3 Jobs: Education
Head of Sales & OperationsID:59019
12,000 MYR ~ 18,000 MYRKota Damansara/Petaling JayaJob Description
< ROLE MISSION >Lead and strengthen Sales and Student Affairs teams to drive growth, operational excellence, and an outstanding student experience.The role is both strategic and hands-on — responsible for building structure, improving systems, coaching performance, and ensuring that every lead and student receives world-class service.< KEY RESPONSIBILITIES >• Drive B2C sales growth by optimizing lead conversion and CRM utilization.• Strengthen operational workflows across sales and student support.• Define and enforce service quality standards throughout the student journey.• Coach and develop team members for consistent performance and accountability.• Collaborate cross-functionally with Marketing, Finance, and Technology to enhance processes and customer experience.• Manage vendor, affiliate, and partner relationships effectively.
Benefit
・Basic Salary = RM 12,000 ~ RM 18,000
・Life and Medical Insurance
・Medical, Dental and Optical Claims
・Parking Allowance
・Gym membership subsidy
・Discounted access to all our investing and trading education programsPartner Success Service (AI) ID:58793
3,000 MYR ~ 4,000 MYRUSJ/Subang JayaJob Description
1. Technical & Product Enablement• Understand client needs and map them to suitable SaaS platform solutions (e.g. monday.com).• Configure and implement workflows, dashboards, and integrations to support business operations.• Analyze and optimize clients’ existing processes for scalability and efficiency.• Support data visualization and reporting setup to track key performance metrics.2. Project & Account Management• Manage multiple client projects and accounts concurrently, ensuring smooth onboarding and timely delivery.• Conduct gap analyses and propose actionable improvement plans.• Track project milestones and ensure deliverables align with the agreed scope and objectives.• Maintain strong relationships with clients, acting as their primary point of contact throughout the engagement.3. Communication & Stakeholder Engagement• Present solutions and training sessions to both technical and non-technical audiences.• Prepare clear documentation, reports, and progress updates for clients and internal teams.• Manage client expectations and ensure a high level of satisfaction across all stages of engagement.4. Analytical & Problem Solving• Identify performance gaps and recommend data-driven improvements.• Troubleshoot and resolve issues proactively to ensure project continuity.• Continuously seek opportunities to improve service delivery and client outcomes.
Benefit
RM3K - RM4K
- Transportation expenses are claimable
- Hybrid working
- Has incentive & commission
- Bonus: Contractual bonus, Performance bonus
- AL: 14 days
- ML: 22 days
- Performance bonus
- EPF contribution: 13%
- Insurance coverageSales ExecutiveID:58281
2,800 MYR ~ 3,500 MYRShah AlamJob Description
1. Sales Presentations and Demonstrations: Conducting product or service presentations, demonstrating features and benefits, and addressing customer inquiries to showcase the value proposition.2. Relationship Building: Establishing and nurturing relationships with existing and potential customers, understanding their needs, and providing appropriate solutions.3. Sales Negotiation: Negotiating terms, pricing, and contracts with customers to secure sales and achieve win-win outcomes.4. Closing Deals: Bringing the sales process to a successful conclusion by obtaining customer commitments and completing necessary paperwork or documentation.5. Sales Target Achievement: Meeting or exceeding sales targets and quotas set by the organization, ensuring consistent revenue generation.6. Sales Forecasting and Reporting: Analyzing sales data, tracking performance metrics, and providing regular reports to management regarding sales activities, pipeline status, and forecasts.7. Customer Relationship Management (CRM): Utilizing CRM software to manage customer information, track interactions, and maintain accurate records of sales activities.
Benefit
- RM2.8K - RM3.5K (Basic)
- Allowances: RM400 (during probation), RM800 (upon confirmation of employment)
- Hybrid working
- Has incentive & commission
- Contractual bonus
- AL: 14 days
- ML: 2
- Performance bonus
- EPF contribution: 13%
