深い専門知識を提供しています。
全世界では40か国以上に展開し、6000名以上の従業員のいる公開企業です。
＜ペナン支店について＞
最新のグローバルビジネスセンターをペナンに2020年に立ち上げました。9週間にわたるのトレーニングプログラムやその後のキャリアの成長のための継続的なトレーニングの機会を提供しています。
成長を続けるグローバルビジネスセンターの一員として、我々の価値観に共感いただき、ジョインいただける方の応募をお待ちしております。Benefit
トータル給与：RM7000~15000前後（コミッション制）
勤務時間：8.30am - 5.30pm（MY時間7時半～16時半）
リモート勤務：原則不可
バイアウト：検討可
組織構成：現在部署には20名ほどのメンバーが在籍、拡大予定
渡航時コスト：会社負担【国外からの応募可能】※未経験大歓迎※業界トップ外資系企業のカスタマーサービス（SNS） (47173)ID:49560
7,600 MYR ~ 7,600 MYRBayan BaruJob Description
■ポジション概要:
＜会社概要＞
当社はヨーロッパ発で世界70カ国以上の拠点と20万人以上の従業員を有する、世界No.1の企業で
す。
アジアは、日本・韓国・スリランカ・中国・ベトナム・ミャンマー・タイ・インドネシア・マレーシ
アと9ヵ国ビジネスを展開しております。
新しいビルの外資系企業らしい雰囲気で、キレイでおしゃれなオフィスにて勤務可能です。
設立して間もないにも関わらず、多くの方が就業されており急成長中の企業です。
オフィスの近くには大きなフードエリアがあり、5RM~ご飯が食べられるため食事にも困らないエリアです。(※メインオフィス）ビジネスの中心地・観光中心地にオフィスがある為、立地条件は抜群です。
【住みたい国No.1】のマレーシア、治安がより良いペナンにてあなたもキャリアを築いてみませんか？
<業務内容>
カスタマーサポートアドバイザー（CSA）として、顧客のリクエストや苦情に対応します。
主に、チャットやメールで顧客に情報を提供します。
CSAは、顧客の主要な連絡チームであり、お客様からの質問や懸念事項のをクリアにするサポートを行います。
依頼主（某有名なソーシャルメディア）を代表し、サービス品質向上につとめ、情熱を持って仕事に取り組んでいただきます。
基本残業はありません。
＜職務詳細＞
・顧客からの問い合わせ、リクエストを、プロとして迅速かつ適切な対応（電話での受電、メールなどでのご案内）をします。
・顧客からのフィードバック、トラブル内容を報告します。
・チームメンバーと連携して、より良いサービスを提供するための改善行動を実施します。
・顧客満足向上の為に、必要に応じて研修コースに参加し、知識経験を身に着けます。
・チームで目標を達成します。
・会社の方針を遵守します。
研修がある為、業界未経験でも挑戦可能です！お客様の課題を解決し、感謝の言葉がもらえるお仕事です★
ホスピタリティ精神の高い方、英語を活かして働きたいor伸ばしたい方、必見です！！
★ペナンについて★
・ペナンは2008年にユネスコ世界遺産に登録されている場所です。18世紀後半よりイギリスの支配
下となり、そのイギリス植民地時代のの面影と多民族・多文化社会が残されていおります。
・マレーシア第二の都市であるジョージタウンがある島と、少しのマレー半島を有した州です。
・古くからリゾートとして有名ですが、日系企業や欧米系の企業の進出も盛んで大きな工場もたくさ
んあります。
・人口はマレー系40％、中華系40％とマレーシア国内では中華系の比率が多くなっています。
・物価や家賃はクアラルンプールよりも安く、暮らしやすいエリアです。
・クアラルンプールからは飛行機で1時間程度の距離です。
・2024年までには空港を拡張し、2000万人を収容できるよう整備しております。また、2030年に
はLRT（空港-中心街を繋ぐ電車）の建設が予定されており、更なる発展が見込めるエリアです。
・Hawkerと呼ばれる中華系の安い屋台が並ぶ場や、Nasi Kandarと言われるムスリムインド系が経
営する発祥の地であり、食に恵まれたエリアです。
・ペナン名物フードは、ラクサ・ホッケンミーといわれる麺類が有名です。（麺好きにはたまらな
い？）
陸海空がある成長中の島ペナンにて皆さん一度暮らしてみませんか？
ペナンの事がもっと知りたい方へ ( Youtube )
1 https://www.youtube.com/watch?v=cu9FeuNL7Gw
2 https://www.youtube.com/watch?v=6dyuWNOUHJQ
3 https://www.youtube.com/watch?v=_Sf7_EP_cv4Benefit
＜＜就業条件 ＞＞
～就業条件～
・雇用形態：１年契約（毎年更新）※1年のボンドあり（ほぼ100%更新して継続雇用されておりま
す）
・試用期間：3~6ヶ月
・就業時間：週 5 日出勤（ 6am to 6pm ）
・休日：マレーシア(ペナン)のカレンダーに従う
・給与：7600RM前後
・手当：13ヶ月分の給与、年次パフォーマンスボーナス、
言語手当、住宅手当（上記に含まれる）、夜勤手当
有給10日、病欠休暇14日
保険あり、片道航空券・宿泊支給あり（マレーシア在住の方も支給されます）
・その他：格安飲料購入・無料ゲーム（playstation）・会社イベント（食事会・マレーシア祝日イベ
ント）・割引ジム施設・友人紹介制度（紹介毎報酬あり）・住宅情報提供・柔軟なキャリアプラン制度・提携先（診療所・病院・歯科・薬 局）有、駐車スペース有（有料）、配偶者VISA会社負担Project ManagerID:49729
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
- Minimum Job Expectations
* To assist Operation Manager in controlling and utilizing manpower effectively through planning, organizing and scheduling to maximize operations and administrations within budget. Monitor and control cost in order to maximize profit successfully for all current projects
* To assist operation manager in analyzing and resolving project issues at site in timely and accurate manner. Assess potential risks and technical challenges and develop appropriate mitigation plans
* To assist operation manager in improving processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize efficiency. Monitor adherence to rules, regulations and procedures
