14 Jobs for Publishing/Printing/Advertising/Broadcasting found
Content Specialist - Japanese Patent ContentID:49567
4,000 MYR ~ 10,000 MYRGeorgetownJob Description
Main Purpose of Job:
• The role of the Content Specialist of Japanese Machine Assisted Translation (MAT) team covers all data quality related functions in the Linguistic related projects and roles to translate mainly Japanese patents into English. Support effective management and champion for continuous improvement of our quality driven operational workflow. Improve translated Japanese patent content by optimizing the use of editorial resource, our workflow and operational practice and by providing oversight of the master dictionaries and pre-processing. This position owns the responsibilities to improve Japanese to English (J to E) and English to Japanese (E to J) MAT results.
Tasks/duties:
1. Participate quality assurance checks for the translation of assignee, inventor, agent names of Japanese patent and Trademark applicant names.
2. Participate quality assurance checks of weekly Japanese patents translation and performs dictionary registrations and adjustment of original writing to improve the translation quality within the expected time line.
3. Coordinate and participate in planning quality control activities of the (J to E) MAT and (E to J) MAT
4. Expertly performs duties related to the quality enhancement of the MAT results
5. Liaison with technology team on (J to E) and (E to J) MAT Quality Control matters
6. Propose (J to E) and (E to J) MAT data quality enhancements
7. Drive resolutions of a broad range of problems related to the MAT quality
8. Act as a mentor and train others at all levels
9. Provide analysis and suggestions for process and content improvements as part of daily role or through participation in project teams.
10. Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.
Contacts: Japan Team, IP Solutions Front End Team (London), Operations Manager First Level Data Operations (Munich), Customer Service Helpdesk, other companies employees as needed.
Benefit
- Language allowance
新設・平日勤務／インサイドセールスアカウントマネージャーID:49366
7,000 MYR ~ 14,000 MYRGeorgetownJob Description
＜募集ポジション＞インサイドセールスアカウントマネージャー
リテンションレートの目標達成のために、また、IPプロダクトプラットフォームにかかる新しいビジネスチャンスを探るために既存のクライアントリストを管理していただきます。
お客様のニーズをつかみアップセルの機会を増やし既存顧客をマネジメントしていただきます。
＜業務内容＞
・割り当てられた営業目標の達成のために、新規のビジネスチャンスを探り、リテンション率の改善に努める
・毎月コミュニケーションを継続的に行い、その予測を正確に上司へ報告
・顧客と効率的に連携し、Salesforceで定義されたプロセスを含む会社の売上プロセスに準拠した新しいリードを探し実行
・顧客に基づいて販売されている一連の会社商材に関する理解を深めるために、継続的に学び、改善に努める
・競合の商材やサービスについての理解を深めることで、どのようにして市場の中で彼らより優位にたつかを確認する
・チームのミーティングやイベントに積極的に参加し、自身のもつ成功体験や商材への知識や営業手法をシェアし、チームで協力しあって生産性の向上やリソース分散を図る
・定義された適切なボリュームでの電話やミーティングの実施
・セールスフォース上でのアカウントプロファイルの作成と更新、見積もりの提供、取引の予約など
・既存顧客のなかからコアジョブロールのためにポテンシャルのターゲットとコンタクトリストを特定する
・四半期ごとの戦略、バーティカルで集中的な統合マーケティングキャンペーンの実行
・チームのメンバーや他の管理メンバーとコミュニケーションを効果的にとる
＜会社概要＞
我々はイノベーションを加速するために、信頼性の高い知見と分析を提供する世界的リーディングカンパニーです。
大学・非営利団体・資金提供団体・出版社・企業・政府機関・法律事務所など、世界をリードする様々なイノベーターのお客様へ重要なデータ、情報、ワークフローのソリューション、および深い専門知識を提供しています。
全世界では40か国以上に展開し、6000名以上の従業員のいる公開企業です。
＜ペナン支店について＞
最新のグローバルビジネスセンターをペナンに2020年に立ち上げました。9週間にわたるのトレーニングプログラムやその後のキャリアの成長のための継続的なトレーニングの機会を提供しています。
成長を続けるグローバルビジネスセンターの一員として、我々の価値観に共感いただき、ジョインいただける方の応募をお待ちしております。Benefit
トータル給与：RM7000~15000前後（コミッション制）
勤務時間：8.30am - 5.30pm（MY時間7時半～16時半）
リモート勤務：原則不可
バイアウト：検討可
組織構成：現在部署には20名ほどのメンバーが在籍、拡大予定
渡航時コスト：会社負担Product Support Representative (PSR) (Japanese Speaker)ID:49911
5,000 MYR ~ 7,500 MYRBayan LepasJob Description
- The team has different job functions as Customer Service and Technical Support. The team is spanned across different regions in Asia Pacific, i.e., Japan, Korea, China, Taiwan, Singapore, and India and support customers primarily in their local languages and in English. Each team collaborates with each other to support customers and embraces and focuses on customer delight.
