Overview

• Salary

  12,000 MYR ~ 15,000 MYR

• Industry

  Medical & Healthcare

• Job Description

  • Lead and continuously improve clinic operations across Malaysia, covering the five existing Kuala Lumpur locations as well as future sites in Johor, Malacca, Ipoh, Penang, and other markets.
  • Manage, develop, evaluate, and deploy staff while building strong, accountable teams.
  • Translate company objectives into clear goals and actions for each location and individual team member, creating alignment and motivation.
  • Manage budgets versus actuals and KPIs across locations, identify performance gaps, and execute improvement initiatives.
  • Lead recruitment, onboarding, and early-stage development of new staff.
  • Document and standardize operational processes to create a scalable and repeatable operating model.
  • Use coaching to develop people who can think independently, take ownership, and act proactively.
  • Support new-site launches, including operating model design, staffing structure, and stabilization after
  opening.