* To prepare, maintains complete and up to date records and prepare relevant reports and analysis for management
* To assist HRD Department in recruitment and placement of required staff; delegation of task and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance of subordinates
* To manage and coordinate preparing of contingency plan to ensure no shortage of labor supply.
* To coordinate, monitor and manage all administrative procurement for cleaning chemicals, equipment and machinery and to monitor logistic planning and stock control of cleaning chemicals, thus ensuring all chemical dilution and SDS are properly follow by subordinates
* To ensure timely order & delivery of stock from various suppliers, timely servicing of machinery & equipment and to source for the most efficient machine, good quality chemical and toiletries that suit to our operation
* To conduct random inspection at all buildings physically ensure services are conducted as per schedules, to discuss & resolute measures to improve the services conducted periodically thus improving relationship with client
* To ensure customer satisfaction by meeting due dates and reducing the cost of operation, scheduling and planning
* Continually work towards service excellence through observation of operation systems and processes during day to day work
* To promote good staff rapport and to strengthen employee relationship/motivate them to ensure high productivity.
* Provide leadership, direction, coaching and feedback to service manager/officer for continual process improvement efforts so that operations can operate at an optimal cost with highest efficiencies
* To ensure customer satisfaction by meeting due dates and reducing the cost of operation, scheduling and planning
* Continually work towards service excellence through observation of operational systems and processes during day to day work
* To promote good staff rapport and to strengthen employee relationship/ motivate them to ensure high productivity
* Provide leadership, direction, coaching and feedback to service manager/officer for continual process improvement efforts so that operations can operate at an optimal cost with highest efficiencies
* To assist operation manager and head of department in the development of strategic plans for operational activity. Implement and manage operational plans, manage & motivate subordinates to achieve the objectives of the operation department, align with to the company''s core values, mission and vision statements
* To promote safety and health within the team and raise awareness amongst all service crew of appropriate safety and health regulations
* Adhere and comply with company ISO9001 processes and ensure all activities and materials meet with relevant organisational and statutory policies, including health and safety. employment act and equality laws
* To assist and perform all ad-hoc assignment as and when assigned
* Develop self, and maintain knowledge in relevant field at all times
- Roles & Responsibilities
• Responsible for client relations, resources planning, staffs development, all administrative procurement for cleaning chemicals, materials, equipment and machinery, reporting, logistic planning, implementing and managing the activities of the Operation Department.
