15 Jobs - Career Change in Malaysia: Retail
HR & Admin Manager (Japanese Speaker)ID:58703
8,000 MYR ~ 10,000 MYRMont Kiara, Port KlangJob Description
< Human Resources >1. Recruitment & Staffing- Manage end-to-end recruitment, from job posting to onboarding.- Liaise with recruitment agencies and job portals.- Develop talent acquisition strategies to attract and retain qualified candidates.- Coordinate work pass and visa applications for expatriate employees and dependents with relevant government agencies.- Support expatriate when necessary (e.g. obtaining driving licence, etc).2. Compensation & Benefits- Oversee payroll administration and ensure compliance with statutory requirements (EPF, SOCSO, EIS, HRDF, PCB, Form E, EA) for 300-500 headcount.- Review and update compensation structures and benefits packages.3. Performance Management- Implement and monitor probation review, and quarterly KPI review.- Manage Performance Improvement Plans (PIP) for underperforming employees, ensuring proper documentation and follow-up.- Support department heads in setting clear performance goals, and conducting fair evaluations.4. HR Policy & Strategy, Employee Relations & Engagement- Review, streamline, and align HQ-level HR policies, procedures, and employee handbook to ensure consistency across departments- Regular communication in Japanese language with HQ HR department- Conduct and manage Domestic Inquiries (DI), including preparation of show-cause letters, appointment of inquiry panels, and documentation of proceedings.- Handle disciplinary actions, grievances, and conflict resolution- Ensure compliance with the Employment Act 1955 and other relevant Malaysian labor laws.5. Training & Development- Identify training needs and coordinate employee development programs.- Liaise with HRDF (Human Resource Development Fund) for training grants and claims.< Administration >1. Office & Facilities Management- Oversee office administration, maintenance, and procurement.- Manage company assets, utilities, and service providers.- Ensure workplace safety and compliance with health and safety regulations.2. Policy & Compliance- Develop, review, and implement HR and administrative policies and SOPs.- Ensure compliance with legal and regulatory requirements (e.g., OSHA, PDPA).3. General Support- Manage company events, staff and guests' travel arrangements, and logistics.- Support management in planning and executing operational strategies.- Liaise with suppliers and contractors whenever necessary- Maintain record and documents for office and warehouse (e.g. agreements, licenses, permits)
Benefit
・Total Salary = RM 8,000 ~ RM 10,000
・AL: <2Y 12d, 2~5Y 14d, >5Y 16d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・AIA Insurance
- Specialist + Normal Outpatient max RM 2,000 / year
- Hospitalization max RM 20,000 / year
・Bonus provided once a year (only if you worked for more than 1 year)
・Annual medical checkup (expenses bear by company)
・Maternity Leave (90 days following labor act)
・Any cost on travel (e.g. office to Daiso warehouse, banks etc) reimbursed
・Annual Bonus (based on company performance / average 2 months)
・Engagement Activities
- Company Annual Dinner
- Company Lunch (Birthday, Welcome Ceremony, Farewell ...)Finance ExecutiveID:58635
2,800 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
【Job Responsibilities】- Assist in all Finance functions to ensure day-to-day operations of overall accounting and financial activities- Responsible for handling accounting- Assist in preparing accurate and timely reporting and submission of monthly/periodic financial and management reports- Ensure that financial transactions are properly updated and recorded.- Assist in preparing accounting documents and monthly schedules.- Assist in reconciliations such as bank and debtor/creditor reconciliations..- Resolve accounting discrepancies and irregularities- Assist in the preparation of reports for external reporting (e.g. statutory annual financial statements).- Handling GST return Filling.- Liaise with team member for ensuring proper recording of information & financial data- Perform general Finance administrative support- Perform other accounting / finance related duties or tasks as assigned from time to time.