- The PSR provides technical support of company Intellectual Property & Science products to our present and potential customers. This involves staffing the PSR as assigned and answering customer questions.
- He/She fully documents each case, following established PSR processes within the service level agreement.
- To meet this goal, in-depth knowledge of web product delivery, architecture, software and middleware, computers, network operating systems, network architecture/infrastructure is important. In-depth knowledge of database searching and analysis functions, file management, electronic publishing, the patent/literature scholarly process and the drug development process would be helpful.
- He/She facilitates an effective and efficient workflow through working closely with the Manager.
- This position provides customers’ input to several departments, among them, Sales and Marketing, Product Development, Project Management, Production, Development & Quality Control, Electronic Product Systems, and Customer Services.
- She/he tests new and upgraded products and discusses testing results and edits all support documentation.Benefit
- RM5500 - RM7500 (Including Allowance)
Product Support Representative (PSR) (Japanese Speaker)ID:49910
3,600 MYR ~ 4,900 MYRBayan LepasJob Description
- The team has different job functions as Customer Service and Technical Support. The team is spanned across different regions in Europe, Middle East and Africa (EMEA) and North Americas and support customers primarily in English. Each team collaborates with each other to support our customers and embraces and focuses on customer delight.
- The PSR provides technical support of company's Intellectual Property & Science products to present and potential customers. This involves staffing the PSR as assigned and answering customer questions.
- He/She fully documents each case, following established PSR processes within the service level agreement.
- To meet this goal, in-depth knowledge of web product delivery, database searching and analysis functions, file management, electronic publishing, the patent/literature scholarly process would be helpful.
- He/She facilitates an effective and efficient workflow through working closely with the manager. This position provides customers’ input to several departmentsBenefit
- RM3600 - RM4900 (Including Allowance)
Product Support Representative (PSR) (Japanese Speaker)ID:49909
5,500 MYR ~ 7,500 MYRBayan LepasJob Description
- The team has different job functions as Customer Service and Technical Support. The team is spanned across different regions in Asia Pacific, i.e., Japan, Korea, China, Taiwan, Singapore, and India and support customers primarily in their local languages and in English. Each team collaborates with each other to support customers and embraces and focuses on customer delight.
- The PSR provides technical support of company Intellectual Property & Science products to company's present and potential customers. This involves staffing the PSR as assigned and answering customer questions.
- He/She fully documents each case, following established PSR processes within the service level agreement.
- To meet this goal, in-depth knowledge of web product delivery, architecture, software and middleware, computers, network operating systems, network architecture/infrastructure is important. In-depth knowledge of database searching and analysis functions, file management, electronic publishing, the patent/literature scholarly process and the drug development process would be helpful.
- Facilitates an effective and efficient workflow through working closely with the Manager.
- This position provides customers’ input to several departments, among them, Sales and Marketing, Product Development, Project Management, Production, Development & Quality Control, Electronic Product Systems, and Customer Services. She/he tests new and upgraded products and discusses testing results and edits all support documentation.Benefit
- RM5500 - RM7500 (Including Allowance)
Senior Sales Training ManagerID:49872
13,000 MYR ~ 18,000 MYRBayan LepasJob Description
More About the Position:
-Looking for a highly-motivated individual to join our training department staff as a Senior Sales Training Manager. The Senior Sales
Training Manager will work with the training team and subject matter experts to organize, manage and maintain content for the Sales Organization knowledge repository, Learning Management System (LMS) and other content and tracking systems. Additionally, the Sales Training Manager will coordinate with sales leaders and subject matter experts across our global locations, support SME, coordinate training-related projects, and assist with the development of learning materials. The successful candidate will have a genuine desire and passion for helping people and exceptional organizational skills.
Job Responsibilities:
- Supports the creation, development and updating of training materials.
- Coordinates training courses and classes for a multi-functional and international sales community
- Organizes and maintains content files, knowledge repository, and Learning Management System
- Provides project management and coordination for training-related projects
- Manages vendor relationships, user accounts, and user access levels.
- Gathers feedback from trainers and trainees after each educational session.
- Track instructional effectiveness and determine the impact of training on employee skills and KPI’s
- Supports training delivery team.
- Provides customer support to end-users of all training systems.
- Coordinates, tracks and reports on analytics related to training activities.
