4个职位: Education
Partner Success Service (AI) ID:58793
3,000 MYR ~ 4,000 MYRUSJ/Subang Jaya工作内容
1. Technical & Product Enablement• Understand client needs and map them to suitable SaaS platform solutions (e.g. monday.com).• Configure and implement workflows, dashboards, and integrations to support business operations.• Analyze and optimize clients’ existing processes for scalability and efficiency.• Support data visualization and reporting setup to track key performance metrics.2. Project & Account Management• Manage multiple client projects and accounts concurrently, ensuring smooth onboarding and timely delivery.• Conduct gap analyses and propose actionable improvement plans.• Track project milestones and ensure deliverables align with the agreed scope and objectives.• Maintain strong relationships with clients, acting as their primary point of contact throughout the engagement.3. Communication & Stakeholder Engagement• Present solutions and training sessions to both technical and non-technical audiences.• Prepare clear documentation, reports, and progress updates for clients and internal teams.• Manage client expectations and ensure a high level of satisfaction across all stages of engagement.4. Analytical & Problem Solving• Identify performance gaps and recommend data-driven improvements.• Troubleshoot and resolve issues proactively to ensure project continuity.• Continuously seek opportunities to improve service delivery and client outcomes.
福利制度
RM3K - RM4K
- Transportation expenses are claimable
- Hybrid working
- Has incentive & commission
- Bonus: Contractual bonus, Performance bonus
- AL: 14 days
- ML: 22 days
- Performance bonus
- EPF contribution: 13%
- Insurance coverageInside Sales Support ExecutiveID:58309
3,000 MYR ~ 3,500 MYRShah Alam工作内容
1. Sales & Client Engagement:• Build and maintain strong relationships with academic institutions, libraries, and research organizations.2. Training & User Enablement• Perform training needs analysis (TNA)• Provide platform training to professional researchers• Arrange and coordinate either physical or online training with end-users• Lead and facilitate engaging training sessions on the features and benefits of the platforms.• Enhance researchers’ skills and knowledge in using digital academic tools and platforms.• Collect feedback during training sessions to continuously improve user experience and adoption.• Design, develop, and tailor training materials to align with client needs and platform functionalities.3. Market & Industry Awareness• Monitor and stay updated on publishing industry trends, emerging technologies, and academic best practices.• Share insights with the sales and product teams to align strategies with market developments.4. Support & Problem Solving• Address client inquiries, provide solutions, and ensure customer satisfaction during and after training.• Identify challenges during training sessions and proactively develop solutions to enhance effectiveness.
福利制度
- Hybrid working
- Has incentive & commission
- Contractual bonus
- AL: 14 days
- ML: 14 days
- Performance bonus
- EPF contribution: 13%Sales ExecutiveID:58281
2,800 MYR ~ 3,500 MYRShah Alam工作内容
1. Sales Presentations and Demonstrations: Conducting product or service presentations, demonstrating features and benefits, and addressing customer inquiries to showcase the value proposition.2. Relationship Building: Establishing and nurturing relationships with existing and potential customers, understanding their needs, and providing appropriate solutions.3. Sales Negotiation: Negotiating terms, pricing, and contracts with customers to secure sales and achieve win-win outcomes.4. Closing Deals: Bringing the sales process to a successful conclusion by obtaining customer commitments and completing necessary paperwork or documentation.5. Sales Target Achievement: Meeting or exceeding sales targets and quotas set by the organization, ensuring consistent revenue generation.6. Sales Forecasting and Reporting: Analyzing sales data, tracking performance metrics, and providing regular reports to management regarding sales activities, pipeline status, and forecasts.7. Customer Relationship Management (CRM): Utilizing CRM software to manage customer information, track interactions, and maintain accurate records of sales activities.
福利制度
- RM2.8K - RM3.5K (Basic)
- Allowances: RM400 (during probation), RM800 (upon confirmation of employment)
- Hybrid working
- Has incentive & commission
- Contractual bonus
- AL: 14 days
- ML: 2
- Performance bonus
- EPF contribution: 13%Business Development executive (franchise)ID:58276
3,200 MYR ~ 3,800 MYRBukit Bintang/KLCC工作内容
1. Acquire New Contracts- Assist the team in managing leads and following up with potential franchisees.- Participate in interviews and business orientations alongside senior staff.- Support the coordination of candidate steps from initial inquiry through signing the franchise contract.- Assist with location surveys and preparation leading up to new center openings.2. Support Franchise Opportunity Marketing- Help plan and carry out marketing activities to promote the Eye Level franchise opportunity.- Work with the team and HQ office in Korea to help create promotional and marketing materials.- Assist in organizing events and marketing campaigns targeting potential franchisees.3. Assist in New Center Support- Provide support to the operations team in helping new franchisees with renovation, training, and opening activities.- Learn to give operational and marketing advice under supervision.- Build positive working relationships with new franchisees, guided by senior team members.
福利制度
Fixed Transport Allowances RM200
Parking Allowances RM200 (claimable with receipt (staff to submit claim form ~ monthly))
Increment rate 5% to 9%
Performance bonus between 50% to 200% (depend on staff KPI result).
Marriage allowance
Business trip allowance
Birthday allowance Yes, plus half-day leave
Festive allowance Yes, plus half-day leave
Condolence allowance: death of immediate family
Birth allowance: up to the 5th child
Compassionate leave: 5 days in a year
Marriage leave: 5 days paid leave
