Job Description
SummaryThe General Manager, Sales is responsible for driving business growth through management of existing Japanese clients while developing new business opportunities. This role also oversees sales strategy execution, cross-functional coordination, and sales team leadership.Key Responsibilities‐ Manage and grow relationships with existing customers, primarily Japanese companies- Identify and develop new customers and business opportunities- Oversee sales performance, order intake, and revenue management for assigned accounts- Handle customer inquiries related to procurement matters, including pricing, delivery schedules, and specifications- Coordinate closely with internal departments such as Production, Procurement, and Quality to meet customer requirements- Act as the first point of contact for quality-related issues and support improvement activities based on customer feedback- Develop and execute sales strategies and targets in alignment with company objectives- Lead, manage, and develop the sales team to improve performance and capabilities- Address customer complaints and issues, ensuring timely corrective and follow-up actions- Build and maintain strong relationships with customer management-level stakeholders