- Supports overall activities of the Training Department
- Other duties as assignedBenefit
- RM13,000 - RM18,000
Inside Sales Account Executive (Hunter) – Japanese & Korean (Life Science)ID:49707
7,000 MYR ~ 10,000 MYRGeorgetownJob Description
Description:
The role of the Inside Sales Account Executive is to uncover new business opportunities to achieve the desired new business targets in the assigned territory within the APAC region and develop new business potentials for the assigned Science product platform – an industry who owns and operates a collection of subscription-based product and services focused largely on analytics, including scientific & academic research, patent intelligence and compliance standards, pharmaceutical and biotech intelligence trademark, domain & brand protection.
Key Responsibilities:
• To achieve/exceed territory sales plan by achieving the desired new business targets
• Forecast accurately to your direct manager with constant communication throughout each month
• Work efficiently with customers, qualify & execute on new leads and to comply with a pre-defined sales cycle process which includes the defined process of the CRM tool Salesforce
• Be constantly learning and improving upon your understanding of the relevant set of company products that are sold to the user base.
• Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them.
• Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity
• Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management.
• Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com.
• Identify potential targets and contact lists for core job roles within existing clients
• Execute on quarterly initiatives, integrated marketing campaigns for verticals, blitz campaigns, etc.
• Assume responsibility to establish & maintain effective communication & coordination with assigned Field Account Manager & other functional team membersBenefit
- Language allowance
Dual Filing AnalystID:49585
3,000 MYR ~ 4,500 MYRGeorgetownJob Description
Main Purpose of Job:
• Support effective management and champion continuous improvement of our quality driven operational workflow for Chinese dual filing patent content by optimising the use of editorial resource to enhance our content, carrying out quality analysis to optimize our workflow and operational practises.
Tasks/duties:
• Apply data validation to patent documents in line with editorial policies and conventions.
• Identify patents that relates to the same invention
• Achieve production volume and quality targets in the expected timeline.
• Recording of performance against target.
• Maintain awareness of current developments in own technology areas.
• Achieve and maintain consistent quality standards.
• Manage customer cases assigned by the Customer Service Desk and operational requests.
• Provide data analysis and reporting from periodic quality benchmarking reviews.
• Provide analysis and feedback of quality assurance data to external vendors to drive continuous content improvement.
• Provide analysis and suggestions for process and content improvements as part of daily role or through participation in project teams.
• Provide quality assurance checks for the translation of assignee, inventor, agent names translations and address data.
• Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.Benefit
-
Content Specialist - Chinese Patent ContentID:49566
4,000 MYR ~ 10,000 MYRGeorgetownJob Description
Job Description:
• Support effective management and champion continuous improvement of our quality driven operational workflow for translated Chinese patent content by optimising the use of editorial resource to enhance our content, carrying out quality analysis to optimize our workflow and operational practises and providing oversight of the master dictionaries and translation memory.
Key Responsibilities:
• Analyze quality checks from weekly publications of Chinese patents to drive weekly selection and allocation of translated patent records for editorial enhancement.
• Review editorial suggestions applied to local translation dictionaries, approve valid suggestions and oversee updates to master dictionaries.
• Review and approve suggestions and manage updates to the translation memory.
• Manage customer cases assigned by the Customer Service Desk and operational requests for translation enhancement, allocate retranslation/enhancement requests and manage any associated updates to the master dictionaries and translation memory.
• Provide data analysis and reporting from periodic quality benchmarking reviews.
• Provide analysis and feedback of quality assurance data to external vendors to drive continuous content improvement.
• Provide analysis and suggestions for process and content improvements as part of daily role or through participation in project teams.
• Provide quality assurance checks for the translation of assignee, inventor, agent names translations and address data.
• Support Chinese patent assignee (PACO) team in reviewing and researching the correct translation of company entities to ensure a joined-up approach to the translation and identification of companies.
• Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.
Contacts: Beijing Team, IP Solutions Front End Team (London), Operations Manager First Level Data Operations (Munich), Customer Service Helpdesk, other organization employees as needed.Benefit
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Frontend Developer ID:49411
3,000 MYR ~ 5,000 MYRBangsarJob Description
Location: Bangsar
Job Scope:
Develop new user facing features
Write reusable code and libraries
Enhance application for maximum speed and scalability
Validate input before submitting to back end
Collaborate with team members and stakeholder
Bridge the gap between graphic design and technical implementation
Define how the application looks and how it works
Translate UI/UX design wireframes (from Figma) to actual codeBenefit
Remuneration:
Salary up to 5000 MYR
AL up to 22 days
Laptop allowances
Optical and Dental Benefit
Medical Benefit
Performance Bonus
Details to be discussed during the interview
