Job Description
You will be in charge of customer service, assigned to customer service for career tape department.
Your job includes below but not limited to:
-Familiar with customers' requirements and competent in processing Customers Orders
-Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
-Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
-Updating of customers' inventory report
-Preparing of KPI statistics and reports for customers and internal use.
-Responsible for individual administration functional role
-Must have the initiative and proactive towards inquiries and follow ups.
Benefit
Basic Salary: 4,000-6,000 MYR
- Fixed Language allowance will be provided with JLPT N3 or above certificate
- Salary will be decided referring to your latest salary
- Increment after 3 months of probation upon good performance
- Annual evaluation for increment for good performance
- Meal allowance
- Transportation allowance