Benefit
- Salary: RM2,800~4,000
-Transportation allowance
- own car : [(home<>office) km x 0.24 x 2 x 22days] + toll expense
- own motorcycle : [(home<>office) km x 0.1 x 2 x 22days] + toll expense
- carpark is season pass
- public transport : one-way fare x 2 x 22days
- Company phone will be provided / mobile phone allowance (RM150)
<Benefits>
- AL : 15 days (<2 years service) ; 16 days (2-5 years service) ; 20days (>5 years service)
- MC : 14 days
- Medical claim : up to RM 2,000 per year (not includes dental and optical)
- Company insurance
- Medical (inpatient)
- Will provide replacement leave if work during PHAdvertising & Promotion Senior Executive / ExecutiveID:58375
3,500 MYR ~ 5,500 MYRBukit Bintang/KLCCJob Description
Advertising and Promotion-----------------------• To coordinate and implement assigned advertising and promotions projects as well as public relations effort to meet the overall objectives of the Mall.• To help identify, plan, and organize suitable themed promotions for the Mall to achieve strong brand identity and positioning, at the same time maintain strong market presence.• To evaluate feasibility of every promotional against Company’s policies, objectives, and target market.• To conduct market research and compiling figures or statistics towards the preparation of advertising and promotion plans.• To monitor and evaluate effectiveness of the promotion against existing policies, objectives, as well as target market.• To ensure proper implementation and smooth coordination of duties amongst departments and contractors for all promotion events.• Constantly keep abreast of the latest digital innovations and implement on the Mall’s digital platform.• Manage online media campaigns, online advocacy, editorial planning and coordination, community outreach efforts, promotion, and etc.• To assist in the development of monthly newsletter and preparation of mailing list.• Measures performance of digital marketing efforts using web analytics tools i.e. Google Analytics.• To assist in the preparation of press invitations, press releases, press kits and coordinate press gifts for all promotion events.• To attend and provide assistance and support during the actual event as and when required.• To assist in coordinating the photography session of the press conference or any media coverage.• To identify and organize charitable and community related program that will enhance the Mall’s desired public perception.• Managing good rapport with tenants and to provide support, coordination, and recommendation on any store promotions, events, or merchandising display needs.• To assist in managing the customer loyalty program or VIP program into a profitable and long term relationship.• Assist in managing internal communications between the Business Relations team and the tenants.• Assist in managing external communications as well as media and public relations.• Identify and build business relationships with strategic partners i.e. government agencies, tourism related bodies, charity / volunteer organizations, corporate organizations, and etc. for joint promotions or sponsorship opportunities.• To handle all correspondence and administration of concept proposals, promotional license agreements, DBKL submissions, visual submissions for refund of security deposit.• To keep an updated list of media contacts and maintain good media relations at all times. • To maintain an orderly library of all events, projects and promotion activities, news articles, magazine advertisements, photographs, slides, artworks, leaflets, and etc.• To tabulate and maintain an accurate record of all expenses incurred within advertising, promotions, public relations, VMD, and any other operational matters. Visual Merchandising-----------------------• To assist in developing innovative ideas and creative concepts that support the promotional efforts.• To liaise with suppliers and display contractors on the materials, cost, timing, schedule, coordination works, as well as final set-ups for the merchandising / decorations of the Mall.• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.• To coordinate with advertising agency for visualization and concept for all collaterals, promotion materials, advertising and publicity materials.• To ensure the control quality standards for all visual displays are in accordance with the existing policies, objectives, and identity of the Mall.• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props, decorations in good working condition.
Benefit
- Transportation allowance
- Company phone will be provided / mobile phone allowance
- Company insurance
- Medical (inpatient)
- AL
- MC
- Medical claim【JP Speakers】Appraiser(Luxury Goods)ID:58595
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Verifying the authenticity of designer items by examining their features, such as logos, stitching, and materials, and using specialized tools or techniques.- Evaluating the condition of the items to determine their value. This involves checking for any wear and tear, damages, or repairs that may affect the item's worth.- Setting prices based on the item's authenticity, condition, brand, and market demand. This requires knowledge of current trends and market values for different brands and products.- Keeping up-to-date with trends, new releases, and changes in the fashion industry to ensure accurate assessments and valuations.- Assisting customers with inquiries, providing information about the authenticity and value of items, and offering advice on buying or selling pre-owned goods.- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Boutique Welcome Host/ ReceptionistID:58566
4,500 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Description
【Job Responsibilities】【A】 Receptionist- Boutique generic public phone-line: o Answer boutique calls in a timely manner (within 5 rings) o Screen and forward phone calls to the necessary personnel (within the boutique) - Boutique generic public email account: o Assign emails from existing client to SA who is their follower o Equitably assign emails from new client to an SA, in accordance to the language needs of the client o Reply to boutique’s emails for appointment requests and call backs, this includes planning boutique team’s planned appointments, and walk in rostering. o Track how many emails are fielded to each SA a day. - In person: o Screen customers and monitor access to boutique o Inform retail staff of customer’s arrivals or cancellation of appointments 【B】 Customer Experience - To provide excellent customer service as the first point of contact to welcome customers - Connecting customers with retail staff based on the appointments arranged - Serves customer by greeting and complete procedures when guests arrive and leave (serving drinks beverage and welcome material) - To prioritize incoming visitor and phone traffic effectively and smoothly - Ensure CRM data capture for all new clients’ arrival - Ensure that the boutique front area is in presentable condition 【C】 Administrative - Key contact person for managing client appointment for the boutique - Update calendars and schedule meeting for retail staff - Assist Boutique Manager in roster planning. - Record the boutique traffic data on daily basis and submit the report to relevant managers - Track welcome materials inventory (drink and beverages for customer) and inform the person in charge for any replenishment required
Benefit
Grooming Allowance (RM250) - not fix
Annual leave - 14 days
Medical leave - 14 days
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commissionAccount Manager ID:58505
6,000 MYR ~ 10,000 MYROther Kedah DistrictJob Description
- Form a proper accounting department - Provide training to junior accountants - Provide professional advise for company - Lead, manage and monitor accounting operations, process and functions.- Monitor and manage the month-end accounting processes.- Monitor and in preparing balance sheets and budget reports.- Review financial data and prepare monthly and annual reports.- Tax preparation, auditing, banking, and other financial needs as necessary.- Establish and enforcing proper accounting methods, policies and compliances.- Track the Company's financial status and performance to identify areas for potential improvement.- Create management tools that effectively monitor accounting processes.- Generate various analyses and financial reports for the management.- Ad-hoc issues from time to time.