• Responsible to improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
• Responsible to ensure client satisfaction by meeting deadlines and reducing cost of operation, scheduling and planning.
• All activities should be in line with the Company’s objectives and must be conducted in a manner that is appropriate with the Company’s image.Benefit
To be advice during interview
Customer Service ExecutiveID:49599
2,500 MYR ~ 3,500 MYRUSJ/Subang JayaJob Description
SPECIFIC RESPONSIBILITIES
• Attend to customers either by telephone, electronically or face to face / walk-in customers.
• Attend to walk in vendor, courier service, interview candidate etc.
• Respond promptly to customer inquiries, product, pricing, delivery information, services and complaints.
• Identify and assess customers’ needs to achieve customer satisfaction.
• Perform customer verifications (based on transaction and credit limits).
• Attend to customer’s complaints, investigate and fill up customer complaints form and CN application.
• Process customer orders, service orders, forms, applications and requests.
• Prepare quotation, invoice, DO and make billing.
• Follow up back order and repair quotation.
• To liaise with branches, Purchasing and Warehouse to check stock availability and do stock transfer to fulfill customer order and service repair.
• Prepare and obtain approval for stock adjustment form for transfer / cannibalisation.
• Arrange collection of repair tools or return goods.
• Keep track of customer interactions, comments, inquries and transactions.
• Communicate and coordinate with internal departments.
• To perform any ad hoc assignments as assigned by the Management.Benefit
salary range - RM 2,500 - RM 3,500
【Mandarin speaker】T3 Technical SupportID:48943
-KL SentralJob Description
Profile： Call Centre, Technical Support
Clients: Taiwan Market
▼SUMMARY:
The Frontline Technical Support Engineers’ primary focus will be ensuring that all customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. They will develop a relationship with their technical peers for the technology they support and related technologies in order to ensure improved collaboration and satisfaction in support.
▼Responsibilities：
Applying strong verbal and written communication skills in the supported language, and solid technical
knowledge of supported products, to represent client and communicate with its customers through telephone, email and web response, carrying out the following activities as needed:
• Represent client and communicate with its customers
• Manage relationships with multiple customers, partners and collaborate with business contacts
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to
effectively deal with customer and technical issues to achieve problem resolution and customer
satisfaction
• Document incidents, report customer suggestions and technical issues to client
• Respond to voice of customers, utilize its escalations and meet response, resolution,
efficiency, productivity and utilization targets required by client's business unit
• Communicate and collaborate with cross-group peers and client's resources both proactively and
reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot
problems
• Produce quality documentation and share with the appropriate team members and tech lead as
appropriate
• Compliance with the service operation processes for execution excellence
• Adherence to the Business Code of Conduct in all customer interactions and interactions
with client, and
• Strict adherence to data privacy guidelines – never putting customer PII at risk
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL Sentral.