Benefit
- 14 days annual leave
- Mc
- Transport allowances (depends on the distance from home to office)
- Toll claimable
- Performance BonusOperations Manager ID:58458
12,000 MYR ~ 16,000 MYRSingaporeJob Description
Key Responsibilities• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused servicedelivery.• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.• Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.• Collaborate with management on business development initiatives, promotions, and strategic projects
Benefit
- Monthly performance bonuses based on individual and store performance
- Work Permit application support for successful candidates requiring sponsorship
- 10 days AL
- MC (labor law)
- Holiday (labor law)Senior Operation Manager ID:58417
8,000 MYR ~ 18,000 MYROther Kedah DistrictJob Description
This senior operation manager is responsible for overseeing the overall performance and operations of multiple retail outlets within the chain.This role ensures that stores meet sales targets, deliver excellent customer service, maintain operational efficiency, and comply with company policies. The role provides leadership, strategic direction, and operational support to store managers, driving business growth and customer satisfaction. 1. Develop and implement operational policies, procedures, and best practices to drive efficiency and effectiveness. 2. Develop and implement operational strategies to achieve sales, profitability, and customer service objectives.3. Lead, coach, and support store managers in achieving performance targets and maintaining high operational standards.4. Monitor sales performance, inventory levels, shrinkage, and operational KPIs; prepare reports and recommend corrective actions. 5. Optimize staff scheduling, manpower planning, and workforce productivity across outlets. 6. Drive visual merchandising standards, store layouts, and promotional campaigns to maximize customer engagement and sales. 7. Implement cost-control measures to improve operational efficiency and profitability.8. Coordinate with supply chain, marketing, finance, and HR to ensure smooth operations and alignment with corporate goals. 9. Conduct regular store visits to monitor performance, identify issues, and provide on-site guidance.10. Lead business expansion initiatives including new store openings, renovations, and process rollouts.
Benefit
- 8 days AL, nego
- 8 days MC, nego
- Company car provided
- Car maintenance claimable (company car)
- Petrol Allowance (company car)
- Mobile Allowance
- Toll claimable (Company car)
- 13th fixed month Bonus
- Performance bonus (depends)Senior Purchasing ManagerID:58418
8,000 MYR ~ 15,000 MYROther Kedah DistrictJob Description
The Senior Purchasing Manager is responsible for leading and managing the purchasing and procurement function across all retail outlets within the chain. This role focuses on sourcing products, negotiating with suppliers, managing vendor relationships, and ensuring the timely and cost-effective procurement of merchandise to support business growth, profitability, and customer satisfaction. 1. Develop and execute purchasing strategies to ensure optimal product availability, quality, and cost-efficiency. 2. Lead supplier selection, negotiation, and contract management to secure favorable terms and long-term partnerships. 3. Manage purchasing team to ensure accurate forecasting, ordering, and replenishment for all retail outlets. 4. Monitor inventory levels, sales trends, and customer demand to optimize stock levels and reduce excess or shortages. 5. Collaborate with merchandising, operations, and marketing teams to align product selection with consumer preferences and business goals. 6. Prepare and present regular reports on purchasing performance, supplier performance, and cost savings initiatives. 7. Support new store openings and expansion projects by coordinating purchasing and supply chain needs. 8. Manage daily warehouse operations, including receiving, storage, picking, packing, and distribution of goods. 9. Oversee and lead warehouse staff, providing training, guidance, and performance management.
Benefit
- 8 days AL, nego
- 8 days MC , nego
- Mobile network allowance (claimable)
- Toll claimable (if out for networking/work, not applicable on daily travel to office)
- 13th month Bonus
- Performance Bonus (depends)【Japanese speaker】Translator ID:58408
4,000 MYR ~ 5,000 MYRMont KiaraJob Description
-To listen, understand and translate spoken conversation or written information from Japanese to English/Bahasa Malaysia/Mandarin and vise-versa.-To act as the translator/interpreter in sales, marketing and other business activities that involve usage of Japanese language.-Responsible for documentation of conversations and discussions with clients when necessary.-Assist in maintaining/building a good relationship with potential/existing clients.-To act as a general assistant to Japanese expatriates in their daily business operations/activities.-To assist in preparing & translating reports, memos & letters as required.-To performs miscellaneous job-related duties as assigned.
Benefit
- Transportation allowance : provided based on the milage calculation
- Carpark : complimentary
- AL : 12 days (increase 4 days every 2 years, max 20 days) *subject to change
- MC : 14 days
- Medical : claimable up to RM300 per year
<Benefit>
- Accommodation (for ladies only)
- Bonus : subject to the company performance (averagely 1 month of basic salary)
- Increment : available subject to company and individual performance