・ Fulfilling allowanceBenefit
Salary will be discussed based on your experience and expectations
■5 days working, 2 days off
■Other benefits
・complexity allowance
・AL 30 days (includes public holidays)
・MC 8 days
・Medical Insurance【VISA不要の方限定】受付および通訳アシスタントID:49491
5,000 MYR ~ 7,000 MYRMont KiaraJob Description
業界：クリニック
募集ポジション：受付および通訳アシスタント
当クリニックでは日本式の医療サービスを提供しています。
日本人の患者様が多く、スタッフも日本語をお話される方がほとんどです。
皆さまフレンドリーで和やかな雰囲気の職場で安心して勤務いただけます。
時には受付を、また時には診察時の通訳サポートとして、
臨機応変に、おもてなし精神をもってご対応いただける方を絶賛募集中です！
仕事の範囲：
- 受付対応（ウォークインまたは電話やメールでのご対応）
- お問合せや診察予約の対応
- 保険会社とのやり取り
- 医師と患者様との間で診察時の通訳サポート
-小口現金の日時・月次管理
- 必要に応じてその他の業務対応Benefit
基本給与: 5,000~7,000 MYR
MC: 14 日
AL: 10 日 (2年目からは14日)
メディカルカード支給
保険加入有
交通費については応相談
社員割引有
駐車スペース有(無料)
ボーナス：業績に応じて有
産休制度有 (2か月)
※時短交渉可（面接時）【JP speaker】 Receptionist cum medical translatorID:49440
3,500 MYR ~ 7,000 MYRMont KiaraJob Description
Industry: Clinic
Position: Reception/Translation/Admin
You will be working as a receptionist which will liaise with patients directly.
If you are someone likes to serve customers with a good hospitality, would be very much suitable for this position.
Job scope:
- Perform as a receptionist, serve walk-in & call-in customers
- Make a booking for call-in customers
- Dealing with insurance companies
- Provide a medical translation and guidance in between doctors and patients for consultation
- Monitoring petty cash (daily, weekly and monthly)
- Miscellaneous roles related to daily operation
- Report to doctorsBenefit
-
Penang Branch Sales ManagerID:48750
7,000 MYR ~ 10,000 MYRPasir GudangJob Description
1 Supervise the complete performance of the branch sales team.
2 Responsible for following up on overall branch sales achievements and carrying out sales transactions.
3 Responsible for guiding the sales department appropriately so as to achieve operational targets.
5 To observes and monitor overall progress of branch sales team as to ascertain the fulfilment of particular portfolios of business performances.
6 To provides essential coaching to the associates of the sales team in order to provide quality and standardized customer care services.
And works towards the future growth of the organization through proper enforcement of product launch strategies and effective marketing campaigns.
7 To ensures that the general standards of the business sales processes are adhered by the sales team.
8 Responsible for decent execution of the priorities by guaranteeing an open line of contact between the back end team and the sales team.
9 Perform the important work of adjusting the local sales strategies of the branch to tailor the corporate promotional strategies.
10 Works towards the betterment of the yearly branch business plans and examines potential sales programs.
11 To ensure the addition of new businesses and modernizing of current business plans.
12 To prepares the yearly budget and analyses the financial expenses of the branch for ensuring conformity with the approved monetary confinements.Benefit
-
Corporate Affairs Assistant ManagerID:48027
5,000 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Description
Responsibilities:
• To assist Corporate Affairs Manager in the following areas:
• To assist in managing and handling full spectrum of Corporate Affairs related matters, Human Resource & Admin duties which include payroll administration, recruitment, training & development, employee relations, industrial relations, compensation & benefits, performance management, updates of employee personal files, preparation of HR letters and reports.
• To assist in planning, developing and implementing HR strategies and development.
• To assist in manpower planning, recruitment and selection matters and to liaise with respective HODs on manpower requirements. To assist in managing the performance of the human resource services team in performing their day-to-day operational activities, ensuring quality and timeliness.
• To establish and maintain appropriate systems for measuring necessary aspects of human resource development (talent and performance management).
• To formulate, implement and control of Human Resources policies and procedures for the company.
• Enforcement and control of employee relation system to ensure the compliance to the regulation and code of conduct to create industrial harmony and good working environment within the staff.
• Initiate and execute dynamic ideas to enhance employee communications
• Providing general administrative services to a high level of operational efficiency
• Other Corporate Affairs, HR & Admin functions as and when assigned from time to time.Benefit
Working time 09:00 - 18:00
Salary Range : RM5000-RM6000
